Staff seemed stressed and were constantly fixing billing mistakes for clients whenever I went to the front desk. They wouldn't give us extra bedding for the couch and the cot we rented ($10 another charge I had been told we wouldn't pay for) they were both very uncomfortable. This was a suite room with a jacuzzi tub and king bed. You would think they would care a little more. They over charged us for the room (as per the quote I got on the phone when I booked it). They did change it to the price I was quoted after I complained. On a positive note they had free old arcade and pinball machines all over the place which were cute. The pool was nice to. The free hot breakfast was really crowded and I had to tell front desk they were out of batter and orange juice. This was a Friday/Saturday booking. Bottom line: over priced. Will book elsewhere next time I'm back for the Minnesota Renaissance Festival.
- Official Description (provided by the hotel):
- Close to all of the Twin Cities attractions, the Best Western Shakopee Inn Minneapolis is waiting for you! With its recent renovation and certification as Minnesota's First Energy Star hotel, you can expect the best as soon as you walk in(including freshly baked cookies).Start your day right with a jog in the fitness center (with weights) and the new Hot Breakfast with eggs, sausages, Cheese-Garlic biscuits/ gravy, hash browns, Belgium waffles and much more!Then relax with our at-home atmosphere which includes a heated indoor pool and hot tub,micro/fridge, HD_TV, new beds with triple sheeting, duvet in every room and luxurious Jacuzzi suites. The hotel boasts Free Arcade games (no quarters required),Screaming fast Fiber Optic WIFI,including several free computer kiosks in the lobby for all your email and web surfing needs. Whether you are here for business or leisure, the Best Western Shakopee Inn Minneapolis welcomes you! ... more less
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- Also Known As:
- Best Western Plus Shakopee Hotel Shakopee
- Holiday Inn Shakopee
- Shakopee Holiday Inn