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“Minneapolis Trip”

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AmericInn Lodge & Suites Shakopee - Canterbury Park
Ranked #3 of 12 Hotels in Shakopee
Reviewed January 9, 2014

We specifically reserved a fireplace suite. It was -20 below that night with windchills and the fireplace was not working. We reported it and we were told they did not know why it was not working. No one at anytime tried to fix the problem or reimburse us.

  • Stayed: January 2014, traveled as a couple
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Review collected in partnership with AmericInn Hotels and Suites
Thank Julie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pamela K, Manager at AmericInn Lodge & Suites Shakopee - Canterbury Park, responded to this reviewResponded March 15, 2014

Dear Julie L.,

Thank you for taking the time to let us know how we are doing. It has been a very cold winter and I apologize that our fireplace was not operable. I can assure you this has been fixed. Thank you again for your comments and we look forward to your next stay with us.

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270 - 276 of 329 reviews

Reviewed January 2, 2014

The pool with the waterslide was the main attraction for staying and bringing my 2 grand daughters. they has a blast. The room was big comfortable and very clean. Friendly staff good breakfast. Would stay here again.

  • Stayed: January 2014, traveled with family
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Review collected in partnership with AmericInn Hotels and Suites
Thank NailGodess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pamela K, Manager at AmericInn Lodge & Suites Shakopee - Canterbury Park, responded to this reviewResponded March 15, 2014

Dear NailGodess,

Thank you for taking the time to let us know how we are doing. Our Splash Bay Adventure Park is a huge attraction for children. We pride ourselves on making our guests feel comfortable and at home. We are glad you had a wonderful stay and we look forward to your next stay with us.

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Reviewed January 1, 2014

We live close by, but like to have a quite room with a hot tub and fire place to simply relax. This location is close to restraunts we enjoy, race track and casino. We could easily go home for the night but enjoy the little get away.

  • Stayed: December 2013, traveled as a couple
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Review collected in partnership with AmericInn Hotels and Suites
Thank Debra F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pamela K, Manager at AmericInn Lodge & Suites Shakopee - Canterbury Park, responded to this reviewResponded March 15, 2014

Dear Debra F.,

Thank you for taking the time to tell us how we are doing. We always enjoy having our fellow Shakopeeians (Or Plymouthians) stay with us! Thank you for your comments and we look forward to having you as our guest in the future.

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Reviewed December 10, 2013

I chose this hotel because of it's amenities; specifically that it had a king size room with Jacuzzi and fireplace. The room met all my expectations! This is a very large room with everything: microwave, refrigerator, a sink in the bathroom and one outside of it. We really appreciated the generosity of towels, the clean smells throughout the hotel and the excellent house-keeping service they provided. Staff was prompt, courteous and smiling when we had a request.
We had a wonderful two night, anniversary stay. Wouldn't hesitate to recommend this hotel to anyone. Thanks for the wonderful memory!

  • Stayed: December 2013, traveled as a couple
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Review collected in partnership with AmericInn Hotels and Suites
Thank Floridaborn54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pamela K, Manager at AmericInn Lodge & Suites Shakopee - Canterbury Park, responded to this reviewResponded March 15, 2014

Dear Curtis M.,

Thanks for taking the time to let us know how we are doing. Our King Suites are vary spacious and have many amenities, I am glad you enjoyed it. On behalf of my entire team here at the AmericInn of Shakopee we want to thank you for your review and we look forward to having you as our guest again soon!

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Reviewed November 30, 2013

Among many things we had to make this experience awful, and we will never come back, here are the "highlights". Poop in the pool, and the pool wasn't shut down yet. The price online advertised is not what we got, and even showing the ad price, they still did not honor it. Told us there were no extra blankets, all were used up. The free breakfast was stale and sub par even for free breakfast standards. The staff were completely unhelpful, in fact downright rude. Thank you AmericInn for making an eleven year olds party quite literally a "crappy experience"

  • Stayed: November 2013
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1  Thank cheshirefairy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pamela K, Manager at AmericInn Lodge & Suites Shakopee - Canterbury Park, responded to this reviewResponded March 15, 2014

Dear Cheshirefairy,

Thank you for taking the time to let us know how we are doing. I am very sorry that you did not enjoy your stay with us. We are under new ownership and management as of December 2013. We are completely renovating the entire hotel and I hope you will come and see our newly renovated property when you’re in town again.

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Reviewed November 9, 2013

I will say that the bed was comfortable but that's the only positive I can provide. The staff was not courteous, the pool slide closed at 10:00 PM on a weekend evening, and there were bathroom issues.

  • Stayed: November 2013, traveled with family
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Review collected in partnership with AmericInn Hotels and Suites
Thank Karen F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaryLTP, General Manager at AmericInn Lodge & Suites Shakopee - Canterbury Park, responded to this reviewResponded November 20, 2013

Dear Guest ~

Our apologies for not exceeding your expectations during this stay. Your satisfaction is important to us, and our goal is to provide the best experience for all of our guests - which is why we do offer "adult-only" swimming times in our pool area from 10:00pm until 12midnight.

And while it is sometimes difficult for the children to understand the reasons why the hotel policies and rules are defined, we do realize the frustration can build and be expressed in negative ways - our Staff on duty take great pride in providing good, relaxing comfort and atmosphere for all of our guests each and every day.

Thank you for taking the time to share your comments.
Sincerely,
Mary

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Reviewed October 30, 2013

I love the bedding: white! With just a small fabric, not the regular huge comforter that rarely gets washed and you have to remove. The beds are soft, and the bedding is clean. Clean room, quiet, and a good price - beats the price of the Casino hotel located nearby. Great pool - slides for the children, and a hot breakfast - will stay here every time we go to the Twin Cities!

  • Stayed: October 2013, traveled with family
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Review collected in partnership with AmericInn Hotels and Suites
Thank Delina W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaryLTP, General Manager at AmericInn Lodge & Suites Shakopee - Canterbury Park, responded to this reviewResponded November 13, 2013

Dear Guest ~

Our entire team joins me to thank you so much for this amazing review on Trip Advisor following your stay with us!

We are pleased you and your family fully enjoyed our accommodations and the Splash Bay Pool facilities...we strive to provide the same fun and relaxation for all of our Guests.

Thank you for taking the time to give us your feedback, and look forward to your next stay with us!

Yours Sincerely,
Mary

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Additional Information about AmericInn Lodge & Suites Shakopee - Canterbury Park

Address: 4100 12th Ave E, Shakopee, MN 55379-1945
Phone Number:
Location: United States > Minnesota > Shakopee
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 12 Hotels in Shakopee
Price Range: $71 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — AmericInn Lodge & Suites Shakopee - Canterbury Park 2.5*
Number of rooms: 66
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Also Known As:
Americinn Lodge And Suites Shakopee _ Canterbury Park
Americinn Lodge & Suites Shakopee _ Canterbury Park Hotel Shakopee
Americinn Hotel Shakopee

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