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Reviewed July 30, 2016

Date of stay: July 2016
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed July 29, 2016

hotel had an odor when you walked in. Free breakfast was ok... could top up on items more frequently..... rooms could be cleaner...... Front desk person was not very friendly

Date of stay: July 2016
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge
Thank D3854JYmarkm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 23, 2016

No problem with our visit. The room was clean and comfortable. Had received a very good rate for the room through Hotels.com. The staff was courteous and helpful directing me to stores and restaurants in the area. Central location for us during our visit.

Date of stay: June 2016
  • Trip type: Traveled as a couple
    • Value
    • Cleanliness
    • Service
Thank 44statesandcounting
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 19, 2016

Date of stay: July 2016
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed June 30, 2016

We had family in town for a wedding & chose this place strictly for it's cheap price and location (down the road from Huber Park-Wedding venue). Sunday 6/26/16 the bride & myself pulled into the 15min parking spot infront of the lobby to wait for some more bridesmaids & the makeup artist to arrive so we could get ready. The larger woman in charge that day (older, graying brown hair, eyes, glasses, very mouthy) came out and was asking, "Hello Are you waiting for a guest at the hotel to come out?" I said No, that we had a wedding and were waiting for the bridesmaids and makeup artist to arrive so we could get ready for a wedding down the block. We had family staying there." She then asked, "What room" to which I replied 238 not thinking about it. She said Ok and went back inside. Thinking that my 15min pkg space was a problem I backed into another open one. One of the bridesmaids arrived and we decided to go in. As we were headed upstairs, the same woman came out of her office and asked, "Where are you going?" I said, "238." She asked, "Why?" I said, "Didn't we just have this conversation?" And I repeated everything I had told her outside to which she replied rather rudely, "You can't do that here!" "Excuse me, but why? I just told you this outside not even 5 mins ago and you didn't seem to jave an issue. You said nothing. The brides family paid for these rooms and we're not allowed to get ready in them for a wedding just down the way?" "No we don't allow that here," she said. "I've never heard of anything like this I told her to which she cut me off to ask "How long are you staying?" "We're not sleeping here. We are merely getting hair & makeup done and dressing for a wedding. However long it takes to makeup 5 bridesmaids...2-3 hours maybe. We have a photographer meeting us here too." This RUDE, HORRIBLE excuse for a human being told us it would cost us $10 per person per hour we were there!!" UNNACCEPTABLE!!! "What!!?? $10 for what? to line your pocketbook?" -was my reaction. "Absolutely NOT, We're Not paying that! They can get ready at my house. (Which was further from the wedding venue) We went up to grab a few things from the room and say hello to the bride's nephew and walked out past the same woman. I told her how unreasonable she was being that we were not paying her just to get ready. And this is Not even the last interaction with this verbally abusive woman. We left to get everyone situated at a NEW location (My Home which was an additional 20mins away), made last minute phonecalls. etc. After running errands my already pressed for time bride had to run back to the Shakopee Travelodge to pick up her mother and her dress from her brother's room. We walked in & immediately were rudely policed by the same woman, "What room?" The bride said," 231." The abrasive woman asked, "I THOUGHT IT WAS 238!" That set my bride off, "My brother is in that room! Do YOU have a problem with us having multiple guests here? I'm getting my dress and my mother! Do YOU have a problem with that?" She proceeded to stinkeye me as the bride went and gathered her dress and mother and checked on her family. She's lucky I didn't call the police! NEVER EVER HAVE I SEEN THIS TYPE OF "CUSTOMER SERVICE" IN MY LIFE!! She needs to get out of the hospitality business because she sucks & on top of that- MOVING LOCATIONS LAST MINUTE TO SHUT HER UP & CAUSE LESS STRESS FOR THE BRIDAL PARTY MADE THE BRIDAL PARTY A HALF HOUR LATE TO HER OWN WEDDING!!! I WILL BE WRITING FORMAL COMPLAINTS TO CORPORATE TO SEE THAT SHE IS EITHER REPRIMANDED OR FIRED!! WON"T EVEN LET PEOPLE GET READY FOR A WEDDING IN THEIR OWN/OR FAMILY MEMBER'S ROOMS!!

Date of stay: June 2016
  • Trip type: Traveled with family
    • Value
    • Location
    • Service
1  Thank Rebecca F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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