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“Nice renovations to property & great staff” 5 of 5 bubbles
Review of Country Inn & Suites By Carlson, St. Paul East

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Country Inn & Suites By Carlson, St. Paul East
Ranked #2 of 8 Hotels in Woodbury
Winnipeg, MB
Level Contributor
3 reviews
3 hotel reviews
“Nice renovations to property & great staff”
5 of 5 bubbles Reviewed May 10, 2013

Our 6th stay at this property. Whenever possible we stay at Country Inns and this property is one of the nicest. The renovations are very nice and the rooms are terrific. The staff is great and always willing to help. The free breakfasts are some of the best we've had at the Country Inn and the morning servers are delightful. The on site restaurant serves excellent pizza and treated us royally. Parking is very good too and the pool is one of the nicest you'll find at any hotel ... we loved it!. We did experience problems with rowdy and noisy large groups of teenagers on one of our two trips in April BUT the staff were very helpful and considerate and took very positive steps to make up for the inconvenience; we went away extremely happy and pleased as a result. We plan on going back every time we are in the St Paul area.. A great place to say!

  • Stayed April 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 05retd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMWoodbury, Manager at Country Inn & Suites By Carlson, St. Paul East, responded to this review, May 15, 2013
Thank you for your feedback and for taking the time to write about your experience. We are excited to know that you have continued to enjoy our hotel when your travels bring you to the area! We are happy to read that you are also enjoying our new renovations as much as we are! We look forward to your next stay next stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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334 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed April 22, 2013 via mobile

This hotel is really amazing. First the pool is huge, with 2 shallow ends! The deep end goes to 9 feet, which is rare nowadays and the hot tub is hot! Another great thing is they have beach balls and noodles for kids to play with. The hotel itself is actually clean, the customer service is amazing! In the lobby is cookies and coffee (my daughter loved that.) The hotel is connected to Green Mill which is nice if you don't want to chase anywhere. The beds are decent and the location is great especially if you're in town for one of the hospitals. Overall hotel is really good, will defiantly stay here next time.

  • Stayed April 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Morrison88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMWoodbury, Manager at Country Inn & Suites By Carlson, St. Paul East, responded to this review, May 15, 2013
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our pool area so much! We at the hotel are very proud of this asset to our property. We look forward to your next visit with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Olivia, Minnesota
1 review
4 of 5 bubbles Reviewed March 19, 2013

This is a nice clean hotel with a large pool area and nice rooms. The front desk service was very good and the night service was also very helpful. He brought us fresh cookies to the pool for the kids, nice. The hotel was not that busy so we didn't hear a lot of noise. Can see it being load when you have a lot of kids running around but what hotel would be. The free breakfast was good and they had good coffee. We would stay again.

  • Stayed March 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Greg M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pecatonica, Illinois
Level Contributor
97 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 bubbles Reviewed March 16, 2013

Pluses: Great service, newly remodeled, clean rooms, good location, fridge and microwave, outlets everywhere (nice), Huge nice pool, hot tub, well stocked and complete breakfast, and big TV in the room.
Negatives: Hard bed, small room, no counter space in the bathroom, and it is a little pricey.
Service - We were booked for one night but the weather went stinko and they quickly, seamlessly made it two. Maintenance responded quickly to a minor needed adjustment. Good people.
Pool Area - The room is large and the pool is Y shaped. The base of the Y is 9 feet deep. The two arms are 3' slanting to 5'. There is a walk around gas fireplace in the seating area with a suspended hood. It creates a chalet type atmosphere. The Hot tub is large and clean. We saw no mold anywhere. They need to restrict children from the hot tub. I saw 3 adults and 16 children in it. I find it difficult to relax with other people’s children splashing about.
The market here in St.Paul is a little more expensive so maybe the price is in line with others hereabouts, but still it was more than I wanted to pay, but it was where I wanted it to be.

  • Stayed March 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mebejim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMWoodbury, Manager at Country Inn & Suites By Carlson, St. Paul East, responded to this review, May 15, 2013
Thank you for your feedback and for taking the time to write about your experience. We are thrilled that you enjoyed our service here at the hotel and that you had the opportunity to indulge in our pool area. We are sorry to hear that the weather went bad on you but are happy we could accommodate you for an additional night. We look forward to your next stay with us if your travels bring you back to the twin cities.
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Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed March 4, 2013

This is actually a nice hotel but there are a lot of families! It is not an ideal place for a business conference and because it is economical with a great breakfast, very clean rooms, the running children in the halls and the families leaving above you at 4AM to get to their athletic events leaves one wanting more acustical barriers! Nice bedding, not the cheap scratchy sheets!

Pool area is pretty cool with a fireplace in the lounge area...again a great family place, but not so much for the business traveler!

