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“Worst Service Ever” 1 of 5 bubbles
Review of Charlie's Restaurant & Pub

Charlie's Restaurant & Pub
Ranked #63 of 91 Restaurants in Stillwater
Price range: $20 - $40
Cuisines: American, Bar, Pub, Irish
More restaurant details
Restaurant details
Good for: Scenic view, Bar scene
Dining options: Drinks, Breakfast, Dinner, Lunch, Late Night, Full Bar, Outdoor Seating, Parking Available, Reservations, Seating, Serves Alcohol, Television, Waitstaff
Dining style: Casual Elegant
Cross street: Chestnut
Description: "Charlie's Restaurant & Irish Pub" at The Historic Water Street Inn is an ideal location for outdoor dining in the Scenic St. Croix Valley. Located at the foot of the historic lift bridge "Charlie's" serves breakfast, lunch and dinner with menu options as varied as its surroundings. If you're looking to enjoy the sun with some cocktails & appetizers you can try our patio bar, or for more of a formal menu offering pastas, steak and fish try our covered patio.
Stillwater, Minnesota
Level Contributor
13 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
“Worst Service Ever”
1 of 5 bubbles Reviewed April 10, 2013

My husband, 3 year old daughter and I attempted to dine on the deck at Charlie's Restaurant & Pub. A sign prompted us to sit ourselves as we did. We sat between two tables that were already being served on. We did not receive menus, eye contact, nothing... for 20 min. I finally went and approached a server and said the lady that was suppose to serve us was being let go early. Is that an excuse to ignore a table? At that time we all got up and left and I went to speak with a manager inside. They did absolutely nothing to make our dining experience better. I will NEVER go their again. Especially now that I have told many others about this place, they have had similar experiences.

Visited July 2012
Helpful?
1 Thank Nicole E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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104 reviews from our community

Visitor rating
    25
    27
    12
    19
    21
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Level Contributor
61 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
“Like the view in summer time”
4 of 5 bubbles Reviewed April 4, 2013

Sitting on the patio, sipping whatever we drink and having a little dinner is a really nice thing to do. Winter is inside the Irish Pub, and that is nice too. Good music on the weekends, too.

Visited March 2013
Helpful?
Thank USB-MN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
Level Contributor
31 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“Dinner/Breakfast/Stay Package!! What a great deal!”
5 of 5 bubbles Reviewed January 22, 2013

This was our 3rd package we have bought. Celebrating my husband's birthday. This time we stayed on a Thursday 12/27/12 instead of a Saturday. Everyone is always so friendly at Charlie's and Water Street Inn. For dinner we had Spinach Artichoke Dip that was to die for. My husband had the New York Strip which he claims to be the best in the Twin Cities. It comes with an Alfredo Blue sauce that is wonderful! I had the Penne Pasta which was also wonderful and had leftovers for two days! Our server Jenna was very attentive and has a great sense of humor. Would highly recommend this place for dinner!

  • Visited December 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank Barb C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
Level Contributor
80 reviews
61 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
“Poor service, decent food”
2 of 5 bubbles Reviewed September 4, 2012

The food was decent at the restaurant. The service, on the other hand, was pretty poor. It was a young guy (Blake) who was more worried about being funny and being our friends, rather than providing good service. He forgot drink orders, wasn't prompt and didn't know the menu very well. He didn't know if the restaurant served baked potatoes. One of the gals in our party had to tell him to "step it up" and then he seemed overwhelmed after that point. We weren't even done eating and he came by and asked, "you guys ready for your check?" Gee, I guess we aren't staying for another drink! He should focus more on being an attentive server rather than being friends with the patrons or being funny.

Visited September 2012
Helpful?
Thank Chris W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minnesota
Level Contributor
56 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
“Great Food”
4 of 5 bubbles Reviewed July 31, 2012

Had lunch out on the patio was great view of the river! Had the fish and chips, the best! Service was OK, they were very busy. The food and the view made up for it.

  • Visited September 2011
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank sunsun1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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