I'm handicapped person that requires a scooter to get around on July 20th I ask the valet to help unload my scooter from the back of my car. They refused stating that it was against a new policy to help anybody with scooters. I contacted the general manager and ask if he would override the policy for this evening.again I was refused. apparently even my elite status was no help in getting the same situation resolved.
they have lost a (NOT SO) valued customer
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