Let me say, I am very, I am very disappointed by this Doubletree Hotel because I have stayed at a Doubletree before and was very pleased.
The staff was distant and not knowledgeable. They forgot to give us the breakfast coupons or denied them to other members of our team.
The shuttle kept us waiting for 30 minutes and arrived after another 15 minutes after several calls. The shuttle driver had been sent to the wrong location. After a complaint at the receptionist she apologized and simple said the driver was confused.
My coworker did not get her wake-up call and amost missed breakfast.
The whole hotel needs a make-over.
- Official Description (provided by the hotel):
- DoubleTree by Hilton Hotel St. Paul Downtown offers guests comfortable accommodations in a convenient location in the heart of St. Paul’s entertainment and business district and skyway connected to many state, federal and corporate offices as well as great shopping and dining outlets. Each guest room in our St. Paul hotel includes a microwave and refrigerator for you convenience plus complimentary wireless for you to stay connected while away. Relax in the indoor heated pool or keep up with your exercise routine in the modern fitness center. Check out nearby attractions like the top-rated Minnesota Children’s Museum or Minnesota Science Museum. Visit us and enjoy The DoubleTree by Hilton Downtown and a memorable trip to the Twin Cities! ... more less
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- Also Known As:
- Hilton Garden Inn St Paul City Hotel Saint Paul
- Hilton Garden Inn Saint Paul
- Hilton Saint Paul
- Saint Paul Hilton