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AmericInn Lodge & Suites Shakopee - Canterbury Park
Ranked #3 of 12 Hotels in Shakopee
Certificate of Excellence
New York Mills, Minnesota
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Family getaway”
4 of 5 bubbles Reviewed July 11, 2013

Since we live 3 hours away, we stayed at this hotel while visiting Valley Fair. The staff was professional and extremely helpful which we really appreciated. We found the rooms to be very clean and of average size. Unfortunately, the beds were not that comfortable. The kiddie pool only had a slide, which was better than nothing. The breakfast was good and provided us with an adequate start for our busy day. It was very convenient to be so close to Valley Fair (in case we needed a break during the day) and the Culver's next door provided a cool ice cream treat to end our day. We would stay here again when visiting Shakopee.

  • Stayed June 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Carl N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaryLTP, General Manager at AmericInn Lodge & Suites Shakopee - Canterbury Park, responded to this review, August 21, 2013
Our entire team joins me in thanking you for your comments on Trip Advisor following your stay with us! It is great to hear you enjoyed our convenient location for family fun in the Shakopee area, as well as our Staff taking good care of you.
We appreciate your feedback, and will be using this information for future planning and upgrades as well. Thanks again for staying with us, and we look forward to seeing you again the next time you are in our area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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298 reviews from our community

Traveler rating
    153
    67
    30
    28
    20
See reviews for
172
41
9
35
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Des Moines, Iowa
Level Contributor
107 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed July 8, 2013

This hotel sees a lot of traffic being so close to Valley Fair amusement park. The property in general was well kept, but the rooms are very outdated. What I mean by outdated is that the sheets, towels, carpeting are rather worn. The decor in the rooms and furnishings are clean but old. As long as you know that's what you're getting into, then its not so bad. The price is reasonable considering and it is very close to the amusement park, so we stayed despite the reviews that said the very same thing I am saying - clean but worn. Yes, there is a smell to the rooms, the smell of stale cigarette smoke from yesteryear. We read this in the reviews also, but it wasn't unbearable in the room we were in (I am very sensitive to the smell of cigarette smoke). They aren't dirty, but they are threadbare. The staff were pleasant to deal with, and we had no problems.

The pool is fun for kids, but it looks a little grimy. Perhaps what looked to me like grime was just rust stains, but I didn't find it something I wanted to spend a lot of time in. There were a wide variety of hotel guests, and some were allowing their young children in the kiddie pools with regular diapers on - disgusting - that is exactly how illness is spread! Others were allowing their kids to play catch in the hot tub, a small space, and of course their ball was hitting adult patrons who were trying to enjoy the hot tub in the heads and faces. We didn't stay more than half an hour in the pool area. That was a disappointment, but after a long tiring day at the amusement park we slept fine and it wasn't noisy where we were at, the farthest end of the building from the pool area.

Room Tip: Ask for a room away from the pool area.
See more room tips
  • Stayed July 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank B B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaryLTP, General Manager at AmericInn Lodge & Suites Shakopee - Canterbury Park, responded to this review, August 21, 2013
Dear Guest ~

I would like to personally apologize for any unpleasant experience you had with our facilities. and for not exceeding your expectations. We are constantly working to upgrade and refurbish our property, and we'll be using the feedback you gave us to implement future improvements to ensure a better experience for our guests in the future.

Thank so much for taking the time to to post your suggestions and comments on Trip Advisor, and we hope to see you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
4 of 5 bubbles Reviewed July 1, 2013 via mobile

Nice location off of the interstate. Only about twenty to thirty minutes from mall of America. It also has a great pool. This was our third stay at this hotel and have always been happy with it. The continental breakfast was also very good.

