overall we enjoy our stays at the IP every time we visit. Clean spacious renovated rooms, we were in a king, non-smoking room on the 26th floor....no smoke smell, stayed four nights, front desk staff was courteous as usual. Now, the not so good stuff.....the 24 hour deli is horribly run (supervised)...one night, no one stocked the frig and the service was non-existent....night supervisor at the time had a "oh well" attitude....was not impressed. Housekeeping, although the crew does a good job cleaning....they are inconsistent in how they clean and pick up after the room....first night, three towels, second night two towels. First night duvet on bed, second night no duvet on bed....first night two clean coffee mugs, second night two used coffee mugs....you get the picture....nothing major. I would go back and stay in a heartbeat....bconnected loyalty card is the best in the industry.
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- Also Known As:
- Ip Casino Resort Spa - Biloxi Hotel Biloxi
- Ip Hotel Biloxi
- Imperial Palace Hotel Biloxi
- Imperial Palace Ms
- Biloxi Imperial Palace