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“Smoke Free” 4 of 5 stars
Review of Palace Casino Resort

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Palace Casino Resort
Ranked #3 of 46 Hotels in Biloxi
Certificate of Excellence
GreenLeadersSilver level
Lillian, Al.
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Smoke Free”
4 of 5 stars Reviewed March 25, 2013

It is very very nice to not smell like stale cigarette smoke at the end of the night. I wouldn't call it a fancy gaudy casino like some of the others and to me that is a good thing. We enjoyed our stay recently and will return for sure. I highly recommend a stay at the Palace.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
4 Thank Sandra C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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801 reviews from our community

Traveler rating
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    58
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    30
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (215)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 25, 2013

My stay at the Palace was by far the best hotel stay I ever had!! From the time my boyfriend and i pulled up we were greeted by the helfpul valet staff. Upon checking in, the front desk attendents were so nice!! Then to top it off we received complimentary champange and fresh cut strawberries( grapes/ honeydew) and assorted cheese from the hostess in the lobby..very impressive. After making it to our room we found it to be simply fantastic decor..and to top it off my request to have happy birthday balloons/ gourmet chocolates/ birthday card to be placed in the room for my boyfriend's birthday was honored( which i had called earlier in the week to request).so much thanks to the hotel mgmt and staff for honoring my request..my boyfriend was surprised and happy and i was happy:) Also I looovvvee that this is a non- smoking casino..i could actually breath w/o choking on smoke lol...a big plus in my book:) Lastly we ate the breakfast buffet the day of check out and it was sooo good! Then my boyfriend wanted to get a nap in before we got on the road, so i called the front desk and they honored us with a hour later checkout..I could not have asked for a better stay and such great customer service!! We visit the Coast about 4 times a year and will definitely stay here again and again:)

  • Stayed March 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank SalinaMM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canton, Mississippi
Level Contributor
104 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed March 20, 2013

I have always loved staying at the Palace. Before Hurricane Katrina, I stayed here about 10 times a year. It is still a great place to stay. It is now all non-smoking and that makes it unique as far as casinos go. In the other casinos even if you reserve a non-smoking room you often are told at check in that none are available or end up in a non-smoking room that smells like smoke. That won't happen here. They are currently renovating so there might be some noise during the day. I heard it in the morning but it wouldn't have been loud enough to disturb my sleep. The rooms are nice and I love returning.

Room Tip: Higher rooms on the bay side have the best views.
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
3 Thank MAMCBE2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
Level Contributor
132 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed March 18, 2013

very nice rooms for the money --rooms with bay view better but all overrides the fact that casino and rooms are non smoking!!!!!!!!!!!!!!!!! that alone is worth the price to us. restaurants a little pricey. casino is a casino--if you do not expect to win you will not be disappointed but no worse than the others---did I mention non smoking ----hooray!

Room Tip: bay side rooms with view are best
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank kcbaby255
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 17, 2013

I simply love the renovations. The renovations make this property spectacular. During our stay for my mother's birthday, we requested a late checkout which the front desk quickly obliged. However I'm rather disappointed with the lack of balloons, chocolates, or card in the room. I mentioned several times during reservations as well as during check in that its my mother's birthday. I noticed throughout several reviews that with just a mere mention of a birthday celebration other guests received fantastic customer service. I'm quite puzzled on why my mother did not receive the same treatment. Also I would just like it to be noted that this is the second year celebrating my mother's birthday at palace casino ..... Didn't get the birthday welcome last year either. Maybe we should blow the candles out on celebrating birthdays here.

  • Stayed March 2013
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank DariceS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lafayette, Louisiana
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed March 17, 2013

For the last 15 yrs, I have been disappointed with other beachfront casino smokey atmospheres and declining taste buffets. I was apprehensive about ever eating a buffet again, but saw the review for Palace and decided to give it a try for my birthday weekend. WOW is all I can say. There was nothing on the buffet I didn't like. My entire family (kids ages 10-13) even enjoyed it. Hubby loved the prime ribs. BEST seafood entrees in Biloxi and they season the food just like home in LA. We ate a late lunch and it was so affordable with tons of seafood options and prime ribs. Dessert bar was endless. :) Staff was so pleasant any time we talked to them or asked questions. I even doubled my money on slots and got a free gift for my birthday when I signed up for Players card. Far better in service customer than a nameless casino next door that's new. (Hint hint). Other casinos I went to in the Fall for concerts and I was totally miserable with all the cigarette smoke. My eyes would burn and I had a headache by end of night. Nothing against smokers, but I don't feel I need to suffer for their own habit so take it outside. So incredibly nice to have a smoke-free environment at the Palace. Kudos for that!!!! Romantic and cozy atmosphere with topnotch class. My only regret was not booking a room there once I found out they are half the price of other casino hotels. Though it's not beach front..easy 2 min drive from Beach Blvd with easy self parking or valet. My next trip to Biloxi...Palace Casino will be my first and only stop for food, fun, and hotel accomodations. Awesome!!!

  • Stayed March 2013
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
4 Thank tripcajun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgia
Level Contributor
113 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed March 14, 2013

WOW!!!! If you are headed for Biloxi/Gulfport, MS, look into staying at The Palace!! It is great!!! The hotel rooms are in process of being renovated and the result is a property to rival The Beau Rivage!! Once it is finished, it will be one of the jewels of Biloxi!
The food in Stacked (one of the resturants) is awesome!!! We have not had anything that we didn't like! The staff is always so nice and greets us with a smile and a warm welcome!
The casino is great, as well!! The dealers and staff are the best in the area!! They are nice and engaging, makeing it a fun experience for the novice to the experienced. Plus it is NON-SMOKING!!! (They do have a smoking area but not on the casino floor, itself.)
I encourage you to stop in and check it out...you won't be sorry!!!!

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
5 Thank RoamingGnomette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Palace Casino Resort

Property: Palace Casino Resort
Address: 158 Howard Ave, Biloxi, MS 39530-4744
Phone Number:
Location: United States > Mississippi > Biloxi
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Biloxi
#3 Romantic Hotel in Biloxi
#4 Family Hotel in Biloxi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Palace Casino Resort 3*
Number of rooms: 236
Official Description (provided by the hotel):
Palace Casino Resort is the only smoke free casino on the Mississippi Gulf Coast and the premiere destination for luxurious accommodations, superior guest service and endless excitement. Nestled along the beautiful Gulf of Mexico and Biloxi’s Back Bay, the resort offers newly renovated hotel rooms and suites with stunning views, award winning restaurants, non-stop gaming, championship golf at The Preserve Golf Club and amazing amenities to complement your stay. ... more   less 
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Also Known As:
Palace Hotel Biloxi
Palace Biloxi

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