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“Nice stay and convienent to Valley Fair”

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Best Western Shakopee Inn
Ranked #2 of 12 Hotels in Shakopee
Certificate of Excellence
Reviewed September 4, 2012

Stayed 2 nights here over Labour Day. Arrival was smooth, the evening/morning staff was very friendly and accomodating. Rooms were spacious and clean. Bought Valley Fair tickets $32 from the front desk. Breakfast was the typical Hotel lobby hot breakfast. What was neat was that the hotel had a bunch of 90's arcade games for free use, so the kids and parents enjoyed going old school

  • Stayed: August 2012, traveled with family
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Thank DaveH36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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396 - 402 of 466 reviews

Reviewed September 3, 2012

We booked rooms here for our daughters wedding at the nearby MN Renaissance Festival. The manager, Nick, was very helpful from the start of blocking rooms for us. Everything went great from our arrival. The hotel shuttle was wonderful to have because it brought us right to the gate of the festival (if you drive yourself, you may have to walk a mile to the gate!) The shuttle driver was very nice, he got us the in plenty of time for the wedding day. While at the festival, the hotel called to inform us to watch for a different shuttle van because they needed another to accomidate all their guests and it was entirerly for us! Even the dog got to ride on the shuttle! The front desk also gave the bride & groom a bottle of wine,very nice! The hot breakfast was very good and the people attending it were very prompt to refill bowls when needed. They also asked how you are and what you a doing today. The rooms were very clean and beds very comfortable,nice linens,too. Check-out went smooth and hassle-free. It is an older hotel but it met our needs very well.

  • Stayed: September 2012, traveled with family
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Thank minnesotatraveler57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 2, 2012

We picked this hotel because of its' proximity to Valleyfair. We stayed for 3 nights in August 2012. First, the good: The location is good, only 5 minutes from Valleyfair and 5 minutes from downtown Shakopee. It is in a very quiet family-friendly neighbourhood. The staff was very friendly and accommodating with any concerns or requests. The beds were comfortable, the price was good and it was generally quiet. However, the hotel had a musty odor throughout, and it was especially strong in our room. We had to leave the windows open and the bathroom fan going whenever we were in the room. Perhaps it was because of the hot, humid weather but it was definitely bothersome. The pool area was basic (no slides or anything like that), and it had a hot tub as well. The breakfast was ok, we would've like to see more fruit selection available. You can get $11 off Valleyfair admission and a coupon 2 for 1 drink specials at Turtle's bar and grill downtown if you ask at the front desk. All in all, not a bad place to stay for what we paid.

  • Stayed: August 2012, traveled with family
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Thank Jp W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWShakopee, Director of Sales at Best Western Shakopee Inn, responded to this reviewResponded September 3, 2012

Dear Guest,

We would like to first of all thank you for your stay and your kind words.

Our apologies as well for the problems with your room. I hope that you have been able to speak to someone at the front desk about this problem and we may have been able to offer a solution.

Regarding the pool, I hope that you were able to enjoy your time in our Saline pool and hot tub. We do not have a slide, as we are not a waterpark set-up. Our guests do enjoy our pool area very much, however.

Thank you again for your stay. We hope to have you stay with us again soon.

Respectfully,

Nick Galgan
Director of Sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 27, 2012

We ended up at this motel because our first choices were full. Nice surprise! Everyone was very friendly and helpful, easy check in, very clean room, nice beds.

The breakfast was very good (especially the waffles) but this also was the main problem with this hotel. The lobby/breakfast/game room area are all sort of combined and the space is not big enough to hold the number of guests that want to eat. There weren't enough tables for people to sit (they don't allow the taking of food back to the room which could have solved the problem) and they kept running out of food. Even though one person was very attentive to the area he wasn't able to keep up with the crowd. Advice - eat very early!

One other thing - no overhead lights in our room which made it a little dark.

Overall - very good - thank you for a nice stay!

  • Stayed: August 2012, traveled with family
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Thank J D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWShakopee, Director of Sales at Best Western Shakopee Inn, responded to this reviewResponded September 3, 2012

Dear Guest,

First of all, we would like to thank you for your stay.

We would like to apologize for the difficulty you had at breakfast with finding seating. We do offer additional seating in our pool area as well. I'm sorry if were not able to communicate this to your group. It has been an ongoing process to organize the breakfast area to make it more compatible with the arcade area and we appreciate your input.

