They allow smoking on the 4th floor, starting at room 423, and you can smell it in the 4th floor hallways and near the elevator shaft on all the floors. Even so, that is where you want to stay because there is not enough sound proofing between the floors.
Two days in a row we left their card on the beds asking that our linens. We did not realize until the second day they were not but we were gone all day and got back too late to complain. I mentioned this and another problem to the manager the night before we left and she comped us one night.
The rooms need updating. Tiles in the bathroom were cracked and so was the sink. Carpeting was frayed. The fridge in our first room ran constantly. Doors and trim in the room needed to be cleaned. The stairwells needed to be vacuumed. For the most part, very nice, helpful staff.
- Official Description (provided by the hotel):
- Plan your next stay at the Hilton Garden Inn Minneapolis St. Paul-Shoreview just 25 minutes from Minneapolis-St. Paul Int'l Airport. Our hotel is north of the Twin Cities and close to area attractions: Mall of America, Como Park Zoo, The Metrodome/Target Center, Minnesota State Fairgrounds and the National Sports Center. Guest rooms include free internet and the Garden Sleep System. Relax in our pool or whirlpool or use our fitness facility. ... more less
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- Also Known As:
- Hilton Garden Inn Shoreview Hotel Shoreview
- Hilton Shoreview