Beautiful & spacious rooms, great restaurants and very friendly
staff/ I highly recommend the Beau Rivage for a few days or even longer. A quick, easy drive from Florida and sight seeing isn't bad, either. Great trip!
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The rooms were clean. Although expensive, BR Prime was AMAZING and worth the money spent. There were several gambling options. Eight75 was a lot of fun, and Diana Diaz was very entertaining. Other food options could be enhanced, but BR Prime picked up the others' slack.
Dear Matthew D,
Thank you for your feedback and taking the time to share your thoughts about your recent experience. I am very glad to hear you enjoyed our fine dining restaurant BR Prime steak house. We can't wait to have you back to visit us again!
Thanks again- Beau Rivage - A Feeling Like No Other!
Stayed here for a conference. The rooms were excellent. The staff were superb from Valet to BR Prime. Best steak and seafood at BR Prime we ever ate but wish we had a fridge in the room because we left behind great food that we just couldn't finish. Even the cafe had great food. We ate there twice.THE place to stay on the gulf coast.
Dear JOL225,
It's great to hear you had a wonderful time at Beau Rivage during your conference stay here. I am glad you received good service from our valet to our fine dining restaurant. We will always be grateful to customers like you.
Please come back anytime! Thanks again for taking the time to post.
You Belong at the Beau!
Most poor service ever experienced. Rude waitresses! Couldn't get the drink order right 4 times! How hard is it to make a captain and sprite? Awful bar tender.
We were actually going to get a room after we played but the people were so ugly we left. Never going back here. It was my boyfriends first time ever at casino and he learned the difference between a GREAT CASINO and Casino with either undertrained or just staff that didn't care who they were supposed to be taking care of.
Dear Mustang12345,
Thank you for your feedback. We are actively working to improve our establishment and your feedback is the best source of information for us to identify areas of improvement.
I am extremely disappointed to hear of the service you received from our personnel. I sincerely apologize for the inconvenience and assure you that this is not acceptable. Our team members are trained to know and understand the importance of customer service and we always strive to better our customer service skills. I will certainly inform our management team of your concerns to ensure that we provide service that reflects the high regard that we have for our guests.
We hope to have the opportunity to serve you again.
Warm Regards,
Lisa
Regional Guest Experience Specialis
Stay longer next time and see more of the area. The hotel was excellent and the staff was exceptional in delivering a quality product in all areas. It was a total pleasure to stay at the Beau Rivage. We plan on staying again on our next trip.
Dear retired9112014,
I am very happy to hear that you had a wonderful visit at our property. We appreciate you taking the time to let us know how much you enjoyed your stay. Please come back soon and hopefully you can stay longer next time.
Thanks again- You Belong at the Beau!
I've stayed at the Beau Rivage quite a few times, and find that they always meet or surpass all expectations. The dining possibilities are vast, from steak house to quick pick up at Snacks & The Roasted Bean (where you can have coffee all day just showing your receipt for a purchase of coffee that day. ) The slot machines are quite numerous and various.
