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Best Western Plus Cypress Creek
Ranked #16 of 47 Hotels in Biloxi
Reviewed February 23, 2014

We went to visit our son at Keesler AFB and location was very convenient. Staff was fantastic, the place was clean and neat, breakfast was very good, including the heart shaped waffles for valentines day-nice touch! highly recommended!

  • Stayed: February 2014, traveled with family
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Thank dbellis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (414)
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273 - 279 of 414 reviews

Reviewed February 16, 2014

Manager and desk staff were very helpful during a very inclement weather situation. Although short staffed due to closures due to ice/snow, the manager made sure room amenities and the breakfast area were maintained. We would stay at this location next time we are in the area.

  • Stayed: January 2014, traveled on business
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Review collected in partnership with Best Western
2  Thank Frank N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BiloxiHotels, Guest Relations Manager at Best Western Plus Cypress Creek, responded to this reviewResponded February 17, 2014

Wow,......What a Awesome review. Thanks for taking time for your review. Our Southern Hospitality Team, is always ready to go beyond, one step. Recently we have improve our breakfast by adding biscuit and sausage gravy to our menu. Now we have 40" TV in all the rooms. We shall be glad to welcome you and provide the best hotel experience again during your next visit.

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Reviewed February 14, 2014

The room had a separate area with sofa and chairs, so it was almost like a suite. The only negative was that the treadmill in the workout room didn't work. As the review requires 200 characters minimum, and I have already said all that I want to say, the rest will not make much sense. xmxmxmxmxmmxmxmxmxmxmxmxmmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmx

  • Stayed: February 2014, traveled with family
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Review collected in partnership with Best Western
1  Thank Edmund P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BiloxiHotels, Guest Relations Manager at Best Western Plus Cypress Creek, responded to this reviewResponded February 15, 2014

Thanks for staying with us. Your title of review tells the whole story. We have cleanest and well maintained rooms to provide best hotel experience. I apologize as we did not meet with your expectations. Loose belt of treadmill was, fixed and tighten on the same day.
Recently we have upgraded our breakfast menu for more varieties of hot and cold food, keeping in mind healthy choice also. We have also done many upgrades to the property, new pool furniture, redecorating breakfast area and many more. We hope to see us again during your next visit to town.

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Reviewed January 23, 2014

Accidentally left behind valuable medical equipment on our way to Texas. Called over a day later and staff was able to locate and secure the items. Picked them up on our way back east over a week later. Very impressed with the honesty and helpfulness of the staff.

  • Stayed: December 2013, traveled with family
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Review collected in partnership with Best Western
1  Thank Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BiloxiHotels, Guest Relations Manager at Best Western Plus Cypress Creek, responded to this reviewResponded February 4, 2014

Wow,......What a Awesome review. Thanks for taking time for your review. Our Southern Hospitality Team, is always ready to go beyond, one step.
Recently we have improve our breakfast by adding biscuit and sausage gravy to our menu.
Newly added 40" TV, for better entertainment experience.
We shall be glad to welcome you and provide the best hotel experience again during your next visit.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 18, 2013

Since making an initial reservation online several years ago, I have looked no further in Biloxi when I need to make a trip there. I have continued to stay at this hotel numerous times where I have consistently received excellent service, accommodations and food. I travel to the area about four times a year would not even venture to stay any place else.

  • Stayed: December 2013, traveled solo
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Review collected in partnership with Best Western
3  Thank Jan292
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BiloxiHotels, Guest Relations Manager at Best Western Plus Cypress Creek, responded to this reviewResponded January 8, 2014

Thank you for being our Loyal Guest for last several years.What a Awesome review. Thanks for taking your valued time . Our Southern Hospitality Team, is always ready to go beyond, one step. You might have noticed, recently we have improve our breakfast by adding biscuit and sausage gravy to our menu.
We shall be glad to welcome you and provide the best hotel experience again during your next visit.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 16, 2013

