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“Very good, but needs a little updating”

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Holiday Inn Express Vadnais Heights
Ranked #3 of 3 Hotels in Vadnais Heights
Reviewed May 17, 2012

Stay at this hotel for 2 weeks. Room was clean, big & comfort. Also the bed is comfortable. Staff was helpful. Our room was located at the middle.
Internet connection had a very low signal, with lot of disconnections. Smart phones couldn't logon at all. Had to use my own private hot spot connection, on my expense of course.

Room Tip: Ask for a room faces the entrance side. The other side is a little bit noisy because of the restaura...
  • Stayed: May 2012, traveled on business
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1  Thank yroaed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mgrmary, Manager at Holiday Inn Express Vadnais Heights, responded to this reviewResponded May 30, 2012

Thank you for your feedback, we are sorry to hear that you had trouble with internet connectivity on your smart phone during your stay with us. While we do offer a 24/7 support line for our internet connection we are always monitoring the service to make sure it is the best it can be. We are following up on your comments and are glad to hear the staff was helpful and your room was comfortable. We hope that we will again be your destination of choice if you are back in town!

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Reviews (77)
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63 - 69 of 77 reviews

Reviewed May 16, 2012

My daughter and I stayed here while playing in a hockey tournament at the Vadnais Sports Center (only 1/2 mi from the hotel). We arrived early in the afternoon and were pleasantly surprised that we were able to check in early. Check in was smooth and the front desk clerk was friendly and helpful.

The hotel has recently undergone updating, everything was clean and fresh. We had a 2 queen regular room and it was LARGE! The beds were very comfortable and the bedding was nice. The bathroom was a nice size with a large counter and sink area - and again, everything was nice and clean. Standard toiletries - shampoo, conditioner, bar soap. Towels were still new and fluffy :-)

The room had a large, flat-screen TV. There was also a microwave and refrigerator in the TV cabinet/dresser. There was a table with two chairs as well. The HVAC system worked well, standard unit under the window.

The pool area was fine, it was small, but there didn't seem to be many people using it. The breakfast area is a nice size, although we went across the street to the Perkins so I can't say what was provided at the hotel. Jimmy's restaurant/bar is attached to the hotel, we ate there a couple times over the weekend with the team and their food was good and the Bloody Mary bar on Saturday was great. My only complaint (if you could call it that) was that our room overlooked the outdoor smoking area for Jimmy's and it can get quite loud, we kept our window shut and the fan on in our room and it was really a non-issue.

  • Stayed: May 2012, traveled with family
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Thank Shenanigans21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mgrmary, Manager at Holiday Inn Express Vadnais Heights, responded to this reviewResponded May 24, 2012

Thank you for your wonderful comments! We are very happy to hear about your stay and look forward to seeing you again on your next trip to the area!

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Reviewed February 8, 2012

We are here for a week long business trip and LOVE this hotel! I have no idea why some other reviews are bad ??? the room is big, bed is comfortable (and I have Rheumatoid Arthritis so I'm picky) the Staff has been terrific. Breakfast is great, can't think of anything missing? There is a laundry room (only $1 for wash and $1 for dry). The room has a lot of extras like a make-up removal wipe, q tips, microwave, fridge. everything to make our trip affordable and comfortable.
I wish all of our trips were this nice!!! Everything is clean and nicely updated.

Room Tip: Laundry is on 2nd floor
  • Stayed: February 2012, traveled on business
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1  Thank Amy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mgrmary, Manager at Holiday Inn Express Vadnais Heights, responded to this reviewResponded February 17, 2012

Amy- Thank you for your wonderful review. It is very rewarding for our entire staff to receive such great feedback. We look forward to serving you again on a future stay!

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Reviewed December 30, 2011

Stayed two nights with family for holiday get away. Property was clean and attractive, well kept. Staff said the hotel had been recently updated and it showed. The rooms were clean and beds reasonable. We had a king bed with a queen sofa sleeper and the sofa sleeper was better than most but still a pull out. The staff was courteous and helpful. The breakfast had a larger selection than the usual and was fresh and well maintained. The pool area looked nice though we ran out of time for swimming. The location was convenient right off 35W with Panera, Chipotle, Target and grocery store just across the freeway. Parking lot was well lighted and the neighboring area looked good. It’s also just a few minutes from all the Rosedale Center shopping. We would definitely stay again, this Holiday Inn is above average.

  • Stayed: December 2011, traveled with family
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Thank IowaStateFan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 22, 2011

The plus here is they are updating the place, it is clean, and location is good.

But, the new furnishings were sub-par. Tube TV, and a small table with two uncomfortable chairs. I stay at a LOT of hotels, they have a desk and comfortable office/desk chair 99% of the time.

The two women working the front desk were not welcoming. I am used to a big happy "oh I see you are a priority club member, welcome!". Nothing from these women. The last several holiday inns gave me a welcome gift (water, apple, cookies in a gift bag).

Two summers ago I spent 8 weeks in a row here, and I was looking forward to returning.

I was disappointed. I will try a different place next time.

  • Stayed: December 2011
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1  Thank Jodie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mgrmary, Manager at Holiday Inn Express Vadnais Heights, responded to this reviewResponded January 10, 2012

We are sorry to hear that we fell short of your expectations during your recent stay with us, especially since you referenced your previous time at our property. We strive for 100% customer satisfaction. We have now completed our renvoation including the upgrade of flat panel televisions in all guestrooms. We would love to welcome you back to experience the customer service that you expected based on your first visit with us.

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Reviewed December 12, 2011

We picked the hotel based on it's location north of the cities and near the highway. It was a clean, quiet room. No complains about tv, carpet, etc. at all. The staff was great, very friendly. And it was an excellent breakfast. Easy in, a good night, and easy out.

  • Stayed: December 2011, traveled as a couple
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1  Thank auvoir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 21, 2011

Good location in close proximity to 694 and I35. Lobby and public areas have been upgraded. Rooms have not. As stated in previous reviews, carpet, room decor etc have grown tired. Biggest old TV's you'll see ! Pool was big and fitness center looked nice. Staff is friendly and there is an attached restaurant / sports bar that attracts the locals. Food is so / so but prices on both food and drink were very reasonable. Once the rooms are done, this place will be nice! One additional note, while the rooms were old and worn, they were very clean.

Room Tip: ask for upgrade.
  • Stayed: September 2011, traveled on business
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Thank Kubzfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mgrmary, Manager at Holiday Inn Express Vadnais Heights, responded to this reviewResponded September 23, 2011

Dear Kubzfan- thank you for pointing out all of the great features our property has to offer.We do have a great staff and a very clean hotel. As you noted we are working on improving all of the areas that need improvement. We will have those areas completed by the years end. We hope to see you again soon!

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Additional Information about Holiday Inn Express Vadnais Heights

Address: 1100 County Road E E, Vadnais Heights, MN 55110-5122
Phone Number:
Location: United States > Minnesota > Vadnais Heights
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Vadnais Heights
Price Range: $130 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Vadnais Heights 2.5*
Number of rooms: 109
Official Description (provided by the hotel):
109 non-smoking guestrooms. All corridors are inside. Large well lit carport at entrance. ... more   less 
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Also Known As:
Holiday Inn Express Vadnais Heights Hotel Vadnais Heights
Vadnais Heights Holiday Inn
Holiday Inn Vadnais Heights

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