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Hard Rock Hotel & Casino Biloxi
Ranked #4 of 47 Hotels in Biloxi
Certificate of Excellence
Reviewed August 12, 2009

Hubby and I are in our late 30s. We traveled with two teen girls and our 10 year old son. The rooms are the best I've ever stayed in. The beds are all that everyone says they are....as is the shower. Oh and I love the mint shampoo and conditioner! Arrived on a Sunday and was able to go to Detox, the pool party. We enjoyed this....and the teens REALLY enjoyed this. Had to watch them though...older guys hitting on them. We stayed near by so it was ok. Son didn't care for this party scene though. He said too many people! lol. The casino is not very big but we liked it. Never lost hubby!!!! lol. The nightly entertainment in the casino was really, really good. Kids enjoyed Ben and Jerry's in the hotel. I will always try to stay here from now on!!!

  • Stayed: August 2009, traveled with family
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3  Thank redrhodes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,218 - 2,224 of 2,315 reviews

Reviewed August 7, 2009

My wife and i travelling to visit family in Houston decided at the last minute to see how the recovery from Katrina was progressing on the Gulf Coast. We called the Hard Rock as we drove from Houston and tyhey gave us a very good rate for a one night stay.

We were impressed with the hotel as we pulled up to the property. We were even more impressed with the Lobby and Casino. It had the feel of a boutique hotel despite it's size.

The pool was very nice and relaxing with a view of the Gulf.

Here comes the Butt... Cigarette butt I mean. We realize the southern states have more lioberal policies about smoking but we were shocked by the amount of cigarette butts on the pool deck. Especially around the jacuzzi. it was late in the afternoon and the pool was not crowded by any means. We couldnt undersrtand why the pool staff could not keep up with the cleaning.

The next morning we went back to the pool after it was opened for two hours and the butts were still on the deck. After stepping on one i was disgusted and my wife and i had to leave.

I did mention this to the front desk at check out so I am hoping they took my criticism seriously.

  • Stayed: July 2009, traveled as a couple
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Thank orlandpk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 1, 2009

We have wanted to stay at the Hard Rock but due to the usual high prices and lack of flight packages from Florida, we have not been able to do so until this year. My husband & I take a trip each summer to Biloxi (this is the 6th trip over 7 years.....skipping the year following Katrina). This was our best trip! We decided to drive this year and it was actually a lot better than flying. We drove from Orlando-area to Mobile, AL, on a Saturday so we would arrive early morning on Sunday in Biloxi, getting the most out of "Day 1" of our stay!

We were in Gatlinburg in the Hard Rock Cafe in mid-July. We purchased an "All Access" pass which offers many discounts (cost is $25 but we were given a $20 credit on the card, and emailed a $5 coupon in addition to receiving a free bag and collectible pin). I called to inquire about the hotel discounts and we were given a 20% discount on the rooms for the following week!! We cancelled our reservations at the IP b/c the Hard Rock beat the price by about $7 (not a big deal) BUT we had wanted to stay at the Hard Rock and now we could afford it!!

The Hard Rock is wonderful because.........

>>The way the casino is designed & how the ventilation system is, there is little smoke smell in the casino. We didn't get hit with a curtain of smoke when we entered the casino. Unless we were sitting next to a smoker, our eyes and lungs were not affected by others smoking.

>>The pool area had three hot tubs (one could hold a few dozen people) and a large pool area with swimup bar. There was one deeper area, but most of the pool depth was family friendly with a beach-like access as well as many stair entries. The clientel of the pool was mostly families. When we stayed at the IP, the pool seemed to be very full of unattended children who seemed to be family members of employees. Pool hours are 8am to 10pm, with music playing (you can hear it in your room on that side of the building) from mid-day until 10pm or a bit later. If you have kids or grownups that nap, be sure to ask for a room on the OTHER side of the building (the even number rooms). The front desk will say pool is from 10-10 but it was open at 8. Thick Hard-Rock-Purple towels are available down at the pool.

>>The rooms are fabulous! We had room 903. Perfect view of the pool, Gulf, Beau, and city. Bathrobe in the room. Safe. Wet Bar (did not use). Large flat-screen tv. Floor to ceiling window. Closet with doors. Large shower. Drawer liner in the drawers. Bathroom drawer. Two sinks. Three shower heads in shower. Front desk uses guests' names when answering the phone. The bed is wonderful!!!! Levels of bedding: great mattress, THICK down comforter, mattress pad cover, fitted sheet, flat sheet, thin quality blanket, another flat sheet, thinner down comforter.