After driving for a long day we checked our Triple A book and found this Holiday Inn Plus. From the moment we checked in we were greeted so politely and given a lovely room that was clean as a whistle. Normally, I have to do a little cleaning in the bathroom, TV clickers, and telephones of a hotel/motel room once I check-in. I noticed that the room looked exceptionally clean and did not appear to need it. The next morning when we were going to the breakfast room I saw the hotel housekeeper cleaning the door knob of a nearby room. I stopped to thank her and she told me she is very careful to clean all door knobs in and out of the rooms. She asked me to come in to see the tub/shower she just finished cleaning and the detail of the polished chrome. She mentioned that her normal routine of cleaning rooms includes all the fixtures on the sink and toilet as well as the TV clickers, phones, light switches and all things that are used in the room. I was very impressed and found this sweet woman named Vib not only taking pride in her job but loving it too!

The breakfast Room was equally as immaculate and the food items were quite varied. We thoroughly enjoyed our stay in this Best Western Plus at Ocean Springs. The Front Desk Clerk told us a little about the town and encouraged us to drive down into it and park and walk. So we did that the next morning and had coffee at one of the local spots. I would highly recommend visiting Ocean Springs, Mississippi and for sure staying at Best Western Plus!

Room Tip: Any room would be good at this hotel. We were on the ground floor. It is a smaller hotel of about...
  • Stayed: December 2013, traveled as a couple
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Thank travelswithpatty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BiloxiHotels, Guest Relations Manager at Best Western Plus Cypress Creek, responded to this reviewResponded January 8, 2014

Thanks for staying with us, we are highly rated from guests like you on various websites. Your title of review tells the whole story. We have cleanest and well maintained rooms to provide best hotel experience. Recently we have upgraded our breakfast menu for more varieties of hot and cold food, keeping in mind healthy choice also. We have also done many upgrades to the property, new pool furniture, redecorating breakfast area and many more.
You met our star house keeper, Vib. She has been with our hotel for last several years. She is a part of our above the industry standard iCare 2 program. Which means all our rooms are deep cleaned and preventive maintenance is done.
We hope to see us again during your next visit to town.

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Reviewed December 11, 2013

The hotel was very conveniently located on our route to visit family and the perfect place for an overnight stop. However, 5 months later, I realized that we had an error on our bill. I called the Best Western toll free number and told them of the situation. They, in turn, contacted this hotel and turned the matter over to them. In a couple of days, everything had been corrected with no questions asked. I feel confident in staying with Best Western in knowing that they are quick to make things right, provide lovely, clean rooms, comfortable beds and nice breakfasts. One thing is for sure...you can be certain that the staff of this hotel will bend over backwards to satisfy their guests.

  • Stayed: July 2013, traveled with family
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Thank GiniK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BiloxiHotels, Guest Relations Manager at Best Western Plus Cypress Creek, responded to this reviewResponded December 12, 2013

Thanks for staying with us again. Your title of review tells the whole story.I apologise for wrong charge on your card and I am glad that, it was fixed immidiately, once you find it out.
We have cleanest and well maintained rooms to provide best hotel experience. Currently the entire property and all the rooms are under deep cleaning, carpet cleaning, upgraded breakfast menu with many choices. We shall be glad to welcome you during your next visit to Biloxi.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Cypress Creek

Address: 7921 Lamar Pool, Biloxi, MS 39532-8724
Phone Number:
Location: United States > Mississippi > Biloxi
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotel in Biloxi
#5 Romantic Hotel in Biloxi
#6 Business Hotel in Biloxi
#11 Family Hotel in Biloxi
Price Range: $81 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Cypress Creek 2.5*
Number of rooms: 89
Official Description (provided by the hotel):
The BEST WESTERN PLUS Cypress Creek is conveniently located on the Mississippi Gulf Coast near the popular Casino row and many historic locations around Biloxi. Our hotel offers easy access to recreational opportunities including fishing, beaches and golf. Our hotel guests will also appreciate the variety of nearby dining and shopping options. ... more   less 
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Also Known As:
Best Western Plus Cypress Creek Hotel Biloxi
Best Western Biloxi
Biloxi Best Western

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