We rented a pontoon to cruise the St. Croix river while visiting Stillwater, Minnesota on August 31, 2013. We walked to town afterwards to find a place to eat. We went to Charlie's Restauraunt & Pub. When we got their, we saw maybe 4-6 other people eating. We had a party of 7 and requested a table out on the patio. We made our drink orders and the waitress returned within a reasonable amount of time. She took our food orders. An hour went by and we asked her if she could check on our food order. She returned to tell us that they were working on it. We finally recieved our food at the hour and twenty minute mark! We basically asked what the hold up was. She just said sorry. We were charged the full amount for the food, no discount for the wait and no apology from management. Terrible customer service, will not return.