We arrived on Jan 1st at 5:00 pm - our room wasn't ready yet because they'd had a lot of people for New Year's Eve. A lot of these people were still hanging out around the pool, they had a stereo set up, there were empty soda cans on the floor. Although the hotel smelled of chlorine from the pool we didn't really dare go into the area. We got one room - there were 6 of us - and went out. When we got back a few hours later, the rooms were ready but none of us had towels. The beds were comfortable, the little ones had baths and the night went well. The next morning we couldn't get the hot water to work in the shower - very disappointing with temperatures as low as -20. When we called, they offered to send someone to repair it but we didn't really want to wait - they gave us a 40$ reduction on our bill. The hotel itself was fine but the adolescents hanging out around the pool were a bit off-putting, and the lack of readiness for us was a bit disappointing. Perhaps it's better other days. Although I'm not sure we'll be going back.
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- Also Known As:
- Best Western Bandana Square Hotel Saint Paul
- Bandana Square Best Western
- Best Western Saint Paul
- Saint Paul Best Western