I had an experience with Front Desk manager being rude to me and just about calling me a lier because I was told by someone over the phone that I could pay in cash. They insisted I give a credit card and when I only had cash they said I had to pay 250.deposit plus the cost of the three nights 178.00. That would have left me totally broke I explained I was diabetic and needed to eat but they had taken every penny I had except 14.00. She did not care and told me it was not her problem and told me no one told me I could pay cash. I went to her manager George Alexander and he said he was take care of my complaint but he could not do anything to help me. I would like to explain everything to Mr. Keith Crosby and owner Robert Low does anyone have contact information for me out there. 443-623-7238
- Official Description (provided by the hotel):
- Palace Casino Resort is the only smoke free casino on the Mississippi Gulf Coast and the premiere destination for luxurious accommodations, superior guest service and endless excitement. Nestled along the beautiful Gulf of Mexico and Biloxi’s Back Bay, the resort offers newly renovated hotel rooms and suites with stunning views, award winning restaurants, non-stop gaming, championship golf at The Preserve Golf Club and amazing amenities to complement your stay. ... more less
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- Also Known As:
- Palace Hotel Biloxi
- Palace Biloxi