Stayed past weekend under a group wedding reservation. Everything was fine until we got back from the wedding late Saturday night. We had about six people in our room visiting, no music or TV.
There was a knock on the door and someone opened it, assuming it was family staying on the same floor. A man came in, he did not give his name or stated that he worked for Holiday Inn. He yelled, "This is your 1st warning, it is 1 AM". He did not say what the warning was for or that we would be evicted or some other consequence. He left immediately, it took probably less than 10 seconds. We initially assumed it was hotel staff, but it happened so fast we're not sure his dark shirt (blue or black) had a Holiday Inn logo or not. He definitely had no name tag. We had not heard from the front desk about any noise complaint.
Perhaps Holiday Inn could ascertain if it was there employee or not. If it was not, obviously, it is something out of their control. And a slightly above average rating would be warranted.
If it was their employee, he needs to identify himself and maybe improve his interpersonal skills. After spending about $500 ourselves and the wedding guests, in total, several thousands; it's reasonable to expect staff to handle problems in a professional manner. Also, it would likely be more effective.
The staff at the front desk was helpful and totally professional. If anything, it's a good reminder to check the peephole before letting anyone to enter.
- Official Description (provided by the hotel):
- Discover all that downtown St. Paul has to offer at the convenient, comfortable Holiday Inn Hotel St. Paul-Downtown (RiverCentre). You are in the heart of everything, business, entertainment, dining, and the arts. If you are attending a hockey game, concert or convention, you are across the street from Xcel Energy Center and The RiverCentre Convention Center. If you are visiting St. Paul on business, then you will appreciate staying within 4 blocks of Travelers, Lawson Software, Ecolab, Qwest and many more companies. Minneapolis/St. Paul International Airport, 3M's World Headquarters and the Mall of America are only minutes away. . If you are planning a family vacation, then you should stay just steps from the Science Museum of Minnesota and a short walk to the Minnesota History Center, Minnesota Children s Museum and the Ordway Center for the Performing Arts.If you want friendly, responsive service from people who care about you and appreciate your business, then you need to stay with us at the Holiday Inn Hotel St. Paul-Downtown (RiverCentre). And while you re here be sure to visit St. Paul s only authentic Irish Pub, The Liffey located in our hotel. ... more less
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- Also Known As:
- Holiday Inn St Paul Downtown Hotel Saint Paul
- Holiday Inn Saint Paul
- Saint Paul Holiday Inn