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“Nice place in a pinch”

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Country Inn & Suites By Carlson, Shoreview
Ranked #1 of 3 Hotels in Shoreview
Certificate of Excellence
Level 6 Contributor
84 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Nice place in a pinch”
Reviewed September 11, 2013 via mobile

Friendly, helpful staff. Generous, clean and comfortable, nicely furnished room. Very contemporary mattress and bedding. Even a nice TV. Fair price. Offensive lighting, blindingly harsh low-budget type CFLs in all lamps is glaring on the eyes and soul when entering a room at night. Please swap for warmer lamps and this place could be 5 star.

Stayed September 2013
Helpful?
1 Thank Mas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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300 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Stonewall, Manitoba
Level 3 Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed September 9, 2013

We have stayed here on our last 3 visits and this was by far the best. The staff are so friendly and pleasant. We would return again. The water slide has restricted hours that should be addressed. The breakfast is a great start for the day.

Room Tip: Restaurants are a short drive away and the water slide hours vary.
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JBT2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mankato, Minnesota
Level 3 Contributor
11 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 28, 2013

Over the past five years, my wife, son, and I have stayed at this hotel on fifteen to twenty different occasions, often for days at a time. The hotel is located right off of a major interstate highway, and it is easy to get from the hotel to virtually any place in the Twin Cities area. With one or two minor exceptions, the employees at this hotel have all been extremely pleasant and helpful. The business seems to have an amazing rate of employee loyalty, as we have seen the same smiling faces every trip over the past five years. To us, this means that hotel management is good to their employees, which is a refreshing change from the norm in the hotel industry. Rooms are spacious, comfortable, and homey. The carpet and chairs in some of the rooms are beginning to show some wear, but the hotel keeps the rooms clean, and they seem to be replacing some of the frayed furniture. Beds are very comfortable, and we were pleased to notice at our most recent stay that the hotel has added many more channels to their television selection, which had previously been very skimpy. The pool is fun, if a bit small, and children especially enjoy the large water slide and wading pool. Swimming at the hotel is always a highlight of any trip, for our son. There is a small, well-stocked convenience store where beverages, snacks, and microwaveable meals may be purchased. A delicious Chinese restaurant, a sub sandwich shop, and a gas/convenience store are just steps away from the hotel. At times, this hotel can be overrun by young hockey or baseball teams, staying here for a tournament. Truthfully, the parents are usually louder and rowdier than the children, fuelled by dozens of cases of beer. Overall, the hotel staff does a good job of making sure that noise is kept to a minimum at night. As long as the hotel continues to provide clean, relaxing, fun accommodations, we will continue to be loyal customers.

Room Tip: The two-room suites are quieter and much larger than the one-room suites, and well worth the extra c...
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank John A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Batavia, Illinois
1 review
Reviewed August 14, 2013

Consistent with other Country Inn experiences I have had which involve pleasant public areas, a clean comfortable room, good breakfast and friendly service. The location was a bit challenging to find event with GPS - but I needed that to get around at all in the Minneapolis-ST. Paul area.

Stayed August 2013, traveled with family
Helpful?
Thank Becky R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winchester, Virginia
Level 4 Contributor
42 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed August 8, 2013

I recently stayed at this hotel we had a dispute over the rate. The question came up whether I should pay a negotiated corporate rate or the rack rate off of the Internet. I’d like to be clear that my problem is with the way the situation was handled not which rate was due. Initially I called and spoke to a woman who identified herself as the manager, explained the situation, and she responded that the corporate rate would be charged and I would receive a reimbursement on my credit account. She explained this might take one or two days. After week I called back to say that my account had not been credited. Unfortunately the manager has not returned several messages. And that is quite upsetting. I travel frequently, to this city and others. I will avoid this hotel in the entire Carlson chain as much as possible.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank flyfisher603
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
Level 4 Contributor
28 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed August 7, 2013

Nothing too extravagant and a little steep $$ wise for what you get...but you're in the metro area and nothing is cheap. Hotel was clean and our room was very large (2 room suite). Beds were super comfortable but the "clicking" and "banging" noises on the pips kept me up most of the night. As I laid in bed awake listening to the pipe noise in the ceiling I was trying to figure out if it happened when the A/C turned on or if it was because of people using water....NEver did figure it out. We did call the front desk, which took a couple times for someone to answer, to ask for a fan to drown out the noise but they did not have one to use.

The Breakfast in the morning would have been better if they refilled the missing items....Breakfast goes until 10:30 on the weekends and they were already cleaning up when we got there at 9:50...Limited food items at that time and nothing was being replenished like french toast, muffins and coffee creamer...

The one plus thing was the waterslide and the lady that was supervising on Saturday night. I've stayed at plenty of hotels where kids run wild and no parents are supervising in the pool area but this lady was takin anything from anyone:) She sent plenty of kids back to their rooms until parents came along to supervise. Also kicked kids out at 10pm for adult ONLY swim until midnight. kudos to her!!

If it wasn't for the annoying pipe noise all night in room 318 and the crappy breakfast it would have been a great stay!

Room Tip: Room 318 has a clicking and "ting'ing" pipe noise in the ceiling. All. Night. Long
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gavemmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago IL
Level 4 Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed July 30, 2013

My daughter's softball team stayed at the Country Inn & Suites this past week-end for a softball tournament. Good location-was able to walk to the fields from the hotel. Staff was nice....Randi cleaned our room and was very helpful with extra towels and left us nice notes. The suite we had was nice...very comfortable beds, clean and room temperature controls good.The girls enjoyed the pool area.....although I tried to avoid it. It seemed like the entire hotel was full of softball girls and the staff did well dealing with a bunch of 16 yr. olds. If you were a business traveler you might want to make sure it's not all softball girls when you would be visiting.
Breakfast was fine...would like to see more of the cut fruit as others had posted. Overall, we had a good stay and would recommend this hotel. Within walking distance to a Quiznos, liquor store and Chinese restaurant which we enjoyed. Good location to freeways as well.

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank missmollyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Shoreview

Property: Country Inn & Suites By Carlson, Shoreview
Address: 5995 Rice Creek Pkwy, Shoreview, MN 55126-5021
Phone Number:
Location: United States > Minnesota > Shoreview
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Shoreview
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Shoreview 2.5*
Number of rooms: 83
Official Description (provided by the hotel):
PLEASE NOTICE: IN ORDER TO PROVIDE THE HIGHEST LEVEL OF SERVICE POSSIBLE, THE HOTEL IS UNDERGOING RENOVATIONS. WE APPRECIATE YOUR UNDERSTANDING WHILE MAKING THE HOTEL FRESH AND UP TO DATE. ALL WORK DONE IS PERFORMED DURING BUSINESS HOURS MONDAY – FRIDAY AND WITH NONE ON WEEKENDS AND MINIMAL DISRUPTION. Situated in Shoreview, this hotel is within 12 mi (20 km) of National Sports Center, National American University - Roseville, and University of Minnesota-St. Paul. Bunker Beach Water Park and Minnesota State Fairgrounds are also within 12 mi (20 km). Hotel Features This smoke-free hotel features an indoor pool, a 24-hour fitness center, water slide, and a spa tub. Free breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in the lobby, and conference rooms. Room Amenities All 83 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and cable TV. Guests will also find coffee makers, irons and ironing boards, free newspapers, and free local calls. ... more   less 
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