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“Crap”

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Treasure Island Resort & Casino
Ranked #1 of 1 Hotels in Welch
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Crap”
Reviewed March 15, 2014

I regret the two nights spent here. Rooms were expensive for a Thursday and Friday, the walls are useless because we heard our neighbors talking like they were in our bathroom instead of next door. Our duve was dirty and had red writing on it. We ate at two different restaurants including the buffet and it was all disgusting, reheated/frozen/dry gross food that made us sick. The service at this casino obviously doesn't care about the guests. Quality and standards are non existent and I am really peeved that I drove 2 hours and paid $200 for this lousy experience. And for gods sake, update the casino! And learn how to measure chlorine right because the pools will sting your eyes in t-minus four seconds. I will not be returning to this crap shoot of a so called "resort".

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Jesz86b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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297 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • Arabic first
  • English first
  • Any
English first
Waverly, Minnesota
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed March 5, 2014

I love this casino & resort/hotel so much!! So much to do there! (I never seem to win at gambling, but oh well) I have been here a few times with my husband and some friends and family. Rooms were clean and average for hotel rooms. The casino is nice and big. Good food at every place we ate in there. Large bar area. They have had some great bands playing on the weekends I have been there in the past! Good size dance floor too. Huge bowling alley! Really fun to go for their cosmic bowling!! They have the black lights on and play really loud fun music. Awesome time! HUGE game room!! PLUS, they have a marina on the St. Croix river behind the casino. So it was awesome when my husband and I went down there, we checked in to our room, got our swimming gear on, grabbed our cooler of beer, and the shuttle bus brought us down to the marina where we met a couple of our friends that have big boats parked down there. Perfect! We went up and down the St. Croix for the whole day, having a blast. And when we got back, the shuttle picked us up and we went up to our room, got ready for the night, and went down to the casino for food, drinks, fun, & dancing the rest of the night! Love it!

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank STEPHANIE S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester, Minnesota, United States
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed January 17, 2014

we stayed over-night on jan.16th-Jan.17th. the hotel front desk was the most pleasant experience that we have ever in our travels.since our deluxe room was not ready they inform us they would page us.they worked very hard to find us a room and they were very nice,funny,and just going out of their way to make us comfortable.the rooms were spotless,and smelled so very cleaned ! so may i say that when you stay there it won't matter if you win or lose the service you receive here will make you want to come back !

Room Tip: all the rooms have been quite enjoyable for us,yes if the ones by the elevators !!
See more room tips
  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Manuel G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
Level Contributor
28 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed January 15, 2014

Stayed on a Friday night for a conference. Nice hotel. Casino is extremely smokey with poor ventilation but it's a casino. Got into our room and noticed the duvet was dirty...thought it was stained at first until I touched the spots and they were crusty:-/ then noticed "hair" on the comforter also. Called housekeeping to get a new comforter and came back 3 hours later and the comforter was still not changed. Came back again an hour later and found the same same comforter but the duvet missing. They took the duvet off and left the same comforter on instead of replacing the whole thing. The comforter itself had 3 huge yellow stains on it but we were so exhausted we just threw it on the floor and slept with the sheet. Nice place but should really try harder on making more cleaner. Also walls are REALLY thin. I could hear conversations on both sides of my room and one being at 3AM.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gavemmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis,MN
Level Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed October 12, 2013

Stayed at Treasure Island for a conference for my husband. Rooms were quite nice--clean, comfortable beds, quiet and nice amenities. Took a nice walk on the property, and I was impressed how friendly all the staff were. They greeted you and waved along the road. Only disappointment was the food from the casino restaurants. The sub shop sounded so good but our sandwiches were seriously lacking. Staff there was friendly, though! Sat down to eat at Currents but asked for meals to go due to wait and irritating flies. Patty melt was greasy and alleged gyro was just ok. Main message: nice place to sleep/stay but eating part is questionable.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank summersanibel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Paul, Minnesota
2 reviews
Reviewed October 11, 2013 credit card Amex Card Member Review

It was a good rainy day in Sept and wasn't much going on. I don't gamble often, but some friends wanted to I joined in. We had such a good time playing black jack and the buffet was excellent! Can't wait to go back1

Stayed October 2013, traveled with friends
Helpful?
Thank Weston S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Paul, Minnesota
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 18, 2013

I love this place. We go every year for my husband's birthday and without fail, we have a great time. The hotel rooms are beautiful and clean. The staff is incredibly friendly and helpful. The gambling, bowling, bingo-so much fun! The one (serious) downfall? The buffet. It's very obvious that most of the food is frozen-the chicken nuggets, the egg rolls, the desserts. The mac n' cheese? I don't think that you could get soggier noodles. You might as well puree the stuff. The salad bar looks beautiful...but the dressing. My god. Do you all taste this stuff? What's up with the tiny, dry waffles? Are they frozen too? Why are the eggs spongy and full of water on the bottom? I could go on, but I'm starting to get a stomach ache. Anyway, 4 stars for the hotel/experience. Negative 4 stars for buffet. You'll have a great time, but you'd do better to eat out of the vending machine.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lawgirl333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Treasure Island Resort & Casino

Property: Treasure Island Resort & Casino
Address: 5734 Sturgeon Lake Rd, Welch, MN 55089-9647
Location: United States > Minnesota > Welch
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Welch
Hotel Class:3 star — Treasure Island Resort & Casino 3*
Number of rooms: 493
Official Description (provided by the hotel):
Surrounded by picturesque views of rolling Minnesota prairies and the scenic bluffs of the Mississippi River Valley, lies a Caribbean getaway filled with sights, sounds and experiences you won't find anywhere else. Filled with thousands of slots, row upon row of blackjack tables, mouth-watering cuisine, top-notch entertainment and luxurious hotel accommodations, it's no wonder Treasure Island Resort & Casino is the Midwest's premier entertainment destination.Treasure Island Resort & Casino began as a one-room bingo hall in 1984 and has since grown into a bright economic opportunity for members of the Prairie Island Indian Community, who own and operate the casino.Located just forty miles from the Twin Cities outside the town of Red Wing, MN, some of the casino's most unique offerings include a marina, golf course and 100-passenger cruise ship. With so many entertainment and dining options at your fingertips, you're going to want to take your time and stay awhile. Our luxurious casino hotel boasts 500 rooms with accommodation options to fit any level of luxury and convenience. Opt for our standard hotel rooms, indulge in a spacious suite or if you prefer sleeping under the stars, there's our marina and RV park in the warmer months. Go all in any which way you choose at Treasure Island Resort & Casino. Located just outside the Minneapolis / St. Paul metro in Red Wing, MN, our 150,000 square foot casino floor is bursting with excitement. We offer over 2,200 state-of-the-art slot machines, over 50 table games including blackjack, poker, video keno, video poker and bingo. Additionally, Treasure Island Resort & Casino boasts the largest non-smoking casino area in the Midwest. When it comes to entertainment, Treasure Island Resort & Casino is raising the stakes. From the biggest names in music to the funniest comedians, we'll put you in front of the action. Check out the local music scene every weekend in Parlay Lounge or come down for a headlining performer in our 3,000 seat Island Event Center! Any way you play, Treasure Island Resort & Casino is a sure bet for a good time! ... more   less 
Also Known As:
Treasure Island Resort And Casino
Treasure Island Hotel Welch

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