First and foremost the employees at this hotel are some of the rudest I have every come across. Explanation: They wanted to charge my credit card that the room was reserved under as soon as checking in, not when checking out. The phone in the room would not work properly so the worker sent to check it out called the front desk in front of my wife and I and said "it works I don't know what their problem is". They were letting people, kids and adults, swim in the pool with their street clothes (jeans) on. After being gone on the second day of our stay the room keys would not work, we were told "Oh you have to rekey them everyday" with a very snotty tone, when asked why we were not told this when checking in we got a shrug of the shoulders. We checked all of the hotel instructions in our room, nothing about that.
When asked for the managers name and number to complain we were told that, that information cannot be given out.
The room itself was not as clean as expected, and the in room coffee maker was never replenished of coffee.
We have always stayed at this particular hotel and since it has become a Baymont Inn it has gone downhill.
We will never stay there again.
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- Also Known As:
- Baymont Inn Batesville
- Batesville Baymont Inn