Not only are the rooms here bland.
After I checked out of there hotel, a few days later I find out that the casino had charged me over $1,000!
I went back to this casino to find out why. They told me that the phone and radio was stolen from the room, that the mini bar was emptied and destroyed?!?!? Yet would not show me this destroyed mini bar. It's been a week and i'm still waiting on an itemized bill, showing why it was over $1,000.
Turns out someone went to the room AFTER I checked out and since the casino had MY credit card information on file as the last guest, they charged me!
They refused to look at thier video survelance for the true culprit, and banned me from the casino.
I contacted local authorities, only to hear: "it's your word against theirs, you need to hire a lawyer, this is a civil matter"
Also was told the only way to obtain copies or even revue the survalence was to get a Judge to order it. To top this off the casino is only required to keep their video's for a few days.
So, I loose, they win.
It's truely a gamble to stay here!
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- Also Known As:
- Ip Casino Resort Spa - Biloxi Hotel Biloxi
- Ip Hotel Biloxi
- Imperial Palace Hotel Biloxi
- Imperial Palace Ms
- Biloxi Imperial Palace