We rented through Rental Resources, the rental management company for the condos. We stressed our need for internet access and they assured us that every unit had internet access. What they didn't tell us was you better bring or buy a cable modem, which is necessary to access the service (if there really is any). They had promised to send us an email confirmation, however, I had to call them a month later to remind them. We booked a couple of months in advance and they changed our condo unit three times before our trip, but then confused us by sending us a receipt for another unit days before our travel.
We found the unit only had one (1) wash cloth to shower with and four assorted towels that had a musty, offensive odor. We called the management company numerous times, leaving messages and our calls were never returned. We were there 5 days and I got lucky one morning and actually got someone on the phone. They assured me they would begin working on the problems, but we never heard from them again. Repeated calls proved futile and were never returned.
The units themselves could be a good bargain with an effective management company, but expect no response from the current company. Although they have an office on site, which was beside our condo, no one ever appeared there (we checked it constantly). Our condo was in the back area, which is beside some very active train tracks. Trains passed every couple of hours at night, waking us with their whistles blowing. The condos closer to Beach Road might be quieter, but light sleepers should take caution.
- Also Known As:
- Oak Shores By Biloxi Beach Hotel Biloxi