We recently stayed at Cape Hillsborough Nature Resort. Unless you have your own camper or caravan DO NOT stay here. The cabins are atrocious and we were slugged $165 a night. Hardly bigger than a shipping container, the beds were so uncomfortable no one got any sleep. You can feel the springs and wire through the mattress, there is mould throughout the dingy ensuite, graffiti imprinted throughout the entire foam roof, cracked and filthy tiles on the floor, filthy windows and screens. The shower was pretty much a pipe sticking out the alcove that cut in and out of hot water continuously.
There were intimidating signs all over the cabin indicating that if dishes weren't done and rubbish removed a $70 cleaning fee would be charged. There was also a sign about the resort only being liable (if proven) for $250 of stolen valuables, with several examples of property theft, which left you feeling your belongings weren't safe to be left. Only the sliding screen door could be locked, the glass door and windows all unsecured.
On booking, was told a beach front cabin was all they had available and on arrival found all beachfront cabins were obscured by thick scrub and had no water view at all. The cabin and camping area of the park was unkempt and facilities poorly maintained.
I feel we were fully taken advantage of as Cape Hillsborough is a national park which can be visited for free and really has nothing to do with the "Nature Resort". You can come as a day visitor and have access to all the walks and beaches and kangaroos on the beach, and also a BBQ area, playground and toilet facilities all without entering the glorified campgroup.
For $165 a night, had we known better, we would have stayed at Seaforth in a cabin for $79 as we found when leaving the area, or even Mackay and come up for a day visit.
Not long after arrival we found the couple that ran the business both arrogant and unaccommodating in the fact they would not allow us to leave with a refund as we were very disappointed in what we had received for our money.
- Official Description (provided by the hotel):
- A haven nestled in the forest, and surrounded by the beautiful Cape Hillsborough National Park - the ultimate destination to seek respite from the pace of every day living. Awaiting you is private comfortable accommodation and beach front sites in an environment of natural beauty. ... more less
- Also Known As:
- Cape Hillsborough Nature Hotel