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“Comfortable Beds, Great Service!” 4 of 5 stars
Review of Holiday Inn St. Paul-I94-East (3M Area)

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Holiday Inn St. Paul-I94-East (3M Area)
Ranked #9 of 17 Hotels in Saint Paul
Eau Claire, Wisconsin
Level Contributor
75 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
“Comfortable Beds, Great Service!”
4 of 5 stars Reviewed July 20, 2014

Stayed here on business. Check in is quick and easy and parking is plentiful. Room are clean and quiet with a refrigerator, ample desk room, and bathroom amenities (coffee pot hair dryer, shampoo, conditioner etc.). The beds are very comfortable and you have your choice of firm vs. soft pillows. The lobby is clean, with coffee available, and there is a restaurant on site, with a bar. Did not use meeting rooms. The service here is excellent as people make the place. Location is great with access to many eating venues & sights downtown St. Paul, and Woodbury eateries. If want to stay in, the restaurant has ample eating choices from their menu as well. If you don't have a car, there is a hotel shuttle.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Service
Helpful?
Thank Elizabeth-Lucy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul H, Front Office Manager at Holiday Inn St. Paul-I94-East (3M Area), responded to this review, July 26, 2014
Dear Valued Guest,

Thank you very much for taking the time to review our hotel. Our staff is very pleased that you enjoyed our many amenities and services that we have to offer. From the restaurant, to the shuttle service, we are thrilled that your stay was a great one! Our housekeeping department works very hard to ensure a clean and comfortable environment, and we are glad that you felt that the cleanliness was up to your standards!
Thank you again for your review. We look forward to seeing you the next time you are in the St. Paul area!

Sincerely,

Paul H.
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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181 reviews from our community

Traveler rating
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    36
    27
    12
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44
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Mishawaka, Indiana
Level Contributor
43 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed July 16, 2014

The hotel is very convenient, right off I-94 and is in a decent location. There aren't too many restaurants in the area, but there are a few. The hotel does have an adequate restaurant on-site, so that is not a huge issue. The rooms were comfortable and updated and the lobby was clean and inviting. No complaints at all.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank DJC313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul H, Front Office Manager at Holiday Inn St. Paul-I94-East (3M Area), responded to this review, July 17, 2014
Dear Valued Guest,

Thank you very much for you kind words about our hotel. We get a lot of business travelers in the area, and we are glad that we can make your experience relaxing and enjoyable. We do only have a limited amount of restaurants in the area, so it is our goal to make sure our restaurant can provide great food and service for our guests, and we are glad that you enjoyed your experience.
Once again, thank you for your review of our hotel. We look forward to seeing you again when you are in the St Paul area!

Sincerely,

Paul H.
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jackson, Mississippi
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 11, 2014

I visited the hotel during the recent CTAA conference and found that the staff was amenable as well as helpful to assisting me with my travel needs. The stafff assisted me in getting to the River Center as well as places of interest. A special thanks goes to the young man (Arrick) who not only provided me with directons but arranged airport travel so that I wouldnt miss my 7:00 am flight. I would stay again at this location because of the great customer service and the staff willigness to please. Kudos to the manager for hiring and assuring top notch customer service.

Arrick is a top notch employee and should be commended for his personal service.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Service
Helpful?
1 Thank moniesdaddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul H, Front Office Manager at Holiday Inn St. Paul-I94-East (3M Area), responded to this review, July 17, 2014
Dear Valued Guest,

Thank you for taking the time to review our hotel! We are glad you enjoyed your experience while staying here for your conference. We know how traveling can be tough on guests, so we like to make it as easy as possible for you to make travel arrangements to the airport. We also take pride in providing shuttle to destinations, including downtown, and we are glad that you enjoyed this service!
Once again, thank you for your kinds words, and we look forward to seeing you when you are back in the St Paul area!

Sincerely,

Paul H.
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed June 16, 2014

My co-worker and I recently attended a national transit association conference in St Paul Minnesota. I've traveled all over the world and found their staff as responsive to our needs as any 5 Star hotel that I've ever stayed in. Paul the manager was excellent, but my fav girl was Carlee, just the best for helping us get to and from the River Center convention complex, as well as making sure we had everything we needed in our rooms.

They always greeted us when we came down for a workout or to grab dinner, with lot's of great recommendations for the local sites & places to eat. I would highly recommend to anyone traveling to the twin cities, to stay with the great folks at Holiday Inn East off of I-94 near the 3M HQ.

Five Stars for everything.,..!!!!!!

