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“Disappointed Experience”
Review of Super 8 Biloxi

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Super 8 Biloxi
Ranked #38 of 47 Hotels in Biloxi
Crestview, Florida
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Disappointed Experience”
Reviewed September 7, 2012

Stayed here for one night (thank goodness). Checked into room and immediately noticed a moldy smell. Upon discovering that there was a towel shortage, a call was placed to see about getting more towels. Well I'm still waiting on the towels, because no one ever brought any towels that were really needed. Further room inspection revealed old, peeling wall paint.
My advice is that you should avoid this place, because they only seem concerned about getting the money from the customer instead of taking care of the customer!

Room Tip: Avoid this place!
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  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Patricia A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BiloxiHotels, Guest Relations Manager at Super 8 Biloxi, responded to this review, September 19, 2012
Hello and thank you for your review. We apologize for the inconvenience regarding the towels. We will be sure to check out stock and inventory to keep this from happening again. We hope you will consider giving us another try in the future. Thank you again.
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823 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (80)
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English first
Pensacola
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 5, 2012

Looked ok from the outside until we actually got in the room. I work at a Hotel so the first thing I did was check the sheets. They were gross. Blood stains and cigarette burns on both beds. I immediately called the front desk and they sent someone to bring us clean linen. A few hours later, we noticed a ROACH...but not just one! They were crawling out of the alarm clock radio on the table in between the two beds! The pool was warmer than the "Hot tub". I don't think the heater worked on it at all. It wasn't what I expected at all, but I'll pay more next time to stay somewhere else.

  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Brandy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BiloxiHotels, Guest Relations Manager at Super 8 Biloxi, responded to this review, September 10, 2012
We sincerely apologize for your inconvenience during the stay at Super 8. We will immediately review the housekeeping matter with our laundry personnel. We work with a reputable pest control service and will also inform the company of your case. Regarding the pool, our services were still being restored after Hurricane Issac, but we wanted to have it open for patrons to enjoy. Thank you for your review.
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Travelers are raving about these Biloxi hotels

Harrisburg, Illinois
1 review
Reviewed August 17, 2012

we had a gentlemen by the name of linzie cleaning our room and i just want to say he was the most polite and respectful hard working man i have met in a long time! the rooms were nice but he made them look great and helped with anything we needed especialy towels...lol the front desk was amazing as well wich made for a wonderful stay!!!!see ya soon!!

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jason F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BiloxiHotels, Public Relations Manager at Super 8 Biloxi, responded to this review, August 22, 2012
Hi and thank you for your review. We are pleased you enjoyed your stay and will pass on the compliments to our housekeeping staff. See you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Missouri
2 reviews
Reviewed August 10, 2012

This Motel was in a great location near all the sites. The staff freindly and the front desk clerk dana was the best. We got in late the 1st night and was given a very bad room .The next day we went to the front desk to complain and with no question asked dana moved us to the best room in the hotel with an full ocean view . The was most inpressive in today's busy world people have often time forgotten what great customers service is .This was not the best motel we have ever stayed in but by far out weighs every one else ability to give great customer service we will stay here again . Thanks Dana for a job well done .

Room Tip: Ask for king size bed in the front of the hotel it has a great beach veiw
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Stayed August 2012, traveled as a couple
Helpful?
Thank cuffs1436
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BiloxiHotels, Guest Relations Manager at Super 8 Biloxi, responded to this review, August 12, 2012
Hello and thank you for your review. We will surely pass on the positive comments to Dana. We are glad she was able to immediately resolve any concerns you had regarding your original room. Hope to see you again in the future!
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Harahan
1 review
Reviewed July 29, 2012

My name is Bryan and my wife and I stayed at Super8 Biloxi, Ms - Well I just want to say that Front Desk Employee DANA took special extra effort to computer search for the custom fit quiet room just for us - she was so nice and helpful the whole duration of our stay. We sure hope when we vist Super8 Biloxi, Ms. again that she is on duty because she sure goes the extra mile to help out the guest when they need her most.

Stayed April 2012, traveled as a couple
Helpful?
Thank BryanHarahan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BiloxiHotels, Guest Relations Manager at Super 8 Biloxi, responded to this review, July 31, 2012
Thank you for your compliments on Super 8 hotel and Dana, we will be sure to let her know that you appreciated her efforts to make your stay enjoyable! See you next time!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Iberia, Louisiana, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 28, 2012

Would like to give a shout out to DANA at SUPER 8 BILOXII we thought we had room for two days in Gulfport and got up to no room we called here and DANA went way out of her way to make sure we were taken care of for three rooms and was super nice couldn't have asked for a better person to greet us we are from Louisiana and don't know about the area she explained area attractions and place to eat and etc thanks DANA well be back soon hope your still there we will be staying with y'all again!

Room Tip: Close to beach casino and food and malls
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  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wanda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BiloxiHotels, Guest Relations Manager at Super 8 Biloxi, responded to this review, July 31, 2012
Thank you for your compliments on our Super 8 and especially for our staff. We will be sure to let Dana know that she went above and beyond to make your stay enjoyable! Thanks again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
36 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed July 26, 2012 via mobile

The pool is a saltwater pool. It is right across from the beach (about 150 yards). Rooms are old and show some wear. Rooms were swept and made each day. Adjacent resteraunts were subway, hooters and waffle house.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jrhender74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BiloxiHotels, Guest Relations Manager at Super 8 Biloxi, responded to this review, July 31, 2012
Hi and thank you for your review. We are glad you chose to stay with us, and hope you consider us again in the future. We have updated our rooms with new mattresses, bedding, lighting/furniture and are working towards improvements throughout the year. Thank you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 Biloxi

Property: Super 8 Biloxi
Address: 1870 Beach Blvd, Biloxi, MS 39531-5208
Phone Number:
Location: United States > Mississippi > Biloxi
Amenities:
Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#15 On the Beach Hotel in Biloxi
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Biloxi 2*
Number of rooms: 195
Reservation Options:
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Also Known As:
Super 8 Motel - Biloxi Hotel Biloxi
Super 8 Hotel Biloxi
Biloxi Super 8
Biloxi Super Eight
Super Eight Biloxi

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