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“Best service I've ever received from a hotel”

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Hilton Garden Inn Minneapolis St. Paul-Shoreview
Ranked #3 of 3 Hotels in Shoreview
Certificate of Excellence
Reviewed August 10, 2009

It is certainly not one of the best hotels I've ever stayed. It is nothing but an average business hotel. What made the difference was the amazingly friendly service I received from the staff. Attentive but not annoying service was simply spotless. If you are looking for a 'business' hotel in this area with friendly service, look no further

  • Stayed: August 2009, traveled on business
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1  Thank Pradeep M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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314 - 320 of 324 reviews

Reviewed August 7, 2009

We stayed a week at this hotel. The service received from the staff on reception and at breakfast was outstanding. The staff were friendly and welcoming, particularly welcome after we arrived late and jetlagged from the UK. Particular mentions must go to Evelyn and Joanne who were wonderful.

  • Stayed: July 2009, traveled as a couple
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Thank JimmyShand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 26, 2007

I have stayed at this hotel twice this year, the first time back in February and then again this past week, The location is fine for business travelers as it's only about 15 miles from MSP airport. Next door to the hotel is a Red Robyn restaurant, and also Green Mill restaurant is located next door in the Hampton Inn. Both are in walking distance of the hotel. Green Mill resturant has good Italian food and Red Robyn is a chain with burgers, chilie, salads, etc. We ate at both places and food was good.

Hotel was clean and had a nice sitting are in the lobby with fireplace & TV. They also have a resturant onsite and breakfast buffet is $8.95 a person. They will cook any omlette and also had other hot items like bacon, eggs, hash browns, sausage. Also included was cold cereals, fruit, yogurts & a waffle maker to make your own waffles.

Room was clean, so no problems there and would stay there again when in the area. Since the Hampton Inn is in the same parking lot, I would also consider stay there if the garden Inn was full.

  • Stayed: August 2007, traveled on business
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Thank CaribbeanSoul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 18, 2007

The Hilton Garden Inn in Shoreview Minnnesota is a small, comfortable hotel located along the main ring highway 694 surrounding Minneapolis / St. Paul. It is NW of the city, about a fifteen minute drive from the city and a half-hour drive from the airport, convenient to corporate campuses nearby including Medtronic. The hotel is located in a quiet residential area adjacent to the highway, with easy access but little street noise. ***

The lobby is open and spacious and doubles as the eating area for the morning buffet: you'll find that this is a mid-range hotel geared to the business traveler but also accommodating for families. Check-in and -out is handled professionally, and they offer free water and cookies. A morning paper (USA Today) is provided, and there is a small mini-grocery off the lobby. There is a small pool, but no other amenities. ***

Rooms are comfortable and quiet, and Internet access (wireless and wired) is included. There is a TV with a vast range of channels and pay-movies, microwave, fridge (not very cold), in-room coffee, but no mini-bar. The king bed is firm with a nice comforter; air conditioning strains a bit to keep up with the summer heat and humidity. The bathroom has a hand shower and tub, good hot water, and moderate pressure. ***

Breakffast is served buffet-style in the lobby starting early, and is pretty crowded with people getting a jump on business meetings. There are no other restaurant facilities on premisis, but two restaurants within easy walking distance outside the hotel. Both are chain restaurants serving sit-down family-style fare at reasonable prices. Both also have lounges open late where you can relax, but they stop serving food around 9:30, so you will be limited to bar snacks and beer if you arrive late at the hotel needing a meal. If you have a car, there is a strip of fast-food restaurants, a huge Target with a grocery store, and other chain stores just across the highway and extending away from the hotel.***

The hotel is pretty institutional, with little to distinguish it from other mid-range hotels offering overnight stops for business and family travelers passing through the area. It is not a luxury or resort property in any sense, but gets the job done well if you are visiting in the area and want a comfortable, clean, quiet place to stay.

  • Stayed: June 2007, traveled on business
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Thank DaveH-ExPat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 13, 2017
Google Translation

  • Stayed: October 2017, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank peterhQ9272IU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 6, 2016
Google Translation

  • Stayed: August 2016, traveled solo
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Review collected in partnership with Hilton Garden Inn
Thank Sok T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonShoreview, General Manager at Hilton Garden Inn Minneapolis St. Paul-Shoreview, responded to this reviewResponded August 15, 2016

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Reviewed April 22, 2016
Google Translation

  • Stayed: April 2016, traveled on business
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Thank freshjuice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonShoreview, General Manager at Hilton Garden Inn Minneapolis St. Paul-Shoreview, responded to this reviewResponded April 25, 2016

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Additional Information about Hilton Garden Inn Minneapolis St. Paul-Shoreview

Address: 1050 Gramsie Rd, Shoreview, MN 55126-2949
Phone Number:
Location: United States > Minnesota > Shoreview
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Shoreview
Price Range: $93 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Minneapolis St. Paul-Shoreview 3*
Number of rooms: 100
Official Description (provided by the hotel):
Plan your next stay at the Hilton Garden Inn Minneapolis St. Paul-Shoreview just 25 minutes from Minneapolis-St. Paul Int'l Airport. Our hotel is north of the Twin Cities and close to area attractions: Mall of America, Como Park Zoo, The Metrodome/Target Center, Minnesota State Fairgrounds and the National Sports Center. Guest rooms include free internet and the Garden Sleep System. Relax in our pool or whirlpool or use our fitness facility. ... more   less 
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Also Known As:
Hilton Garden Inn Shoreview Hotel Shoreview
Hilton Shoreview

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