Really nice rooms, clean, and spacious. Great bathroom with sliding glass door showers.
Housekeeping drops the ball! Hotel is only as good as it's weakest link - which is housekeeping.
Why no liners in the trash cans? Does this really save the hotel money? Gross! Imagine all the crap people put in that bathroom waste basket that has no liner. But wait - trusty housekeeping will wipe that trash can clean with the same cloth they clean the bathroom counter with. Lovely!
Found that my bottom sheet on the bed was not a fitted sheet - meaning in comes loose from the mattress when you roll around in bed. Why! Called front desk and housekeeping quickly delivered a fitted sheet for me to put onto the bed. Asked her why? She stated they run out of fitted sheets and instead will use the flat non-fitted sheet for the bottom sheet. What? Sacrificing customer service and quality because you can't maintain enough clean fitted sheets? Really? Outrageous and incompetent. Fire the housekeeping manager now!
Soft water means you can't rinse soap off your body so expect to take 10 minutes longer in the shower. Why do hotels do this to guests? Why the yucky soft water?
Don't bother ordering breakfast via room service. Delivered late and order inaccurate.
Unfortunately, the lax non-caring staff cause this potentially great hotel to fall flat in it's service. Shame.
Requested the GM (Steve) call me if he cares to, to discuss these inadequacies. Let's see if he bothers to do so.
- Official Description (provided by the hotel):
- The Sheraton St. Paul Woodbury Hotel is situated at the intersection of I-94 and 494, convenient to all major highways, one mile from the 3M headquarters campus, and only a few minutes from downtown. ... more less
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- Also Known As:
- Woodbury Sheraton