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“unprofessionally run”
Review of Konsbruck Hotel

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Konsbruck Hotel
Ranked #1 of 3 Saint Peter B&B and Inns
Saint Peter, Minnesota
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“unprofessionally run”
Reviewed November 7, 2013

My husband and I spent our first night as husband and wife in this hotel. We loved it! However, this was when it was under other management. We were planning our anniversary and couldn't decide what to do. We made arrangements for a night in the cities then cancelled those plans because the same room we stayed in our wedding night was available.

After talking to the owners we decided to stay even though they have cats (which I am allergic to). They told us they were confined to a room on the other side of the hotel. The day before our planned stay they called us and cancelled!!! I am disappointed, as we not only are unable to stay in our special room, but are also with out a plan for our anniversary which we have taken work off to celebrate. I am also disappointed in the lack of professionalism, both in action and the discussions I had with the owner. I am now wondering if they were lying about the cats being in just one room or if its something else. I would fight to stay there but I am unsure they are to be trusted.

The hotel is a great place and has great accommodations but its management is unprofessional to say the least.

  • Stayed November 2013, traveled as a couple
    • Service
Helpful?
2 Thank rachel J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary S, Owner at Konsbruck Hotel, responded to this review, November 9, 2013
We are so sorry that you felt that we didn't handle your situation properly. It is stated three different times on our website that there are cats on the premises. After multiple discussions with you and your husband indicating your extreme level of cat allergies, we felt it would be very "unprofessional" of us to put your health at risk. We absolutely would prefer an empty room and no income to endangering the health of one of our guests. If you feel a need to discuss this further, you can reach Tom directly at 612-759-8393.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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31 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
North Dakota
Level Contributor
36 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed October 23, 2013

We stayed in the Northstar room. It was spacious and comfortable. The air jet tub was wonderful. Mary the owner really makes you feel welcome. We also ate in the Lone Star downstairs, it was delicious.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank roadtrekers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eden Prairie, Minnesota
Level Contributor
160 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed October 21, 2013

My adult daughter and I stayed this past weekend at this lovely Boutique/B&B Hotel in the heart of St. Peter, MN. Beautifully renovated hotel with lovely rooms and gracious hosts. The rooms are larger than most hotel rooms and have a separate water closet with its own sink. The bathroom has a large rain/power shower combination with a sink, electric fireplace, TV and large soaking/message jet tub. Thick white cotton towels and robes are provided. Comfortable bed in this deluxe accommodation with another electric fireplace and TV in the bed area. A sitting area near the windows is a lovely place to relax and read or just enjoy a glass of wine. The rooms feel spacious and relaxing. The common room upstairs is central to all rooms and faces the front of the property. Wonderful light in the morning. There are three rooms off the back with access to a common balcony. These rooms cost a bit more. The only drawback we found with these was the fact that the decorative door to the balcony has a see through area that could be an issue if someone else on the balcony decided to walk on down and peek through as one can see into the tub area from outside through this clear glass space. There is one room on the front of the building as well that is a bit lower cost as there is no balcony. The website has photos that are quite accurate to what you receive when you arrive. The staff were all very friendly and helpful. The owners/hosts were a delight and offer suggestions of things to see and do in the area. Overall a very pleasant and positive experience. Downstairs we enjoyed breakfast each morning at the Lone Star BBQ owned by our hosts. Very good food and you will not go hungry with the portions provided. Well stocked bar as well as a varied menu is provided for lunch and dinner as well. Would recommend to all and hope to be back ourselves as well.

Room Tip: Rooms in the front may be a bit quieter as there are deliveries to the restaurants and also garbage...
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  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LCMey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oakdale, Minnesota
Level Contributor
3 reviews
Reviewed October 18, 2013

We were so happy with our stay at Konsbruck. Our room was, clean, comfortable, spacious, and luxurious! The owners and staff members were so friendly and welcoming. Their restaurant downstairs (Lonestar) was so delicious--try the carrot cake! The full breakfast each morning was the best--especially the blueberry pancakes! We will be back and will be sending our friends and family there, too.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jill R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 7, 2013

My husband and I spent the past weekend at Konsbruck to celebrate our 3rd anniversary. From the moment we walked in the door, we felt special and taken care of. The owner, Mary, walked us to our room after welcoming "the anniversary couple!" and got us settled. Every time she saw us throughout the weekend she took the time to chat with us. The suite (Orion) was AMAZING and we chose to stay in Saturday night just to enjoy it. The breakfasts at Lone Star were also great, and we looked forward to going there each morning.

Everything was clean, quiet, and very romantic. We've already started recommending this place to family and friends and can't wait to take another trip there!

Room Tip: We loved the Orion; it had everything we needed and was very nicely decorated!
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank McKenzieR07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Duluth, Minnesota
2 reviews
Reviewed September 2, 2013

What a great place - this started as a business trip, but when I found this quaint B&B online I made it a quick getaway with the missus. Our room (North Star) was beautifully appointed - I'm a buff for really good hardware and fixtures - and the shower and bath are out of this world, what a comfortable place.

On top of that, the Lone Star BBQ downstairs is hands-down the best place to eat in town. We shared the combo BBQ plate - competitive barbeque at it's best! And then breakfast...

Tom and Mary are great hosts, made us feel very welcome - no idea when they find time to sleep, but they have a great thing going here, will look for an opportunity to return!

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
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Helpful?
Thank ghost640
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tucson, Arizona
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 29, 2013

We had a family reunion near St. Peter and found the Konsbruck on the recommendation of a local family member. We travel frequently and Tom and Mary have a great B&B/restaurant combo going at the Konsbruck! We went through 4 of the rooms and they are all excellent with great upgrades. But the best part for us was the private common room which we shared with family for several nights. The restaurant is the main draw downstairs and it had good traffic both inside and on the patio and food was very good. In a bigger city they would be sold out constantly. Hope to return. Thanks Tom and Mary! vic and anne marie

Room Tip: pick any one! Back rooms have a long deck and are not on the main street.
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vic w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Konsbruck Hotel

Property: Konsbruck Hotel
Address: 408 S 3rd St, Saint Peter, MN 56082-2032
Location: United States > Minnesota > Saint Peter
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites
Hotel Style:
Ranked #1 of 3 B&Bs / Inns in Saint Peter
Price Range (Based on Average Rates): $$
Number of rooms: 5
Official Description (provided by the hotel):
Nestled in the heart of the Minnesota river valley, the Konsbruck Hotel will provide you with a boutique hotel experience you will never forget. With the beauty and elegance of turn of the century furnishing, the Konsbruck is complete with the best of modern amenities. Each room has a powder room as well as a bathing/shower room in the suite. The North Star, Gemini and Aquarius suites have jetted tubs for two as well as a rain shower glassed in shower, complete with electric fireplace and flat screen TV in the bathing room. Each room uniquely decorated provides a sense of tranquility for its guest. Lone Star BBQ, located below the restaurant will provide room service or allows you the complete dining experience in a casual/fine dining environment in its own turn of the century look. Whether it's a business trip, a night away from the kids, a wedding night or just because you deserve it, the Konsbruck is the little gem you'll never forget. ... more   less 

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