Our apologies for the lighting in the room as well. We will certainly look into this and what can be done.

We hope to see you again on your next visit to our area.

Sincerely,

Nick Galgan
Director of Sales

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Reviewed August 26, 2012

Staff seemed stressed and were constantly fixing billing mistakes for clients whenever I went to the front desk. They wouldn't give us extra bedding for the couch and the cot we rented ($10 another charge I had been told we wouldn't pay for) they were both very uncomfortable. This was a suite room with a jacuzzi tub and king bed. You would think they would care a little more. They over charged us for the room (as per the quote I got on the phone when I booked it). They did change it to the price I was quoted after I complained. On a positive note they had free old arcade and pinball machines all over the place which were cute. The pool was nice to. The free hot breakfast was really crowded and I had to tell front desk they were out of batter and orange juice. This was a Friday/Saturday booking. Bottom line: over priced. Will book elsewhere next time I'm back for the Minnesota Renaissance Festival.

  • Stayed: August 2012, traveled with family
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Thank bluedomo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWShakopee, Director of Sales at Best Western Shakopee Inn, responded to this reviewResponded September 3, 2012

Dear guest,

We would like to first of all thank you for having stayed with us. We really do appreciate your business.

Regarding the troubles that you did have with your room, please contact us so that we can make it right for you. We do hope to have your family stay with us again.

Thank you again for your business.

Respectfully,

Nick Galgan
Director of Sales

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Reviewed August 22, 2012

We stayed here two nights and were very happy with everything. The free arcade games were fun for the kids and even the adults. (I would have to agree with another review though some of the games are in need of minor repairs) The rooms were clean and very comfortable. The breakfast was great; one of the best hotel breakfasts we have ever had. The staff was very accomadating. We will definetely be staying here again.

  • Stayed: June 2012, traveled with family
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Thank nathan b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWShakopee, Director of Sales at Best Western Shakopee Inn, responded to this reviewResponded September 3, 2012

Dear guest,

Thank you for your stay and your kind words. We look forward to having you stay with us again in the future.

Sincerely,

Nick Galgan
Director of Sales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 20, 2012

Very nice place. I would stay here again. Room was clean, everything worked as it should. They even included single size toothpaste in the bathroom. Free arcade games are a nice touch. Breakfast was good. The staff was Very friendly and accommodating.

Room Tip: We had a jacuzzi suite and it was very nice.
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  • Stayed: August 2012, traveled as a couple
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Thank ArtVandelay333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWShakopee, Director of Sales at Best Western Shakopee Inn, responded to this reviewResponded September 3, 2012

Dear guest,

Thank you for the terrific review. We are glad you had a great stay in the Jacuzzi suite and we look forward to having you back with us again soon.

Sincerely,

Nick Galgan
Director of Sales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Shakopee Inn

Address: 511 Marschall Rd, Shakopee, MN 55379-2612
Phone Number:
Location: United States > Minnesota > Shakopee
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 12 Hotels in Shakopee
Price Range: $72 - $384 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Shakopee Inn 2.5*
Number of rooms: 65
Official Description (provided by the hotel):
Close to all of the Twin Cities attractions, the Best Western Shakopee Inn Minneapolis is waiting for you! With its recent renovation and certification as Minnesota's First Energy Star hotel, you can expect the best as soon as you walk in(including freshly baked cookies).Start your day right with a jog in the fitness center (with weights) and the new Hot Breakfast with eggs, sausages, Cheese-Garlic biscuits/ gravy, hash browns, Belgium waffles and much more!Then relax with our at-home atmosphere which includes a heated indoor pool and hot tub,micro/fridge, HD_TV, new beds with triple sheeting, duvet in every room and luxurious Jacuzzi suites. The hotel boasts Free Arcade games (no quarters required),Screaming fast Fiber Optic WIFI,including several free computer kiosks in the lobby for all your email and web surfing needs. Whether you are here for business or leisure, the Best Western Shakopee Inn Minneapolis welcomes you! ... more   less 
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Also Known As:
Best Western Plus Shakopee Hotel Shakopee
Holiday Inn Shakopee
Shakopee Holiday Inn

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