  • Stayed May 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Brian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaryLTP, General Manager at AmericInn Lodge & Suites Shakopee - Canterbury Park, responded to this review, August 21, 2013
Thank you so much for your review of our Property! Our Staff takes great pride in providing the kind of service and accommodations to make your family visit enjoyable, and we loved to hear how you enjoyed our Splash Bay Pool facilities. We appreciate your business, and look forward to your next visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kings Park, New York
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed April 8, 2013 via mobile

Our family of 4 stayed here for 3 nights visiting family in the area. We also had 2 other relatives staying in the hotel that were equally disappointed. The rooms need updating. My young children commented that the bathroom was dirty, tub was stained. Bedsheets where not the brightest white, more grayish in areas. The pool area was very busy. It was vacation week but also it seemed like a large children's birthday party was going on in addition to hotel guests. The pool just wasn't big enough to be enjoyable. There where no towels poolside to dry off with. Empty shelves. Garbage in lobby area overflowing. The next morning breakfast wasn't much better. Bread/bagels gone, sausage gone, no yougurt , eggs, milk. Had to complain to front desk about garbage yet again. Our next morning the food area was stocked well and clean. An attendant was present. We were busy with family outings so we didn't use the pool area again. Overall for the money we spent, I wouldn't stay here again.

  • Stayed March 2013
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Frostyh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaryLTP, General Manager at AmericInn Lodge & Suites Shakopee - Canterbury Park, responded to this review, April 23, 2013
Dear Guest ~

Thank you for taking the time to provide your feedback regarding your stay earlier this month.
As part of the new Management Team, I am certainly disappointed that your stay was not all that it could have been.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for you in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience!

Yours Sincerely,
Mary Tourville-Phillips,
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
2 of 5 bubbles Reviewed March 20, 2013

Rented room based on water playland pool water was cold hot tub was about 60 degrees. They dont turn on the waterslide till 5pm so if you want to swim before checkout dont count on the waterslide just the freezing pool!

  • Stayed March 2013
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank amberwahler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaryLTP, General Manager at AmericInn Lodge & Suites Shakopee - Canterbury Park, responded to this review, April 23, 2013
Thank you for having taken the time to post your remarks on TripAdvisor, following your stay last month.

As the new General Manager, your feedback and satisfaction are my top priority - and I would like to personally apologize for any unpleasant experience you had. Your observations have been immediately investigated and resolved.

We are dedicated to ensuring a fun, relaxing stay for all of our Guests, and I would look forward to the opportunity to welcome you back again in the near future!

Yours Sincerely,
Mary Tourville-Phillips
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chippewa Falls
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed February 14, 2013 via mobile

Other than a need for some updated remodeling, the place was great! Very friendly service on every shift! Definetly plan on bringing the kids bext time and hitting up moa plus very close to the casino too :)

  • Stayed February 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jessiemomof4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MN
Level Contributor
39 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed February 6, 2013

We stayed on a Sunday in January, the price was low, and value high. My seven and three year olds loved the big water slide (the three year old could use it with her puddle jumper style life jacket). It was perfect for them, not to high, but certainly high and windy enough to be exciting. The room was clean, updated, comfortable and quiet. Staff were friendly and helpful. I like going to this hotel because it's all so easy--the hotel is right off 169, parking is right by the hotel, the hotel is not terribly big so it's easy to get to the pool, front desk, and breakfast room, there are restaurants and gas stations very near, and the quietness of the place makes it restful.

  • Stayed January 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MNRiverValleyLocal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about AmericInn Lodge & Suites Shakopee - Canterbury Park

Property: AmericInn Lodge & Suites Shakopee - Canterbury Park
Address: 4100 12th Ave E, Shakopee, MN 55379-1945
Location: United States > Minnesota > Shakopee
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 12 Hotels in Shakopee
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — AmericInn Lodge & Suites Shakopee - Canterbury Park 2.5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Americinn Lodge & Suites Shakopee _ Canterbury Park Hotel Shakopee
Americinn Lodge And Suites Shakopee _ Canterbury Park
Americinn Hotel Shakopee

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