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All reviewsirish pubxcel energy centergreat locationwild gameattending an eventroom was cleanparking ramphigher floorhockey gameearly checkwithin milesbusiness tripshuttle servicehot tubfitness centerfree shuttleliffey
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Reviewed May 24, 2011

This is a nicely updated, recently renovated Holiday Inn with comfortable bedding, multiple pillow options (always a plus in my book), flat screen television, and free wi-fi in tthe rooms. There also is a small fridge in the room. My room faced the parking ramp and was on a lower floor, and early in the morning I woke (an hour earlier than intended) to the sound of garbage loading, or other maintenance/supply type tasks. Later one evening a loud group of folks going to or from the parking garage from the lobby could easily be heard through the closed window. That aside, the hotel is a great value for the location and amenities. Small pool and small fitness room on-site, comfortable bar/restaurant attached. Parking is an additional daily charge in the adjacent garage, for a reasonable (by downtown metro standards) charge. I would recommend this hotel to others and stay again, particularly if attending events at the Excel Center across the street. The Science Museum also is within a block's walk. Great neighborhood for a morning jog just up the hill down Summit Avenue, and you have easy access to all the great shops and restaurants on Grand Avenue as well.

  • Stayed: May 2011, traveled on business
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1  Thank MNnortherner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 18, 2011

We picked this hotel because of its location near the Science Museum of Minnesota. The rooms were nice, the front desk staff was excellent. The parking attendant was a little grouchy, but we didn't have to deal with him much since we were able to walk pretty much everywhere we wanted to go. We'd stay there again.

  • Stayed: April 2011, traveled as a couple
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Thank WhiteBuffalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 17, 2011

The room was very expensive because there was a show across the street at the Xcel center. Obviously the hotel feels the need to gouge customers in this situation. They also gouge for parking in their ramp. Service was very poor. The clerk (Margaret) was very rude and complaints to the manager (Rachel) made no difference. Will not stay again.

Room Tip: Stay somewhere else
  • Stayed: May 2011, traveled as a couple
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Thank dano726
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cbuchanan8, General Manager at Holiday Inn St Paul Downtown, responded to this reviewResponded May 27, 2011

Thank you for taking the time to provide feedback regarding your recent stay. I apologize that your stay was less than satidfactory.

We provide ourselves on providing excellent service. I will contact you directly to get specific information relating to your concerns.

Again, thank you for taking time to share your thoughts.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 5, 2011

Good location, clean rooms, friendly staff, great views (8th floor) and good food from The Liffey. Mattresses feel a bit old and lumpy but otherwise I enjoyed staying at this hotel for a quick 1 night business trip.

  • Stayed: May 2011, traveled on business
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Thank A2Trvlr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 25, 2011

You can't ask for a better location. The city views from our room was excellent. The room was clean, welcoming, and spacious. The staff was great. Anything you needed they took care of. They answered all my questions where to go and what to do. The Liffy which is attached to the hotel is great for drinks and food if you don't want to go out. Tons of restaurants right there if you do. A short distance to the downtown of their other twin city. Will stay there again on my next trip. The room made it on my list, but the great staff is what keeps it at the top.

  • Stayed: April 2011
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Thank smoothoney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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