>>Great service! I called for extra towels at 11pm and within three minutes I was presented with a stack of various towels. The Bell Hop almost beat us to the room with our luggage! Our car was ready for us each time within three or four minutes of us calling or scanning for our car. Our room was made up promptly and correctly each day, with the maid asking us (in passing in the hall) if we needed anything else. We asked about a frig for juice and water---a complimentary frig was brought up within five minutes.

>>Coke establishment in the 24/7 Grill, Pool Bar, and Buffet. Also self-service Coke machines in casino. However, Pepsi products were sold/offered at the Hard Rock Cafe and Hard Rock store. Juice/Milk is for sale at the Starbuck's in lobby.

Be sure to try out the bathrooms at the back of the casino!!

In addition to the Hard Rock Cafe (which offers smoking areas), you can eat at the 24/7 Grill or buffet (both all non-smoking). The entries at the 24/7 Grill are large enough to share and very reasonably priced. The buffet is pretty nice and includes many items.

Here's some info on other casinos in the area:

Island View Casino (Gulfport). Pre-Katrina was The Grand. The Island View now has a hotel and casino but no pool, and certainly not the marvelous lazy river The Grand used to have. The dessert area of this buffet was the best of any of the other casinos we visited in Biloxi this time. We had received some special new club card member offers, which gave us each $50 in free gaming, a free hat, and a BOGOF buffet coupon. Coke establishment.

The IP (Biloxi). Previously was The Imperial Palace. We stayed there in 2008 and 2007. The rooms are three star (in my opinion) despite the hotel being a four star. It is pretty smoky in the casino, even in the morning when we went there July 2009, as well as the previous two years when we stayed there. They have a very small, but unmarked, non-smoking slot area. Their buffets are the most expensive. Pepsi establishment. Extremely small game room for teens.

The Boomtown (Biloxi). No hotel. This Wild West themed casino is very nice inside. It looks small when you walk in but you originally will just see one area. The buffet area was Wild West town themed---very cute! They have hand-dipped per-request Blue Bunny ice cream (sundaes, shakes, cones, etc) and wonderful steaks on the reasonably priced buffet. Coke establishment (with self-serve soft drink machine located only inside front door.)

The Palace (Biloxi). Hotel but NO gift shop or place to buy "necessities." They offer $10 to be put on your player's card if you buy lunch ($10.99) or dinner. We did that three days. They have a very small buffet in a bland environment, but it is a good deal. They offer $3 table games during the week in the day time.. The smoke smell is not too bad at the Palace. Coke establishment. We gambled there a few hours each day of our five day stay. They do have a walk up counter to buy premade sandwiches and salads.

The Grand (Biloxi). We did not go there this year. Post-Katrina, their gaming area was small and cramped feeling when we tried it in 2008.

The Isle (Biloxi). Previously The Isle of Capri. We did go there once. The gaming areas are spread out so it would be possible to find an area that is not too smoky. Their buffet is the least expensive of any in Biloxi, but also it is terribly small (you can view it from the hallway). Coke establishment with self-serve machines throughout casino.

The Beau Rivage (Biloxi). Beautiful hotel. Many small shops in the promenade area. Very smoky inside. Their casino feels very small and tight. Even the short time we were in the casino this year, we felt very smoked out. Modest size game room for children.

We thought the Hard Rock was the best hotel of The Grand (now the Island View), The Beau Rivage, and the IP.

Stayed: July 2009, traveled as a couple
4  Thank spockmycat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 23, 2009

I love the Hard Rock for various reasons. I have stayed in the Beau Rivage and the Isle (of Capri) as well so I judge only by these 3.
The Hard Rock has very nice large rooms, a huge vanity area with two sinks and then a bath area with the wc and shower that is large enough for a family to fit in (it has 3 shower heads).
There is a coffee maker in the room and they also give you two shower robes to use and offered us more with plenty of towels.
There is a fridge in the room but be careful, if you touch anything you will pay for it even if you did not consume it, the fridge is weight sensitive.
There is a very nice pool with a swim up bar. The pool is perfect for small children and even big ones too.
The are two hot tubs as well. Careful there are 3 lounge swings in the pool area and you must pay to use them. McDonalds is right across the street and a waffle house near by if you do not want to eat in the hotel.
Inside the hotel you will find Starbucks and Ben and Jerry's.
Don't forget they have a spa, and offer good package deals for it. It is very nice. Make your appointment early in the day so you can use the spa all day.

