We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Fantastic Stay”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Embassy Suites by Hilton St. Paul - Downtown
Ranked #7 of 16 Hotels in Saint Paul
Reviewed May 14, 2014

Very clean, newly remodeled hotel within walking distance to many restaurants and bars. The staff is wonderful and the made to order breakfast is excellent! The manager was very helpful and always present, checking on things! Great place for a little get-away! We will definitely go back if the opportunity arises!

  • Stayed: May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
1  Thank stephanieg455
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MRDOSM, General Manager at Embassy Suites by Hilton St. Paul - Downtown, responded to this reviewResponded May 15, 2014

Thank you for the great review given to our hotel on May 14th. We are very happy to hear that you enjoyed your stay. We certainly appreciate you sharing what made your stay so exceptional and we are blessed to have a great facility as well as engaged staff who focus on exceptional guest service with every interaction.

We will certainly share your comments with all of our team members and look forward to having you back.

Embassy Suites Saint Paul

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (899)
There are newer reviews for Embassy Suites by Hilton St. Paul - Downtown
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language

683 - 689 of 899 reviews

Reviewed May 4, 2014

Very good value for the price- having the living area with television, kitchenette, etc. separate from the bedroom is very helpful. Full breakfast adds additional value. Clean, recently updated and friendly staff add to the positive aspects of the experience here.

  • Stayed: April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Carol M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MRDOSM, General Manager at Embassy Suites by Hilton St. Paul - Downtown, responded to this reviewResponded May 6, 2014

Thank you for the outstanding review given to our hotel on May 4th. We are certainly blessed with a great product and an exceptional staff to deliver the guest experience day in and day out.

We look ofrward to your return!

Embassy Suites Saint Paul

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 3, 2014

Breakfast and evening recpetion make this THE place to stay in downtown St. Paul. Dinner in the pub was excellent and there are also a lot of choices with walking distance. Downfall: $15 for PARKING! Puh-Leez. Its not even in a ramp. No fan in the very small bathroom. Good luck fixing your hair or applying make-up after a shower (clearly designed by a man.)

  • Stayed: April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Jackiendds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MRDOSM, General Manager at Embassy Suites by Hilton St. Paul - Downtown, responded to this reviewResponded May 6, 2014

Thank you very much for teh excellent review given to our hotel on May 3rd. We appreciate you sharing what made your stay so great as well as the items that we can look at to help improve the qulity and value of the property.

We share all of the reviews given to us with all of our associates in order to continue improving the quality of our product as well as the guest experience

Embassy Suites Saint Paul

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 27, 2014

This hotel is conveniently located to businesses in downtown St. Paul right off the freeway. Great suites and nice environment. I like that the suite has a fridge and microwave. There is also a restaurant in the hotel so you don't have to go to far to eat. On the downside, I don't beleive they have complimentary continental breakfast altho they do have breakfast made to order.

  • Stayed: April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
1  Thank talor919
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MRDOSM, General Manager at Embassy Suites by Hilton St. Paul - Downtown, responded to this reviewResponded April 28, 2014

Thank you for the review given to our hotel on April 27th. We certainly appreciate you letting us know what made your stay so wonderful. we are certainly blessed with a great property and wonderfull staff who are focused on giving exceptional guest service at every encounter.

Embassy Suites core values of a 2 room suite, complientary cooked to order Breakfast and Evening receptions make us the perfect location for work or leisure and we certainly look forward to having you return soon.

Thank you again

Embassy Suites Saint Paul

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 25, 2014

If I could give a grade it would be Front Desk & Management - (F). Housekeeping would get (F- minus). Soap, shampoo, paper products only given once in 4 day stay (not kidding). Called front desk and asked for some soap/shampoo to be brought up while I was gone for an hour to the gym. Assured it would be taken care of. Nothing brought. Not even for the next 2 days. Apparently there is no need to wash your hair more than once in 4 days. Room not cleaned at all one day when I returned from office at 7PM. Called front desk and then had to sit in lobby while it was cleaned.. poorly. Drinking glasses not cleaned or replaced, just put back wet and still with lipstick on the rims. Hallways very dirty. Not vacuumed in 4 day stay. Staff were BIG about saying to let them know if there were problems and they would "MAKE IT RIGHT". Even left a handwritten card under the door saying so. What a joke, couldn't possibly be further from the truth. Management of this hotel should be sent packing before they continue to damage the image of this brand. The positives of this hotel were that the breakfast and evening drink reception were as expected, no complaints there. The workout room also had good equipment although the room was very hot. Rooms that faced the freeway were very noisy. Very hard to sleep. They also charged us $15 per day to park a car although there was no security and the gates were always open so anyone could park for free unless they admitted they had a car. Will never stay here again. Stay at your own risk.

