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“Never ever again!!!!”

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Wingate Inn D'Iberville
Ranked #34 of 47 Hotels in Biloxi
bessemer, al.
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Never ever again!!!!”
Reviewed June 26, 2011

I had made reservations earlier in the year for an overnight trip to see a concert at IP. When I made the reservations online at the Wingate website, I indicated a smoking room and the rate was less than $100. Upon check-in, I was notified that it had been converted to a "non-smoking" facility in April. I had not been contacted by Wingate to be notified of this fact even though my e-mail address is on file. Contrary to the fact that this is a non-smoking facility, they had a sign posted by the elevators that said "This is a non-smoking facility. Smoking is permitted in designated guest rooms only." So where was my designated guest room? Then, knowing that we would be going outside to smoke, they put us on the 4th floor. What was the clerk thinking? Needless to say, I was seeing red.

As if that wasn't enough, upon check out we were charged $111.20 plus taxes for our room, even though the reservation I had made was for less than $100. Once again, seeing red. I definitely was not a happy camper.

I e-mailed Wingate to sound off, and got a reply saying that the GM would contact me by June 30th. So what? Damage is done. Never again will I consider a Wingate hotel when traveling.

Room Tip: Go someplace else....
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  • Stayed June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank sherryj223
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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14 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Grapevine, Texas
Level 6 Contributor
58 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed February 28, 2011

This hotel is very nice and about 5 mile north of the coast, but only 1 traffic light away, as it's at the entrance to I110 south, for a bee-line to the beach.

Having driven for 7 hours interrupted with a 4 hour visit with my niece, I was exhausted on arrival here and back on the road early, so sorry, I can't offer a lot of detail. I will say the room was very clean with micro and fridge included. My only complaint was the typical peanut-type foam pillow that I find to be hard and bouncy. The staff was very pleasant at check in and out. (no Wi-Fi)

  • Stayed February 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KarinLB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wingate Inn D'Iberville

Property: Wingate Inn D'Iberville
Address: 3641 Sangani Blvd D'Iberville, Biloxi, MS 39532
Location: United States > Mississippi > Biloxi
Hotel Style:
Ranked #34 of 47 Hotels in Biloxi
Number of rooms: 100

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