We went to Mugshots for dinner on July 5 for 11 people. The service left a little to be desired. We waited over an hour before getting our food, it would have been longer if my husband had not discussed the issue with the manager. Our food had been sitting on the warmer in the kitchen for quite a while. Waitress never came to check on us or update us on the delay in our order. Once we spoke to the manager about the delay our suddenly appeared. It was a miracle that the food amazingly became available for serving after a complaint was filed. When we did recieve the food it was warm and not hot. We again expressed our frustration but were only given the military discount of 10% saving us a whopping 3.00 per bill. I believe that with over an hour wait and nobody noticing that we had been there a while we should have gotten more of a discount.
Quite unsure if I will eat at this Mugshots again due to the lack of concern for our wait or for the quality of the food.
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