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“Nice Hotel, with average service”

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Hampton Inn Minneapolis/Shakopee
Ranked #1 of 12 Hotels in Shakopee
Certificate of Excellence
Level 3 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Nice Hotel, with average service”
Reviewed July 24, 2013

Didn't receive my complimentary bottles of water for being Hilton Gold (Hilton Garden Inn in Eagan, where we stayed the night before offered immediately upon check in). Not much to their pillows, and bed was extremely uncomfortable. We were just in MSP area for a few days prior to flying to Las Vegas, and our $25 per night rooms at the Circus Circus were much more comfortable than the Hampton Inn.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dvdbarnyard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInnShakopee, General Manager at Hampton Inn Minneapolis/Shakopee, responded to this review, July 26, 2013
Good Morning! I am so sorry to hear that you were not satisfied with your stay. I will make sure to reiterate to our staff the importance of recognizing our HHonors members at check in and through out their stay. If you have any further comments or would like to speak to me, please contact me directly at 952.641.3600. Thank you so much for staying with us and if you find yourself in our area again, I would be more than happy to take care of your reservations personally.

Thank you,

Tarah Munson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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382 reviews from our community

Traveler rating
    256
    86
    35
    4
    1
See reviews for
135
58
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138
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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  • German first
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  • Portuguese first
  • Spanish first
  • Any
English first
Pewaukee, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 14, 2013

This was a nice place to stay if you are in the area. There are plenty of ecent places to eat not to far from the hotel. The hotel is in a quiet area, easy access on oand off the freeway. It felt safe and had friendly staff. I would recommend this place for either personal or business.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
Review collected in partnership with Hampton

Helpful?
2 Thank Nathan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInnShakopee, General Manager at Hampton Inn Minneapolis/Shakopee, responded to this review, July 26, 2013
Good Morning and thank you for the review! We are happy to hear about your experience and look forward to seeing you again!
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Shakopee, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 10, 2013

Very nice, clean hotel! The breakfast was excellent, with waffle makers, hot eggs, bacon, cereal, yogurt, fruit, oatmeal, etc. The pool was a bit small, but it was clean and was maintained at a good temperature, not too hot and not too cold. There was no hot tub, however.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Allison F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInnShakopee, General Manager at Hampton Inn Minneapolis/Shakopee, responded to this review, July 26, 2013
Thank you for the awesome review of our hotel! It's always good to hear that our guests enjoyed their stay. If you find yourself in our area again, I do hope you see you at the Hampton Inn!
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1 review
Reviewed July 6, 2013

The rooms are OK and the beds are comfortable. Took a few minutes to be helped when we got there to check in around 8pm. There was no one at the front desk for a few minutes. Breakfast was OK not great. In the half hour we were eating we didn't see anyone come around. Second morning at 8am, waffle batter was separated with only a little left. Went to get coffee and right in front of me the breakfast person took the creamer away to be filled, rather than bring creamer out, they left the coffee without any creamer for 5 minutes. The creamer was not gone, just needed to be topped off. I have no big complaints but just small annoyances and when they charge more for a room than other hotels in the area, I expect the service to be good. We had asked for an extra pillow the first night, when we got back, the extra pillow was gone. Not sure why they would remove a pillow from the room in the middle of a stay.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vortex06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInnShakopee, Owner at Hampton Inn Minneapolis/Shakopee, responded to this review, July 8, 2013
Dear vortex06. I was disappointed by the poor service you received during your stay at my hotel and I apologize for your experience. I want satisfied guests and it is apparent we let you down.
Could you please call me at the hotel so that I can make things right? Van Larson
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Chouteau, Oklahoma
Level 3 Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed July 3, 2013

This is a very nice property. It seems to be pretty new. Very clean and well kept. Breakfast was great with hot and cold choices. There is a salt water indoor pool we used one time. The pool area was clean the water was a little cool. The hotel has coin-op laundry. We would stay again if in the area.

  • Stayed June 2013, traveled with family
    • Value
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    • Cleanliness
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Helpful?
1 Thank choutravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaceyHampton, Public Relations Manager at Hampton Inn Minneapolis/Shakopee, responded to this review, October 2, 2013
Hello Choutravel from Couteau,
Thank you so much for taking the time to let us know how we are doing. I am very happy to hear that you enjoyed your stay with us. We look forward to hearing from you next time you are in the area.
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Springfield, Missouri
Level 3 Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 29, 2013

Stayed a couple of nights at this hotel visiting family. Breakfast was good and well tended. Dining area was roomy. Exercise room was well equipped and clean. Room was comfortable and quiet. Had a problem with the room key but staff was prompt and courteous at solving the issue. Will definitely stay here again

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank granny013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaceyHampton, Public Relations Manager at Hampton Inn Minneapolis/Shakopee, responded to this review, October 2, 2013
Hello Granny from Springfield,
Thank you so much for taking the time to let us know how we are doing. I am very happy to hear that you enjoyed your stay with us. We look forward to hearing from you next time you are in the area.
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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 27, 2013

First time at this hotel, recommended by a family member we were visiting. The breakfast was outstanding and although we didn't need it, the hotel offers breakfast in a bag if you happen to miss the time it's offered. This is a wedding destination, so if you don't like morning crowds or late night noises, double check when making reservations.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Leilani S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaceyHampton, Public Relations Manager at Hampton Inn Minneapolis/Shakopee, responded to this review, October 2, 2013
Hello TripAdvisor member,
Thank you so much for taking the time to let us know how we are doing. I am very happy to hear that you enjoyed your stay with us. We look forward to hearing from you next time you are in the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Minneapolis/Shakopee

Property: Hampton Inn Minneapolis/Shakopee
Address: 4175 Dean Lakes Blvd, Shakopee, MN 55379-2851
Phone Number:
Location: United States > Minnesota > Shakopee
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 12 Hotels in Shakopee
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Minneapolis/Shakopee 2.5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Hampton Inn Minneapolis/Shakopee Hotel Shakopee

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