Room Tip: Take ! an end room on the top floor! King sized bed was great
See more room tips
  • Stayed March 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank preid121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brazier, General Manager at Country Inn & Suites By Carlson, St. Paul East, responded to this review, May 10, 2013
Thank you for taking the time to reach out to us. We understand how important a quiet environment is and apologize about the running children in the hallways. Your feedback helps us prevent situations such as this in the future. We hope you will give us another chance if you are in the area again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waseca, Minnesota
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed March 3, 2013 via mobile

First...the good. The pool area is large and great for groups of people. The free breakfast had a great variety and there was plenty of seating. The beds were comfortable.

The not so good...they messed up on our reservation. I had made a reservation for the last room available...a 2 room suite. it sounded perfect for our family's long weekend stay. There should have been plenty of space for our family to spread out. On our way to the hotel, they called and told us they had accidentally extended the stay of a family that was in our room-but not to worry...they had another room for us along with a $50 gift card to the attached Green Mill Restaurant. We were staying with family at this hotel and on arrival, found out that they had NOT extended the stay of a family, but given our room to another in our group because they had messed up on their reservation as well. They told our family member they could put them in the suite bc we had not yet checked in. When we went to use the gift card, it showed a zero balance. We did finally get the $50 credit on our restaurant bill. The icing on the cake with our reservation was the low price of $114/night that they wanted to charge us for our new room. Our other family members staying paid a much lower rate. Whether it was prepaid or not-we shouldn't have had to pay more for the same room when they had given ours away.
The hotel room we ended up with was small. There was no dresser space to put clothes in. The fridge and microwave were in the dresser. I guess you sacrifice drawer space for the kitchen. The ceilings were low with beams. I really don't understand what was renovated at this hotel. Maybe a fresh coat of paint and new furniture?
I wouldn't go back.

Stayed March 2013, traveled with family
Helpful?
Thank Traveling Famil... O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brazier, Manager at Country Inn & Suites By Carlson, St. Paul East, responded to this review, March 5, 2013
We are sorry to hear of your unsatisfactory experience during your stay. It is unfortunate when situations like this arise. We take the time to listen to your constructive comments so we can continually improve our services. We hope you will consider us again when you are in the area.

Sincerely.

Country Inn & Suites Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Paul
Level Contributor
47 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed November 19, 2012

I have stayed at this property numerous times; this was my first visit since the interior & exterior renovations...here's a summary of our stay:

The morning before I checked in I spoke on the phone with Jamie, who was very friendly and helpful. I was also very happy with Jill, who took care of check-in. The staff at this hotel have always been excellent. The renovations are great and my kids and me really like the new breakfast area. There were two waffle irons, various bread/pastry/muffin options, scrambled eggs, sausage, potatoes, yogurt, about 4 cereal choices, about 4 juice options, both skim & 2% milk (both were perfectly chilled), good coffee, ane more. The complimentary cookies and cocoa, etc throughout the day/evening were a big hit with my kids, and I appreciated the availability of coffee at any time.

As always, the pool area was fantastic - we love the new chairs, tables and umbrellas...makes the area feel that much more inviting, as does the fireplace (as it always has).

As far as the room goes, the updates turned out great; the micro and frig inside the dresser-cabinet are perfect and convenient, the new heat/cool system w/thermostat worked perfectly, and the extra sink outside the bathroom is very helpful. The addition of the closet with a door makes it much easier to keep the room organized - especially when sharing the room with children. The TV worked well and seemed to have a lot of options (though we didn't use either very much during our stay).

Other plusses we noticed about the overall hotel upgrade: the addition of the elevator is wonderful (it was out of order during our stay, but fortunately our room was on the ground floor for this visit.) We also like that the hotel still has the option of adjoining rooms.

I am very pleased with everything we experienced during our stay, and we look forward to our next visit!

  • Stayed November 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank MamaJodes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brazier, Manager at Country Inn & Suites By Carlson, St. Paul East, responded to this review, December 6, 2012
Dear Valued Guest,

Thank you for taking the time to review our hotel. It is great to hear the positive comments about our renovation and we are thrilled to hear that you enjoyed your stay with us. On behalf of the entire staff at the hotel we thank you for your business and we hope you will come back and visit us soon!

Warm regards,

Jason
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, St. Paul East

Property: Country Inn & Suites By Carlson, St. Paul East
Address: 6003 Hudson Road, Woodbury, MN 55125
Phone Number:
Location: United States > Minnesota > Woodbury
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 Hotels in Woodbury
Price Range (Based on Average Rates): $
Hotel Class:3 star — Country Inn & Suites By Carlson, St. Paul East 3*
Number of rooms: 99
Reservation Options:
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Also Known As:
Country Inn Woodbury Hotel Woodbury
Country Hotel Woodbury
Country Inns And Suites Woodbury
Woodbury Country Inn

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