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“Beautiful hotel Great staff and Tastefully decorated rooms.”

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Hard Rock Hotel & Casino Biloxi
Ranked #4 of 47 Hotels in Biloxi
Certificate of Excellence
Omaha, Nebraska
Level 6 Contributor
326 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
“Beautiful hotel Great staff and Tastefully decorated rooms.”
Reviewed September 4, 2012

We loved everything about Hard Rock Hotel Biloxi. The staff was friendly and helpful. The rooms are modern and decorated with features that have the customers in mind. They are clean and and spacious. The shower is large and has multiple shower heads. The price for the rooms are very reasonable. We will stay here again the next time we are in town!
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Room Tip: To avoid a room over the air conditioners get a floor at least 6 floors up/.
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  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank huskertravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,263 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Cleanliness
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Pensacola, Florida
Level 4 Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed September 2, 2012 via mobile

Love this casino and hotel. The biggest problem we had and always have is the smoke. The smoke is so bad it makes you cough the whole time. They need better filtration or something. The wait staff isn't friendly and takes a long time to get a drink when your gambling.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank petlover13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 2, 2012

Well, this is a first. I've never had a waitress in a so-called "high class" hotel restaurant who looked like she'd had a run-in with a staple gun. I get enough counter-culture garbage out in public, I don't need it when I'm sitting down to eat a fifteen dollar hamburger.

The "clientele" (and I use that term loosely) consists of trashy looking people, almost all of whom either smoke, have tattoos, or both. I've read complaints about the smoke factor in other reviews, and I must agree. It is so bad in the casino that we went down the street to do our gambling.

Meanwhile, our room wasn't even ready at a few minutes after four. It "hadn't been released" according to the desk clerk. I can go into any Marriott at noon and get a room, what's the problem with the cleaning staff here? Instead of dropping off our luggage and gambling, people are forced to wait in the lobby until rooms are ready.

Rooms are hideously decorated. We were on the "James Brown" floor and the decor reflected it.

For the price you'd expect some class and better service. You get neither.

And please, mister manager, don't bother "responding" to this review with "no one ever complains about the smoke" because I heard a handful of guests mention it.

Room Tip: Check in at the Marriott.
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  • Stayed July 2012, traveled with friends
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    • Cleanliness
    • Service
Helpful?
7 Thank Kellie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacksonville, Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 31, 2012

The smell of cigarette smoke slams you in the face the moment you walk into the place. Since I had booked a non-smoking room, I assumed I'd get a respite from the nicotine that seemed to permeate the place. Hah. The elevator stinks, the carpet stinks. My room smelled okay until I hit the bed, and then you could smell the smoke in the pillows and blanket.

As for the decorations, Elvis would feel right at home. Zebra prints everywhere, including a zebra print ironing board cover. No fridge in the room is ridiculous in this day and age. The bathroom door is sliding opaque glass... doesn't feel very private. The overall decor looked as though the room was decorated by committee.

No clean rooms available at four pm. Incredible.

Room Tip: Choose one at another hotel.
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  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
biloxi
Level 2 Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 24, 2012

Great feeling all the time! Isn't that what we all want? From the time you hear the music in the parking garage it feels like fun and you start smiling and just don't quit.The food is really good with a significant range of choices at prices that don't startle you into avoiding them.

Room Tip: My fav is the deep tub that your whole body can float in!!!!
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  • Stayed August 2012, traveled solo
    • Value
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    • Cleanliness
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Helpful?
2 Thank Reda P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 23, 2012

I know this is the Hard Rock but I would prefer that the women who checked me in didn't have tattoos and multiple piercings. When we reserved the room we were asked what type of music we'd like to have piped into our room - it wasn't playing and they couldn't get it working. Parking and getting into the hotel with the bags and up to the level to check in was a hassle. We ate dinner in the cafe and the food was great but the waitress acted like she'd rather put out a campfire with her face than help us out. We had friends who ate 2 hours earlier than we did and had the same waitress with the same experience. The room was clean but who cared at that point! The hotel might consider some landscape lighting around the upper patio. It felt like you were going through an alley to get to the pool from the cafe.

Room Tip: If you have to spend a little extra money be sure and get a room with a view. We got a non-view roo...
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  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mark M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level 6 Contributor
322 reviews
171 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
Reviewed August 21, 2012

The check in was OK. I had to wait until after 4:00 pm to check in but that is their policy. My room was very nice, well appointed and very clean. Staff were efficient and friendly.
Animals are allowed so you can expect barking. Guests can be noisy late ( it is a casino) so don't expect a quiet floor at night.
Big problem is smoking. The first two floors including the casino and check in area allow smoking. These floors are where all the restaraunts and the casino are located Most floors are supposed to be non-smoking but there are ash trays on every floor by the elevators and no signs about the smoking policy. This is a big problem for non smokers. Every bar and gaming table allows smoking so there is no refuge from the smoke.
This is a very cool place and a fun atmosphere. I wish they would respect the majority of guests who are non smokers. I would enjoy this property a lot more if they regulated the smoking behavior of the minority.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rszAtlanta_Ga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hard Rock Hotel & Casino Biloxi

Property: Hard Rock Hotel & Casino Biloxi
Address: 777 Beach Blvd., Biloxi, MS 39530-4300
Location: United States > Mississippi > Biloxi
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Biloxi
#2 Romantic Hotel in Biloxi
#2 Casino Hotel in Biloxi
#2 On the Beach Hotel in Biloxi
#2 Spa Hotel in Biloxi
#3 Luxury Hotel in Biloxi
#5 Business Hotel in Biloxi
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hard Rock Hotel & Casino Biloxi 4*
Number of rooms: 479
Official Description (provided by the hotel):
Rock star accommodations are our specialty at Hard Rock Hotel & Casino Biloxi, and you’re the biggest star in the house. Choose from any of the 154 unique non-smoking rooms and suites available in our Platinum Tower or the 325 stylish rooms and suites in our Royal Tower. Rooms in either tower offer incredible views of the city, our world-class pool, and the stunning Gulf of Mexico, and a number of rooms in our Royal Tower are smoker-friendly as well. Whether you’re looking to get in touch with the musician in you with the Sound of Your Stay® program, or seek your fortune in our world-class casino, we are your ultimate destination with everything you need for fun or relaxation. For our high rollers, the casino features more than 1,300 slots and 50 table games where you can go for gold. ... more   less 
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Also Known As:
Hard Rock Hotel And Casino Biloxi
Hard Rock Hotel Biloxi
Hard Rock Biloxi

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