  • Stayed: July 2009, traveled with family
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1  Thank micia13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 22, 2009

From start to finish, the Hard Rock was a wonderful place to stay. The room, from its plasma screen to super-comfortable bed to its three-headed shower, was just incredible. They even throw in free wireless Internet. Every staff member I ran into, from front desk to restaurant to casino employees, were super friendly. The pool area is great ... maybe not to Las Vegas levels, but there is definitely a hip factor there. And, to top it all off, there is a Ben and Jerry's and a Starbucks near the front desk.

  • Stayed: May 2009, traveled solo
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Thank HackyMcHack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 19, 2009

This is our third stay here at the HardRock Biloxi. Both times we encountered excellent staff. The rooms are very nice and reasonably priced. I love the open bathrooms and the beds are amazing! We enjoy the casino--all night every night. Last time I was here I went to the club at the top of the hotel. It was a very trendy, happening place but a little too young for us. (32,35) I personally prefer BeauRivage's live band club but I prefer Hard Rock's rooms over BeauRivage.

  • Stayed: July 2009, traveled as a couple
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2  Thank cegmsg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 3, 2009

This was a nice place and entertaining for the kids. The kids loved the guitar handles on the hotel doror, the pool (stays open until 10pm unlike some other hotels in the area), the music, the Cafe, the big screen tv in our room and the cool decor - everywhere.

Easy 1 1/2 hour or so drive to down town New Oleans, great location and very short drive to Biloxi beaches. There is a really fun museum on 90 for young kids called Lynn Meadows Discovery Center. Lots to see and do inside and outside. But first stop at Beauvoir - Jefferson Davis's home. Also located on 90 before the Discovery Center.

As far as the hotel: I would prefer not to hear very loud music played until after 12 pm at night. The tempo kept me awake. We were on the 3rd floor. The Hard Rock Cafe has very good food and is expensive. The breakfast prices for room service are outrageous. Go to the Waffle House near it to save money. I was told the Casino was awesome but I had young kids with me, so I wouldn't know. There is a Ben & Jerrys and a Starbucks inside the hotel.

You can ask for a small fridge and microwave to be sent to your room, complimentary. Ask at check in. The kids loved poping popcorn and watching a movie on the big screen tv in our room. The pool is awesome and has 2 hot tubs, 1 small and another larger. A floating bar area is in the pool but late at night we didn't see it open. Did I say the pool is built like a lagoon, very kid friendly but does go to 5 1/2 ft deep in some areas. There are large clean bathrooms near the pool and a spray/shower off area in the open near the pool. Plenty of lawn chairs with a nice breeze at night from the water. There are also some large, fun swings near the pool.

Nice marble counter top in bathroom. Cool shower - all clear shower door, double shower heads. Toilet and shower are seperate with a sliding door. No privacy in bathroom, over looks bedroom area and is only seperate by two large mirrors. A tiny coffee pot is provided.

Lots of self parking available or valet parking. Both areas are near a fishing boat dock area.

Great amenities, very friendly, helpful staff. A little over priced on week ends.

  • Stayed: June 2009, traveled with family
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Thank familyfun001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hard Rock Hotel & Casino Biloxi

Address: 777 Beach Blvd., Biloxi, MS 39530-4300
Location: United States > Mississippi > Biloxi
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Casino Hotel in Biloxi
#2 Spa Hotel in Biloxi
#2 On the Beach Hotel in Biloxi
#2 Family Hotel in Biloxi
#2 Romantic Hotel in Biloxi
#3 Luxury Hotel in Biloxi
#5 Business Hotel in Biloxi
Price Range: $85 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hard Rock Hotel & Casino Biloxi 4*
Number of rooms: 479
Official Description (provided by the hotel):
Rock star accommodations are our specialty at Hard Rock Hotel & Casino Biloxi, and you’re the biggest star in the house. Choose from any of the 154 unique non-smoking rooms and suites available in our Platinum Tower or the 325 stylish rooms and suites in our Royal Tower. Rooms in either tower offer incredible views of the city, our world-class pool, and the stunning Gulf of Mexico, and a number of rooms in our Royal Tower are smoker-friendly as well. Whether you’re looking to get in touch with the musician in you with the Sound of Your Stay® program, or seek your fortune in our world-class casino, we are your ultimate destination with everything you need for fun or relaxation. For our high rollers, the casino features more than 1,300 slots and 50 table games where you can go for gold. ... more   less 
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Also Known As:
Hard Rock Hotel And Casino Biloxi
Hard Rock Hotel Biloxi
Hard Rock Biloxi

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