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Reviews (471)
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All reviewsfront deskwestern hotelsroom was cleanocean springsconvenient locationwould stay here againstayed one nightcomplimentary breakfastyogurteasy accessgreat place to staynice stayenjoyed our staybwoctaviaclarainternet
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Reviewed July 24, 2018

We vacation here every time we visit. Thanks to Vib the leader of housekeeping and front desk The breakfast team the cleaniness of the pools, our rooms and customer service are always 5 stars. They make us feel like family. We appreciate you all!!

  • Stayed: July 2018, traveled on business
    • Location
    • Sleep Quality
    • Service
Thank joshuaswann318
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Syed N, General Manager at Best Western Plus Cypress Creek, responded to this reviewResponded July 24, 2018

Thank you for writing a review regarding your recent stay at our property.
We have conveyed your gratitude to our staff and specially Ms. Vib and they all thank you for the compliments.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 23, 2018 via mobile

One of the cleanest hotels I've ever stayed in. It was extremely comfortable and quiet. My only problem was the inconsistent person smoking in the room next to me. Christine at the front desk exceeded our expectations and truly understands the meaning of customer service excellence.

Stayed: July 2018, traveled with family
Thank rtness41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Syed N, General Manager at Best Western Plus Cypress Creek, responded to this reviewResponded July 24, 2018

Thank you for writing a review regarding your recent stay at our property. We have conveyed your gratitude to Christina and she thank you for the compliments.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 22, 2018 via mobile

We stayed at this hotel because it was one of the only hotels with vacancies near any Gulf Coast beach. The hotel was super nice. The shower was amazing! Best hotel shower I have ever experienced. Great continental breakfast. The staff was stellar, including Ms Vib, who cleaned the rooms and always bid us “good morning,” no matter how early it was. The front desk attendants were extremely helpful when we asked for directions, and were so friendly, to just chit-chat with. The pool was beautiful and clean, my kids loved it. The available washer/dryer for all our sandy towels was a god-send. All I can say is great things about the entire stay. Thank you, Best Western, for making our vacation perfect.

Stayed: July 2018, traveled with friends
Thank blackbeltmamma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Syed N, General Manager at Best Western Plus Cypress Creek, responded to this reviewResponded July 24, 2018

Thank you for writing such nice a review regarding your recent stay at our property. We are proud of our team who enjoys serving our customers, Ms. Vib course is an exception and we are lucky to have people like her on staff.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 20, 2018

They're currently making updates to the property that are making it look really nice along with a great guest experience. Can't wait for the mattresses to get their update, but where it is now is great and they've got a fitness room and outdoor pool which many hotels in the surrounding area do not have.

  • Stayed: July 2018, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank mesmrewe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Syed N, General Manager at Best Western Plus Cypress Creek, responded to this reviewResponded July 21, 2018

Dear Guest,

Thank you for completing the survey regarding your recent stay at our property. We thank you for your compliments and we hope to see you soon in a near future.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.


Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

San Naqvi
General Manager
Best Western Plus Cypress Creek

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 17, 2018 via mobile

Our first time staying at this hotel.. very clean and the staff was friendly.. complimentary breakfast was awesome.. and very clean rooms.. I would recommend this hotel.. our houseguest VIB was very friendly.. she took care of our room- even changed the sheets on the bed when I asked plus extra towels....

Stayed: July 2018, traveled with family
Thank ddmorris1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Syed N, General Manager at Best Western Plus Cypress Creek, responded to this reviewResponded July 18, 2018

Dear Mr. Morris,

Thank you for completing the survey regarding your recent stay at our property. We thank you for your compliments and we will pass them on to the staff. We hope to see you soon in a near future.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.



Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

San Naqvi
General Manager
Best Western Plus Cypress Creek

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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