I stayed at the IP one night on a Saturday. My husband and I went to see the Baby Face concert (which was awesome). First of all when we arrived we pulled up to valet. Well we sat there about 5 minutes waiting for some one to acknowledge us. I had to ask the guy at the podium if anyone was here to valet park our car. Other casinos I have been to, someone is there immediately as we drive up. The entrance is very nice. We checked in. The lady at the front desk was nice. The room was not to my expectations especially for the price I paid. I have stayed at nicer hotels for the amount of money I paid. The fixtures in the bathroom was hanging off the wall. The TV did not work. I guess it was the service. The TV would get stuck and u could not change the channel. The front desk said they had a power surge and that someone would have to come to the room to fix it, which did not happen. The hotel did have nice amenities, but the hotel was substandard. The breakfast buffet was not very good and is very smokey, even in non-smoking. Then to top it off when I checked my bank, they had taken out for 2 nights stay and I only stayed one. When I spoke to someone she said they take out the amount plus deposit at checkin. Then they took out the actual amount at check out. I was not told this and was told that it would be 3-5 days before the refund. I was not very happy. Needless to say I will never stay at this hotel again.
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- Also Known As:
- Ip Casino Resort Spa - Biloxi Hotel Biloxi
- Ip Hotel Biloxi
- Imperial Palace Hotel Biloxi
- Imperial Palace Ms
- Biloxi Imperial Palace