Room Tip: I would pick a room on the entrance side of the hotel, there's lots of landscaping and beautifu...
See more room tips
  • Stayed June 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Brian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul H, Front Office Manager at Holiday Inn St. Paul-I94-East (3M Area), responded to this review, June 18, 2014
Dear Valued Guest,

Thank you very much for your kind words about our hotel. It is our goal to give our guests a great experience, and we are glad that you enjoyed yours. We have shared your comments with management and staff and everyone is thrilled that we were able to satisfy another guest! We look forward to seeing you again when you are in the St Paul area!

Sincerely,

Paul H.
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Syracuse
Level Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed June 1, 2014

Clean and spacious rooms. Better than expected based on other tripadvisor reviews. Nice little touches like elephant shaped towels. Breakfast buffet was ok. Staff gave a good recommendation for dinner and even printed out directions. Staff called back the shuttle after I just missed it. Would stay again.

Stayed May 2014, traveled on business
Helpful?
Thank Bjorkus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul H, Front Office Manager at Holiday Inn St. Paul-I94-East (3M Area), responded to this review, June 3, 2014
Dear Valued Guest,

Thank you very much for taking the time to review our hotel! Our staff appreciates your kind words about our hotel. We are thrilled that you enjoyed the elephant towels! Also, it is great that you enjoyed our front desk staff, and that they could help you with your needs. Please feel free to stop back in anytime you're in the St. Paul area!

Sincerely,

Paul H.
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockholm, Sweden
Level Contributor
169 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed May 31, 2014

This is a Holiday Inn, nothing special. The staff is kind. The front desk staff is very friendly and service-minded. Rooms are big, clean, perfect for a business trip, 5 minutes from 3M's HQ. I would definitely stay here again.

Room Tip: Don’t pic a room facing the freeway, if you can
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  • Stayed January 2014, traveled on business
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Richards_remarks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul H, Front Office Manager at Holiday Inn St. Paul-I94-East (3M Area), responded to this review, June 3, 2014
Dear Valued Guests,

Thank you very much for taking the time to review our hotel! We are very glad that you overall enjoyed your stay! Being so close to 3M, we want to make sure to take care of our 3M guests, and we are thrilled that you enjoyed your experience. I will be sharing these comments with our staff throughout the hotel. We look forward to seeing you again the next time you are in town with 3M!

Sincerely,

Paul H.
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fayetteville, Arkansas, United States
Level Contributor
111 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed May 17, 2014

I stumbled into what was most likely the high point of the MSP tourist season. Apparently there was a graduation and a bevy of sports tournaments with the end result being no rooms near the airport.
I booked probably the last room in the area for the night and when I arrived the lobby was packed! The other patrons were mostly jerks, cutting in line and screaming out commands, but the 2 young lady's on the desk were beyond professional!!
The hotel is an older property but they have updated the bathrooms, carpet, wallpaper. Short of spending $$$$$$ they have updated the property and kept the prices inline.
Overall a great property

  • Stayed May 2014, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Kirby J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul H, Front Office Manager at Holiday Inn St. Paul-I94-East (3M Area), responded to this review, May 25, 2014
Dear Valued Guest,

Thank you very much for taking the time to review our hotel. We value all of our guests' opinions, and I am glad that you were able to share yours!
Thank you for your kind words about our staff and hotel. It is our goal to make sure that every guest has a great experience. I have shared your kind comments with my staff and they are thrilled that we were able to satisfy a guest. Also, our front desk and staff take pride in treating our guests in a friendly and professional matter, no matter what the circumstance. I am glad that our staff was able to stay professional in a high stress situation to ensure that you had a great stay.
Once again, thank you for taking the time to share your thoughts on our hotel. We look forward to seeing you again when you are in the St Paul area!

Sincerely,

Paul H.
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn St. Paul-I94-East (3M Area)

Property: Holiday Inn St. Paul-I94-East (3M Area)
Address: 2201 Burns Ave, I-94 & McKnight, Saint Paul, MN 55119-6667
Phone Number:
Location: United States > Minnesota > Saint Paul
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Saint Paul
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn St. Paul-I94-East (3M Area) 3*
Number of rooms: 193
Official Description (provided by the hotel):
The Holiday Inn St Paul East is a full service hotel that fits the needs of many travelers. Whether you are here for 3M, business meetings or leisurely travel, the Holiday Inn St Paul East will fit your needs. The Holiday Inn St Paul East offers a swimming pool, whirlpool, game room, fitness center, shuttle service within 10 miles (based on availability), a restaurant that serves breakfast and dinner with room service and much more! Our restaurant is called McKnight's Bar and Grill, and we have a wide variety on our great menu! Come and enjoy the great amenities and comfortable rooms at the Holiday Inn St Paul East! ... more   less 
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Also Known As:
Holiday Inn St. Paul-i94-East (3m Area) Hotel Saint Paul
Holiday Inn Saint Paul
Saint Paul Holiday Inn

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