This is a great hotel with friendly staff, comfortable rooms and good room service. The check-in and check-out process was slow. We stood in line for over 10 minutes for both. Once we get to a hotel representative, the process went quickly but others seemed to take their time. They allow smoking in all common areas throughout the hotel. My room did not have a hint of smoke but it was evident in other areas of the hotel. Coming from a state that is predominantly smoke-free it was a bit of surprise but nothing that took away from my trip to Biloxi. I was told this was the best hotel in the area and it was really nice. I have no basis for those comments but I would definitely stay here again.
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