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“very pleasant experience”

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Hilton Garden Inn Minneapolis St. Paul-Shoreview
Ranked #3 of 3 Hotels in Shoreview
Certificate of Excellence
Alphen aan den Rijn, The Netherlands
Level Contributor
212 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
“very pleasant experience”
Reviewed August 18, 2011

We stayed in this hotel for 8 days and every day was a pleasure. High value for money, very pleasant and friendly staff, great breakfast... a pity they have to use the breakfast room as restaurant (food was good) i.e. virtually no privacy and there is no bar.
Rooms were also good and clean.

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank mountainst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonShoreview, General Manager at Hilton Garden Inn Minneapolis St. Paul-Shoreview, responded to this review, August 23, 2011
Thank you for being our guest, we love having you here. Thank you for your review, your comments are greatly appreciated...We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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301 reviews from our community

Traveler rating
    165
    87
    35
    11
    3
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87
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Kearney, NE
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed July 31, 2011

My wife, I, and my daughter's family stayed in the Minneapolis area for the weekend to start our vacation and needed a hotel that was close to the in-laws in Coon Rapids as well as the the twin city metro area. We chose the Hilton Garden Inn in Shoreview because of our Hilton Honors membership, plus we have always had good luck with HGI. This is a very clean and well managed facility. The breakfast was exceptional and Sunday's hostess Shiela was very outgoing, friendly and attentive to every detail. The rooms were typical HGI but the beds were the best we slept on our entire week of vacation. Kudos to the Shoreview HGI staff and managment. When in the Twin cities again, we will definitely stay here.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank RtripKearney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NC
Level Contributor
57 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed July 28, 2011

The hotel was nice - clean and your typical Hilton Garden Inn room. Breakfast was ok - not a great selection but your basic oatmeal, yogurt, eggs to order, etc. The hotel could use some renovating. The door to my room was very hard to open (seemed to drag on the floor) and the closet and bathroom doors wouldn't stay open on their own. The hair dryer was also old and didn't work that well. Also it was a little noisy between the AC unit, water through the pipes, and hearing people walk on the room above. Overall the staff was nice and the room was comfortable but could use some improvement.

Room Tip: Request a room on the top floor if you're a light sleeper so you won't hear the people above...
See more room tips
  • Stayed July 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank jolena28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michigan
Level Contributor
87 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed July 21, 2011

This is a good hotel for business travelers. The rooms are your basic hotel room as is all HGI. Staff are pretty good. One colleague commented that the hallways were dark and dingy. I didn't really feel that way (especially after staying at the Hampton next door - now that's dark and dingy). The lobby is very light with an atrium effect.

  • Stayed July 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Business_Traveler_MI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cloquet Minnesota
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed September 5, 2010

We booked our stay via hotwire.com It's a wonderful place to stay. It's a very modern, clean placed to stay with beautifull landscapped lawns outside. The room was perfect and the staff friendly and helpful.

The only negative comment we have is that the walls don't seem to be very soundproof. We could very clearly hear the TV next door and everytime someone either above us or next to us drew water, there was a very loud rushing water sound in our room. The people in the room above us for some reason felt the need to walk around at 3:00 am and of course followed that up with a shower....which kept us awake for about an hour or so.

Bring ear plugs and you'll really enjoy this place. It's a first class place !

  • Stayed September 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jasper1372
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Paul, Minnesota
Level Contributor
50 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed July 22, 2010

I was at the Hilton Garden Inn, Shoreview Minnesota and was greeted by the front desk staff before I got through the front door! They welcomed me with sincere enthusiasm and proceeded to check me in very swiftly. What I noticed at this hotel that was different was they paid attention to me and kept eye contact the entire time! They were over generous by getting directions for me on the internet and making sure I knew where I was headed for appointments. When my rental car had not arrived, a staff member actually drove me to my destination at no charge! The service never stopped. I forgot my toothbrush and they gave me toothpaste and toothbrush at no charge. My room was spectacular. Spotless and so comfortably decorated. I truly enjoyed my complimentary internet and my large bathroom. Breakfast was superb! For $10 there were over 30 items on the buffet and an omelet station that also included bacon, sausage, and hash browns. I could barely eat 1/10 of my meal and had I been at a chain restaurant for breakfast that amount of food would have cost over $20.00. During my stay everyone greeted me with big smiles in the morning and when I returned in the evening. I thoroughly enjoyed eating outside in the evening on the outdoor patio near the garden where they actually grow their own herbs, tomatos and other vegetables that they used in preparing my meals. WOW.....5 stars all the way. It felt like my home away from home.I even got to view a beautiful wedding that was held on another flower strewn patio!

  • Stayed July 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sheilaannestuart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minnesota
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 18, 2010

We stayed here for a wedding and it was overall a great experience. The staff was very helpful. The rooms are fairly spacious and the beds and bathrooms are wonderful. We went walking around the area and there was a nice path. There's also a mini fridge and microwave provided so that was a nice feature to have. The breakfast had a great variety, but was a bit pricey ($10?). We throughly enjoyed our stay here and if we were ever in the area again it would be on the top of our list.

  • Stayed May 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank skier_1624
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Minneapolis St. Paul-Shoreview

Property: Hilton Garden Inn Minneapolis St. Paul-Shoreview
Address: 1050 Gramsie Rd, Shoreview, MN 55126-2949
Phone Number:
Location: United States > Minnesota > Shoreview
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Shoreview
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Minneapolis St. Paul-Shoreview 3*
Number of rooms: 100
Official Description (provided by the hotel):
Plan your next stay at the Hilton Garden Inn Minneapolis St. Paul-Shoreview just 25 minutes from Minneapolis-St. Paul Int'l Airport. Our hotel is north of the Twin Cities and close to area attractions: Mall of America, Como Park Zoo, The Metrodome/Target Center, Minnesota State Fairgrounds and the National Sports Center. Guest rooms include free internet and the Garden Sleep System. Relax in our pool or whirlpool or use our fitness facility. ... more   less 
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Also Known As:
Hilton Garden Inn Shoreview Hotel Shoreview
Hilton Shoreview

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