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“great stay but what is with the credit card plays?”

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Country Inn & Suites By Carlson, St. Paul East
Ranked #3 of 8 Hotels in Woodbury
Reviewed October 23, 2013

we had a good stay and great breakfast. Returned home and looked online and saw the hotel authorized (held or frozen) over 4 times the price of our one night stay. The checkin only authorized $25 extra. I emailed the manager and got no response. Last time stay despite otherwise nice visit.

  • Stayed: October 2013, traveled with family
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2  Thank BadgerAnn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMWoodbury, Guest Relations Manager at Country Inn & Suites By Carlson, St. Paul East, responded to this reviewResponded October 24, 2013

Thank you for taking the time to share your feedback. We apologize for the confusion about the authorization process. We do authorize the amount of the stay plus an additional $25 per night on the credit card at the time of check-in. We clear that authorization when you check out, but it can sometimes hold for 3-5 business days. If you are still experiencing an issue, please contact us immediately as we would like to get this straightened out with your bank.

We hope for another opportunity to exceed your expectations.

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393 - 399 of 410 reviews

Reviewed September 30, 2013

We met friends and stayed there two days for a wedding. Very convenient location. Hotel offered a free shuttle service to and from the wedding and reception. All spaces very clean and comfortable, all staff were very helpful and friendly. Indoor and centrally located large pool and hot tub that was open until midnight (children until 10pm). Outside area off the pool with seating. Attached Green Mill restaurant. Rehearsal dinner was catered by the Green Mill and was excellent in food and service. Excellent hot meal continental breakfast with large variety included in room rate.

  • Stayed: September 2013, traveled with family
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Thank Mary C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMWoodbury, Front Office Manager at Country Inn & Suites By Carlson, St. Paul East, responded to this reviewResponded October 8, 2013

Thank you for your feedback and for taking the time to write about your experience. We are very happy to hear that you enjoyed your time here at the Country Inn & Suites along with your dinner at the attached Green Mill restaurant. We are very thankful to be partnering with such a great bar and restaurant such as the Green Mill.

Please come stay with us again when you need a place in the Twin Cities!

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Reviewed September 25, 2013

We stayed there recently for a wedding and really enjoyed the experience. The front desk staff were very accomodating as we had a last minute request for a rollaway bed and they had it in our room before we even got to it. Fantastic service. We had a 2 queen room and were near the end where Green Mill is. Having the restaraunt attached was very convenient, especially getting back later in the evening and needing a late night snack. The beds were very comfortable, the room was clean and nicely updated with a flat screen tv and decor that actually represented this decade. The two sinks in the room were also convenient for getting everyone ready in a timely fashion. The breakfast also had a great variety to at least satisfy everyone's different tastes. Will not hesitate to stay here again in the future.

  • Stayed: August 2013, traveled with friends
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Thank callen33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMWoodbury, Front Office Manager at Country Inn & Suites By Carlson, St. Paul East, responded to this reviewResponded October 8, 2013

Thank you for your feedback and for taking the time to write about your experience. We are happy to hear that you enjoyed your stay with us. The rooms with the second sink vanity really come in handy when getting multiple people ready for an important event such as a wedding. We can't wait to impress you again when your travels bring you back to the Woodbury area.

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Reviewed August 29, 2013

I stayed there for a couple months while working and it is one of the top Country Inns I've stayed in. attached restaurant is good quality w/ live music on thursday. excellent pool. courtyard rooms are 4-5 feet smaller than the second story rooms on the outside. courtyard rooms didn't have a chair and ottoman but second story rooms did. excellent continental breakfast. had oatmeal already made, not the stuff in a packet that you then add water. workout room overlooks pool but it doesn't have a bike, only elipticle, treadmill, and i think a weight machine. staff was very good. laundry was a little pricey at $2 a load. room climate system was excellent and quiet. like I said I stayed a couple months because it was that good.

Room Tip: courtyard rooms are smaller, could be all 1st floor rooms are smaller. bigger rooms have 2 sinks, o...
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  • Stayed: August 2013, traveled on business
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Thank Patrick E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMWoodbury, Front Office Manager at Country Inn & Suites By Carlson, St. Paul East, responded to this reviewResponded October 8, 2013

Thank you for your feedback and for taking the time to write about your experience. We are glad to hear that you enjoyed your lengthy stay with us. We take a lot of pride in our newly renovated property and in making sure our guests enjoy themselves while they are here.

Thank you again for the great review. We hope to see you again when business brings you back this way!

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Reviewed August 20, 2013

Very great,nice,area,and location!Front of hotel,has benches to sit on,to enjoy the sunshine.Front desk staff,are very nice and helpful,inmaking u feel at home.Rooms are very nice,comfortable,and cozy!Housekeepers,and breakfast attendants rocks!Cookies,mint,coffee,and breakfast are very tasetful.The lobby.pool,courtyard,and excerise rm. ROCKS!The onsite restaurant Grren mills,has great food,resonable prices,and indoor,outdoor patio seating,with 5-6 flat screen tvs.This Country Inn,will ,have you saying "We love this Country!

Room Tip: Second floor is perfect!
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  • Stayed: August 2013, traveled with family
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Thank Sylvia D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMWoodbury, Front Office Manager at Country Inn & Suites By Carlson, St. Paul East, responded to this reviewResponded October 8, 2013

Dear Sylvia,

It is great to hear that you had a first class stay with us!
Thank you for talking the time to review our hotel! We hope you will come back and visit us soon!

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Reviewed August 6, 2013

The rooms were clean and well kept, the bed was comfortable, and the balcony was a nice feature. The "courtyard", a large park kind of area with big trees inside the U shape of the hotel, was an unusual and nice feature. We thought they should do more with this to really make it attractive, but it's well kept at least. The pool was one of the nicest and largest we've seen for a hotel without a water park. The jacuzzi was also nice but could have been a little warmer. Breakfast was good and plentiful. Wireless internet was reliable and fast.

Room Tip: Ask for a balcony or a patio room.
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  • Stayed: August 2013, traveled as a couple
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Thank Shelsad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMWoodbury, Front Office Manager at Country Inn & Suites By Carlson, St. Paul East, responded to this reviewResponded October 8, 2013

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our courtyard and spacious pool area. It's almost time for us to turn on our poolside fireplace again.

We look forward to your next stay with us!

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Reviewed June 7, 2013

we recently stayed at this hotel for 9 days for a graduation. we had never been there before . the staff was very hospitable and so very helpful in all of our needs. we enjoyed having a very friendly shuttle bus and the driver was so very helpful and patient with us. looking forward to staying next year in august.

  • Stayed: May 2013, traveled with family
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Thank Cheryl A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, St. Paul East

Address: 6003 Hudson Rd, Woodbury, MN 55125-1005
Phone Number:
Location: United States > Minnesota > Woodbury
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 Hotels in Woodbury
Price Range: $76 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, St. Paul East 3*
Number of rooms: 150
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Also Known As:
Country Inn Woodbury Hotel Woodbury
Country Hotel Woodbury
Country Inns And Suites Woodbury
Woodbury Country Inn

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