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“Recommended...Will Definitely Stay Here next time in Winona”

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The Plaza Hotel & Suites
Ranked #2 of 7 Hotels in Winona
Certificate of Excellence
Reviewed July 26, 2011

The staff was extremely friendly and helpful. Rooms were clean and comfortable. The attached restaurant is a great place to grab a meal or relax for an afternoon cocktail.

  • Stayed: July 2011, traveled with friends
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Thank cvan64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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158 - 164 of 165 reviews

Reviewed February 28, 2011

Comfortable, well-located, friendly and smiling service - all in a surprisingly affordable package. The attached restaurant is also quite nice, especially by Winona standards. The last time I stayed here, the desk clerk asked if I would like to stay on the fourth floor "again." The next door HI Express may be a little nicer (or it may not be; I don't anticipate ever having to find out), but I can say for a fact that is way more expensive. I travel to Winona quite a bit, and when I do, the Plaza is THE place to stay.

  • Stayed: February 2011, traveled on business
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6  Thank Aortus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 28, 2010

Front desk staff was super friendly and curtious. Room was average in furniture and cleanliness. The furnishings was light, cheap and could use a good cleaning. The sheets were clean and bed was comfortable. Towels was clean. I found snack nuts and soda stains (I think it was soda stains) on the rug. No one had vacuumed the room. The windows cannot be opened so if you have a smelly room, you can't open the window. At 2 am in the morning, the room next door had their TV on really loud. Called front desk and they took care of it. However, do not bother to have late checkout, housekeeping will still wake you up to ask when you are leaving! They simply do not wait til your scheduled checkout time.

Besides the negatives on housekeeping, the hotel has a great kiddy pool to take the kids for a weekend. Rope in the bathtub to hang your wet swimwear was a plus. Great location, it's attached to Green Mills restaurant which is great during the winter months when it's too cold to come and go for breakfast and dinner.

  • Stayed: August 2010, traveled on business
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Thank babeboo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 9, 2010

I will be traveling to Winona for a church event and this is a very BUSY time for all the hotels in Winona, so busy in fact that I did not know most hotels were sold out. Let me tell you about the integrity of this hotel, especially the manager Dana, but let me start at the beginning.

The original hotel I wanted to stay at was already 7+ sold out, so I called upon my friend who I met while working at Sony with the Holiday Inn. She told me the hotel next door was owned by the same people and that they still had room. I got a room quote of $118 dollars per night. So, immediately, I called the Plaza Suites to book it.

I was told to ask for Hana and for some reason the rate was not the same. Hana handled me patiently and kindly and said that she would make a note on my reservation to check about the rate.

Today I spoke to the manager, Dana, and she as a great customer service experience and 'detective' noted that I was quoted the 'average price not the actual price'. But because of the confusion I had to go through, she adjusted the rate to what I had previously believed. Not only that, but she gave me the AAA rate even though that rate had been sold out.

Now this kind of customer experience is rare. They honored two rates that were not available during one of the busiest times in their hotel and city as a whole.

But because they cared about what happened and saw the honest confusion caused, they honored an incredible rate and that wins my heartfelt thanks and lifelong loyalty. I am a friend of Plaza Suites and the affiliated Holiday Inn for life.

Thank you to Christine, Hana and Dana!

God bless them and your properties!

I will try to update my review after my stay too so the readers of this can learn about the hotel some more. I have no doubt it will be exemplary!

  • Stayed: June 2010, traveled solo
    • Service
2  Thank itravel1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 9, 2009

Hi,
Just a shout out to Courtney and her staff;
My buddies and I were your guests for a few nights and we really enjoyed our stay.
Great room, great staff, great service, and good food and drink.
And the pool and hot tub were great.
Keep up the good work, and hope to see you all again.

TJ and his golfing buddies

  • Stayed: June 2009, traveled with friends
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1  Thank pearch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 13, 2009

Very nice room, great pool area for the kinds. Great onsite food. I think this is the nicest hotel in Winona.

  • Stayed: July 2009, traveled with family
    • Value
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3  Thank tubby009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 17, 2016 via mobile
Google Translation

Stayed: July 2016, traveled on business
Thank Catherine G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Plaza Hotel & Suites

Address: 1025 Highway 61 East, Winona, MN 55987
Location: United States > Minnesota > Winona
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Winona
Price Range: $137 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Plaza Hotel & Suites 3*
Number of rooms: 135
Official Description (provided by the hotel):
The Plaza Hotel & Suites offers a variety of first class, upscale, beautifully decorated hotel rooms and suites, providing our guests with the very best in guest satisfaction. ... more   less 
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Also Known As:
The Plaza Hotel Winona
The Plaza Hotel And Suites
Winona Holiday Inn

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