We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great view”
Review of Chase on the Lake

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Chase on the Lake
Ranked #2 of 7 Hotels in Walker
Certificate of Excellence
Reviewed October 22, 2013

Was a clean and stylish hotel. The restaurant had a good Sunday morning breakfast buffet. Get a lake view if possible worth the extra money. Staff was friendly and attentive. Will definitely come back and recommend to friends and family

  • Stayed: October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank mn700vforce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chase_Manager, Manager at Chase on the Lake, responded to this reviewResponded October 24, 2013

Thank you for taking time to give us a 5 star rating and write a review about your recent stay with us. We appreciate your kind words and are pleased to hear that you enjoyed your stay. We look forward to welcoming you back again and hope that you have a wonderful day.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (407)
Traveler rating
Traveler type
Time of year
Language

252 - 258 of 407 reviews

Reviewed October 15, 2013

We were pleasantly surprised at the upgrade in our room when we had told them we were celebrating our 30th anniversary. Very friendly and accomadating staff. The room was fantastic with a post-card view of the lake. Found the beds to be especially comfortable. The nearby trails and the town shops and cafes make this a great get-away.

  • Stayed: October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank J M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chase_Manager, Manager at Chase on the Lake, responded to this reviewResponded October 18, 2013

Thank you so much for taking time to review your recent stay at our property. We are pleased to hear that enjoyed your upgrade and found your room to be relaxing and comforting. We hope that you had a wonderful 30th anniversary with us here at Chase on the Lake and we are looking forward to your next visit.

Have a wonderful day!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 14, 2013

My husband and I had heard wonderful things about Chase on the Lake, so we booked a two night stay for a quick getaway. Upon arrival, the bathroom floor was littered with long dark curly hairs (not ours!) and the kitchen garbage can (we rented a suite with a full kitchen) was full with a loaf of moldy bread right on top. There were no coffee filters for the coffee machine. We went down to the front desk to tell them about the garbage and the lack of filters and were told housekeeping would be "right up." Nobody showed up, so after an hour, we put the garbage can in the hallway and flagged down a housekeeper to ask her about coffee filters. She told us they didn't have any coffee filters, noted the garbage can, but did not return to pick it up for another four hours! It sat right in the hallway all day, moldy bread and all! We were not impressed. The front desk staff was impassive and unfriendly. Also they forgot to program our keys, so we had to trek back downstairs to get them re-done.

The town of Walker in general was not very impressive. A dinky, dirty little downtown area with a few grimy little restaurants and most stores were closed for the season. The only nice thing about the area is the lake! Leech Lake is a beautiful lake but it's too bad it's on reservation land, because the real estate is not well taken care of and there are many trailers homes that look like trash dumps everywhere.

Reed's Sporting Goods and Christmas Point were VERY nice, though!

  • Stayed: October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Jacque R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chase_Manager, Manager at Chase on the Lake, responded to this reviewResponded October 16, 2013

First of all I would like to apologize for the lack of attention with our housekeeping department. We are extremely sorry that your room was not cleaned to its fullest with the dirty floor and the full garbage can that was left in the room. That is unacceptable and we hope that you can accept our apology. I can assure you that we are taking the necessary steps needed to prevent this from happening again.

I also wanted to let you know that I have spoken with the front desk staff personally; and they are aware that they came across to you as unfriendly. They submit their apologies and we will be working more on their customer service skills with them.

We do appreciate you taking time to write this review, and we want you to know that we value all feedback. We would love nothing more than to welcome you back to our property for another chance to show you the real Chase experience. Our main goal is customer satisfaction. It makes me sad to read your review and see that we missed this with your stay. If you do consider coming back to the Chase for another visit I would love to personally take care of your reservation. My name is Leslie and you can reach me by contacting the resort at 218.547.7777.

Thank you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 12, 2013

We are so happy someone recommended Chase on the Lake. It's a beautiful property with lovely rooms. The rooms have great beds with crisp, wonderful bedding. The decor is done in Frank Lloyd Wright style with craftsman touches throughout the whole hotel. Our room had a lake view, so we could see loons on the water. The restaurant has a very good breakfast buffet, and the burger night on Wednesdays was so much more than we expected including salads and baked beans as well as burger garnishes. We really enjoyed our stay and definitely plan return.

Room Tip: Ask for a lake view room. Wake up looking at beautiful Leech Lake
See more room tips
  • Stayed: October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank RLandDL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 10, 2013

Stayed in a standard room at Chase on the Lake while in town for a family reunion. We're so happy we paid a bit more to stay at Chase and not one of the other options in town. From what we saw, we made the right choice. Even though we were not promised a view, we had a small view of the lake, which was scenic (see photo). Another family member had a suite with a fireplace and said it was heaven. I did not see the condos or cabins. Property has undergone an award-winning renovation in years past. I like the look.