Room Tip: Try and get a room on side not facing freeway, but apparently that is what everybody tries and none...
  • Stayed: April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank NAA91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MRDOSM, General Manager at Embassy Suites by Hilton St. Paul - Downtown, responded to this reviewResponded April 28, 2014

We are curently working with this guest who gave us this review in an effort to make this situation right, conssessions and compensation were given at the time of the issues, but quite frankly we believe these issues should never have taken place. We do strongly believe in our c ulture of making it right and will do whatever it takes to accomplish this.

We are very sorry that this situation cam up and we are working with the associates involved to coach and council them in an effort to ensure these tyes of situation do not contnue.

We certainly appreciate all of our guests feedback and shaqre this with all of our staff in continued efforts to improve the quality of our hotel as well as the quality of service we provide our guests.

Embassy Suites Saint Paul

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 25, 2014

The free breakfast and evening snacks are good for families: especially the breakfast! Seems to me that the breakfast itself offsets the price of the room, especially if you have a family. We stayed for two nights and by the second night my kids were looking forward to the breakfast and evening snacks. Suite arrangement good for many families. Sleeps up to six, but with many options for families that have mixed genders/ or guests. Internet is extra.

  • Stayed: April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Victoria S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MRDOSM, General Manager at Embassy Suites by Hilton St. Paul - Downtown, responded to this reviewResponded April 28, 2014

Thank you very much for the review given to our hotel on April 25th. We appreciate you sharing with us what made your stay enjoyable, and we look forward to you returning soon.

Embassy Suites Saint Paul

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 22, 2014

Great hotel, great location, great price! The hotel offered many great amenities and free alcohol!! The staff was super nice and the hotel was beautiful and clean. Would stay there again in a heartbeat.

  • Stayed: April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Rachel N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MRDOSM, General Manager at Embassy Suites by Hilton St. Paul - Downtown, responded to this reviewResponded April 23, 2014

Thank you very much for the excellent review given to our hotel on April 22nd. W e appreciate you sharing the things that made your stay great, we share all reviews with our associates in order to celebrate as well as contnue improving the quality and level of service at our hotel.

We look forward to having you back

Embassy Suites Saint Paul

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Saint Paul hotels
0.5 mi away
Hyatt Place St Paul / Downtown
0.3 mi away
DoubleTree by Hilton Hotel St Paul Downtown
0.8 mi away
Hampton Inn and Suites Downtown St. Paul
Show Prices
Show Prices
Show Prices
0.6 mi away
InterContinental Saint Paul Riverfront
0.5 mi away
The Saint Paul Hotel
The Saint Paul Hotel
#3 of 16 in Saint Paul
727 reviews
0.8 mi away
Holiday Inn St Paul Downtown
Holiday Inn St Paul Downtown
#9 of 16 in Saint Paul
318 reviews
Show Prices
Show Prices
Show Prices

Been to Embassy Suites by Hilton St. Paul - Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Embassy Suites by Hilton St. Paul - Downtown

Address: 175 10th St E, Saint Paul, MN 55101-2352
Phone Number:
Location: United States > Minnesota > Saint Paul
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Saint Paul
Price Range: $136 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton St. Paul - Downtown 3.5*
Number of rooms: 208
Official Description (provided by the hotel):
The Embassy Suites St. Paul - Downtown hotel conveniently located in the heart of the Twin Cities is just blocks from the Xcel Energy Center, the Science Museum of Minnesota and Minnesota Children's Museum. Our all-suite, full-service, upscale hotel is just minutes from many Saint Paul, MN attractions making our downtown St. Paul hotel the ideal choice for the business or leisure traveler. Guests of the Embassy Suites St. Paul Downtown hotel stay in a spacious two-room suite complete with a refrigerator, microwave oven, coffee maker. Our complimentary cooked-to-order breakfast and complimentary evening reception are served daily in our lush open air atrium. Unwind and refresh in our indoor pool, fitness center and whirlpool. Our on-site restaurant, Cork's Pub, provides a casual venue for enjoying dinner, catching a game on TV or simply having a drink to unwind. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, Priceline, Orbitz, Hilton Hotels Direct, Cancelon, TripOnline SA, Hotwire, getaroom.com and HotelQuickly so you can book your Embassy Suites by Hilton St. Paul - Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Saint Paul
Saint Paul Embassy Suites

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing