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“Not the best effort”

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Best Western Plus White Bear Country Inn
Ranked #1 of 2 Hotels in White Bear Lake
Certificate of Excellence
GreenLeadersSilver level
Willmar, MN
Level 4 Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Not the best effort”
Reviewed December 8, 2013

Stayed at White Bear Country Inn Thursday-Saturday Dec 5-7. I stay at this hotel at least 4 different times throughout the year for business. In the past this hotel has been top notch. Not this time. Hot Tub wasn't working the entire time and the staff didn't seem too concerned. Our room wasn't cleaned on Friday. Again no reason given. The guy at the desk brought some towels. We were in room 103. Beware this is right across the hall from the Breakfast area, The two people were talking very loud around 6:30 a.m. All in all, the hotel is a nice place. This trip was not the greatest. The food is always great and was again.

Room Tip: Stay away from room103
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  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank williamp9974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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470 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
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English first
Wisconsin Dells, United States
2 reviews
Reviewed December 7, 2013

We recently stayed at White Bear Country Inn. We were very pleased with the accommodations and the staff. The rooms were very clean and comfortable and the staff very helpful and friendly. We plan to stay there whenever we return to the area.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Best Western

Helpful?
Thank Earl B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Paul, Minnesota
Level 3 Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 18, 2013

I booked two rooms for friends who were in town for the weekend. The rooms were very nice and clean. The bathroom area is quite small but adequate. They had adjoining rooms so they were able to open the door between rooms. It gave them more space and it was very convenient. They enjoyed the breakfast and thought the hotel overall was great. Friday evening we ate dinner at the adjoining restaurant and it was fantastic. After a long week, and a long drive they were happy to enjoy a quality dinner without having to leave the hotel. The hotel is only a couple of blocks from the lake so they were able to take a morning walk along the water before breakfast. Great location, great stay, great food.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chloe1834
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alma
Level 4 Contributor
46 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed November 14, 2013

I stayed at the Best Western White Bear Country Inn while in Minnesota for a business trip. The property has been very well maintained and updated. it was clean, comfortable, quiet and the service at the front desk was exceptional. The attached restaurant was also very good.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bethany P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tamassee
Level 4 Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed November 6, 2013 via mobile

When we arrived there was a double booking for the specific type room I had booked. The staff especially Nick bent over backwards and somehow arranged to get the room for us Thank you.
The hotel is unique in it's setup with the indoor pool in the middle and rooms around it. The breakfast was very good and the food from the grill was great.
It was a pleasant stay and would recommend the hotel.
My only negative was the bath area which is small and the vanity is not private.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sher222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milwaukee, Wisconsin
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 1, 2013

I've stayed at White Bear Country in for several years and it keeps getting better. I can't say enough about the staff. A special thanks to Nick Giusti, Guest Services Manager and Eric Perkins, General Manger. They've put together a very good team that is customer driven.

Room Tip: I like second floor rear.
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  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jrtaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BFoussard, Owner at Best Western Plus White Bear Country Inn, responded to this review, November 4, 2013
Love to hear from all our guests but especially from those that stay often. As you are our best eyes to make sure things are not only continuing to get better but also that we are not letting down on meeting our guests needs and providing the best experience as possible when staying with us. Nothing better than having loyal return guests. Thank you Thank you

Bill Foussard
Owner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aitkin, Minnesota
1 review
Reviewed October 23, 2013

Best Western White Bear has been a weekly stop for me for quite a few years now. I travel to the cities every week and call Nick Giusti, Guest Services Manager. He always is a friendly voice to hear while out on the road. The staff all know me by first name and are extremely welcoming and courteous. I could stay anywhere in the twin cities, but I only stay at Best Western White Bear. The hotel is clean and inviting, the restaurant is excellent, and everyone gives such great service. It really is the Best!

Stayed October 2013, traveled on business
Helpful?
Thank Heidi W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BFoussard, Owner at Best Western Plus White Bear Country Inn, responded to this review, October 24, 2013
Thank you so much Heidi!
We are thrilled to hear your are a frequent guest. We love having you here you have become one of the family! If there is ever any thing we can do for you just ask.

See you again soon

Bill Foussard
Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus White Bear Country Inn

Property: Best Western Plus White Bear Country Inn
Address: 4940 Highway 61 N, White Bear Lake, MN 55110-2658
Phone Number:
Location: United States > Minnesota > White Bear Lake
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in White Bear Lake
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Best Western Plus White Bear Country Inn 3*
Number of rooms: 89
Official Description (provided by the hotel):
Halfway between nature and city life is this unique hotel possessing White Bear Lake hometown hospitality and first class accommodations. Stylish and spaciously designed guest rooms offer amenities for work and play like free high-speed Internet access, 37-inch television with cable, microwave, refrigerator and much more. Wake up to a full complimentary hot breakfast every morning poolside. Take advantage of our indoor heated saltwater pool, hot tub, and fitness center, or unwind with a signature drink and appetizers at our award winning onsite restaurant, Rudy’s Redeye Grill, and in the warmer months April-Oct the award winning best patio Rudy's Rooftop Bar & Grill. Rudy’s Redeye Grill creates a one-of-a-kind dining experience by combing award-winning food with great ambiance. At Rudy’s, get American classics like the Redeye Sirloin, as well as signature dishes like the Drunk’n Dirty Pork Chops and our famous Bull Bites. Don’t forget to try our signature cocktails, including the famous Rudytini. Enjoy the summer months on Rudy’s Rooftop. Relax by the outdoor fireplace while sipping one of our specialty drinks from the Rooftop bar. Rudy’s Rooftop has been a favorite destination since opening in 2011. From quaint downtown shopping, to nearby boating and golfing enjoy all White Bear Lake has to offer while you’re here. Visit other local favorites such as Tally’s Dockside, Cup and Cone, or the Pine Tree Apple Orchard. Whether travelling for business or pleasure, you won't want your first stay at the Best Western PLUS White Bear Country Inn, to be your last. ... more   less 
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Also Known As:
Best Western Plus White Bear Country Hotel White Bear Lake
Best Western White Bear Lake
Country Inn White Bear Lake
White Bear Lake Country Inn
White Bear Lake Best Western

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