I liked how close the hotel is to amenities. Very quick walk to a sporting goods store, pharmacy, coffee shop (which is in the parking lot), and everything else in town. There was a nice walking/biking trail going right past the hotel. No real workout facilities that I saw, just a treadmill and elliptical. Did not have an opportunity to try the spa.

Ate brunch in the restaurant, it was a nice breakfast buffet but had an outstanding view of the lake.

Did not have the occasion to interact much with the staff. Parking was tight at times.

We would recommend this property and/or stay here again.

Room Tip: Go for the lake view.
See more room tips
  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank copperpot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chase_Manager, Manager at Chase on the Lake, responded to this reviewResponded October 18, 2013

Thank you for taking time to write your review on your recent stay. We appreciate your kind words and are pleased to hear that you enjoyed your stay with us. We are looking forward to your next visit and hope that you can return again soon.

Have a wonderful day.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 7, 2013

We were well pleased! The event coordinator, the bar staff, and the 502 servers were so friendly and customer service oriented! The room was a 2-bedroom suite and was more then nice! The restaurant was very nice and very reasonable in price. Our room was very quiet and spacious! I hope to return next summer for a more extended stay!

Room Tip: The condos appear to be more roomy with less noise.
See more room tips
  • Stayed: October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ronna H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chase_Manager, Manager at Chase on the Lake, responded to this reviewResponded October 18, 2013

Thank you so much for taking the time to write your glowing review of your recent stay at our property. We are pleased to hear that our staff is top notch and made your stay enjoyable. We are looking forward to your next visit and hope that you have a wonderful day.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 30, 2013

We have never been treated with more apathy and lack of courtesy in our lives and to make it worse, we chose this place, I won't even call it a hotel, to bring family and celebrate a birthday. We could not eat the walleye, it was mush, all,our food was cold and the orders came out at different times. Constantly noisy, and were kicked off the outside deck when we went to talk where it was quieter. I was embarrassed I suggested this place to others and will never be back.

Room Tip: Dont believe the hype-just expensive, and rude.
See more room tips
  • Stayed: September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
6  Thank JT564
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chase_Manager, Front Office Manager at Chase on the Lake, responded to this reviewResponded October 1, 2013

I am so sorry to hear about your negative experience here at the Chase. I would love nothing more than the opportunity to discuss this matter in more detail with you. It makes me sad to see that you did not have an enjoyable time. I am unsure as to what happened and what point in time you stayed with us. I would like to narrow down the details so that I can correct these issues from ever happening again to another guest. Please reach out to me at your earliest convenience. My name is Leslie and my direct line is 218.547.8512

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Walker
1.0 mi away
Country Inn Walker
Country Inn Walker
#1 of 7 in Walker
206 reviews
0.3 mi away
Walker Hotel
Walker Hotel
#3 of 7 in Walker
64 reviews
25.0 mi away
C'mon Inn Park Rapids
C'mon Inn Park Rapids
#2 of 8 in Park Rapids
87 reviews
Show Prices
Show Prices
Show Prices
6.5 mi away
Hiawatha Beach Resort
Hiawatha Beach Resort
#4 of 7 in Walker
27 reviews
5.5 mi away
Anderson's Horseshoe Bay Lodge
25.0 mi away
Super 8 Park Rapids
Super 8 Park Rapids
#4 of 8 in Park Rapids
221 reviews
Show Prices
Show Prices
Show Prices

Been to Chase on the Lake? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Chase on the Lake

Address: 502 Cleveland Blvd., Walker, MN 56484
Location: United States > Minnesota > Walker
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Walker
Price Range: $123 - $288 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chase on the Lake 3.5*
Number of rooms: 116
Official Description (provided by the hotel):
Chase on the Lake is nestled on the shores of Leech Lake, in the heart of downtown Walker, MN. Historic and unique, it offers elegance and charm, mixed in with the warmth of a 1st class resort venue. Beautiful classic and lake view hotel rooms, along with state of the art and gorgeous 2 bedroom and 3 bedroom condos, ensure a memorable stay at Chase on the Lake. Ownership opportunities are available with all of our Lakeside Condos. Special amenities may be enjoyed such as dining in our 502 restaurant, with patio seating; Copper Door Aveda Spa; Chaser's Bowling Alley and indoor heated pool and hot tub. All year round outdoor activities are available with fishing, swimming on our private beach and boating. In the winter months, Chase on the Lake offers beautiful trails for snowmobiling and ice fishing for Walleye on Leech Lake. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Priceline, Orbitz, Cheap Tickets, Hotwire and getaroom.com so you can book your Chase on the Lake reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Chase On The Lake Hotel Walker

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing