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“Average Hotel, but be aware of the smoke”

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Hollywood Casino & Hotel Gulf Coast
Ranked #2 of 4 Hotels in Bay Saint Louis
Little Rock, Arkansas
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Average Hotel, but be aware of the smoke”
3 of 5 bubbles Reviewed November 5, 2010

I recently attended a business meeting held at the Hollywood Casino that required an overnight stay. Although my room was very nice and smoke-free, several others attending the same meeting were placed in smoking rooms. You will smell the smoke as soon as you walk through the front doors of the hotel.

Apparently, this hotel has a history of overbooking their non-smoking rooms. So be aware.

All this being said, my specific hotel was nice, clean and comfortable. As with most other casino hotels, internet is not provided and the television channel selection is poor at best. They would much rather have you downstairs in the casino than in your room watching TV or using the internet.

  • Stayed November 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MSUEngineer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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255 reviews from our community

Traveler rating
    62
    84
    43
    27
    39
See reviews for
66
83
14
30
Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • Any
English first
NEW ORLEANS
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed October 16, 2010

Had booked a room thru holyywood casino 2 weeks before arriving. Got a phone call 36 hours before we were going to check in informing us that they had overbooked the hotel and they did not have a room for us. This came from the hotel manager. when i asked to talk to someone in charge see gave me the number of Mr Phelps who she said was in charge of player development. I called him twice and left messages, he has not returned my phone call. Even upon explaing that this was a special trip for my wife's b day they could not care less. This casino could care less about taking care of their customers.

  • Stayed October 2010, traveled as a couple
    • Value
    • Rooms
    • Service
Helpful?
3 Thank KR468
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbia, SC
Level Contributor
65 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed August 22, 2010

We selected this hotel because my brother works there. It is located on Bay St. Louis Bay, so be sure to ask for a room with a picture window view of the bay, it is beautiful. We did book our reservation on line and I think that is where you get the best rates. The room was very large and comfortable with a comfortable chair and table and chairs for computer usage. We were very pleased with the daily maid service - impecable. The seafood buffet over the weekend is full - and I mean full - of great crab legs, blue crabs, shrimp and a lot of other great food. There are not too many resturants in the area, so the buffet is your best bet. It averages $19.99 every evening. If you're over 50 the buffet is only $4.99 on Weds. for luncc - can't beat that price. The casino is clean, bar service a bit slow at times but the drinks are complimentary when you are playing. Free access to soft drinks in many different spots. I would definitely go back again, as we had a really nice time there. Bogarts is quite expensive for dinner. The Java cafe offers a nice alternative to the buffet and is quite reasonable in price with fresh sandwiches, danishes and more. Walmart and K-mart are close by but for any other shopping you need to go into Gulfport about 20 minutes away. Otherwise, if you're looking for a great gaming weekend you will be pleased here.

  • Stayed August 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank blamarche
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louisiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed February 9, 2010

My husband and I stayed at the Hollywood Casino Hotel and were quite pleased with
the experience. The staff was friendly. Our room was clean with clean white sheets,
I will say, the mattress was firm and I prefer a softer mattress. We are not smokers and stayed in a smoke free room and didn't smell smoke at all. It was very quiet in our room.
The view of the bay outside of our window was beautiful. We played penny slots and had
a blast. They had a band playing that sounded great! The buffet was okay. Overall,
our stay was very rejuvenating and we will definately be back!

  • Stayed January 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sch579
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louisiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 23, 2009

My husband and I visit Hollywood Casino about once a month. We have never had a problem with our room or the service. The room is always clean and we find the bed very comfortable, but we like a firm mattress. The staff has always been very kind to us and very helpful. The buffet is good but the coffe shop make great burgers and the best fries I've ever eaten. The casino is fun and has a good selection of slots. I've met many nice people there. I would highly reccommend Hollywood Casino to anyone. Bye the way, the casino is one of the few places left to us smokers.

  • Stayed September 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GloC156
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed October 2, 2009

1. Paper thin walls.
2. Old and dingy bedding and small 10 year old pillows. Sheets do not fit the bed and some are yellow (soppost to be white). Need an adjustment!
3. Had to complain to security 1 evening it got so loud and it took 2 phonecalls and 1 hour for them to react at 3 AM in the morning.
4. Hate it for people that pay out of their own pocket for resort prices and get a motel room.
5. Front desk staff very rude!
6. Stay in Biloxi or Gulfport and commute because I could go on and on, just aweful!

  • Stayed October 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PaulJR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Biloxi
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed August 18, 2009

I have found since Katrina the service is subpar! Casino employees...rude! Golf course employees...rude! If your clubs fall off the cart and get damaged they will say oh well there is nothing we can do! Will never go back!

  • Stayed July 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mssoccerman17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hollywood Casino & Hotel Gulf Coast

Property: Hollywood Casino & Hotel Gulf Coast
Address: 711 Hollywood Blvd, Bay Saint Louis, MS 39520-1808
Location: United States > Mississippi > Bay Saint Louis
Amenities:
Bar / Lounge Casino and Gambling Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Bay Saint Louis
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hollywood Casino & Hotel Gulf Coast 3*
Number of rooms: 291
Official Description (provided by the hotel):
With a stay at Hollywood Casino Gulf Coast in Bay St Louis, you'll be convenient to 100 Men D.B.A. Hall and Bay St. Louis Little Theater. This casino hotel is within close proximity of Historic L and N Train Depot and Saint Stanislaus College. Make yourself at home in one of the 291 air-conditioned guestrooms. Cable television is provided for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily. While the golfer in the family is out on the course, try one of the other recreational amenities offered, such as a casino, lazy river and outdoor pool. Additional features include complimentary wireless Internet access and gift shops/newsstands. Satisfy your appetite at the hotel's restaurants,serving breakfast, lunch and dinner, or grab a snack at a coffee shop/cafe. Quench your thirst with your favorite drink at a bar/lounge. Featured amenities include complimentary high-speed (wired) Internet access, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Free valet parking is available onsite ... more   less 
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Also Known As:
Hollywood Casino Bay St. Louis Hotel Bay Saint Louis
Hollywood Hotel Bay St Louis

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