If there were the option to put no rating I would have. The Customer service SUCKS!
Prior to visiting for the first time I've heard great reviews about the pastries and when I saw the Groupon deals I decided to buy 3 based on what I've heard. Did I regret it.
First visit, I waited patiently for a sales associate to help me, when I asked her what whole tortes they had available she pointed to the small area where they were held, poor selection. After I made my torte selection, I decided to get three cupcakes and took a few minutes to decide, which was received buy a *sigh* and irritation, she rang me quickly up and then moved on to the next customer - no thank you. So I thought maybe it was because I got the sales rep on a bad day, returned again today to use my second Groupon. To my surprise that sales associate was even ruder. She quickly packed up my torte, charged me for three croissants, and two cupcakes, I only asked for 1 croissant by the way, and when I had issues pulling up my Groupon she ignored me, walked away. I apologized for my 4G not working, to no response. After I got it to work, I paid my extra balance ($21) with my VISA. After she was done running my card through, she literally threw my card on the counter and walked away. NO THANK, NO "here's your card back", NOTHING. I waited around for a few minutes because I thought she was going to the back to get a bag to bag my items, nope. She went into the back room and started working. HORRIBLE Customer service and RUDE!
Here's the thing, it is pricey at Wuollets, almost $3.00 for one croissant, $2.00 for one cupcake, $26 - $38 for tortes. At that price I would expect great service and good food. The cupcakes were dry and not too fresh, comparable to Cub Foods cupcakes, I've had better croissants at Sam's Club and you get more for your money. I'm even considering not using my last Groupon, I'd rather not be treated that way for dry, overrated pastries.
If you want GREAT Pastries with GREAT Service, head down to Cafe Latte down a few blocks to Victoria and Grand. After visting Wuollets I would NEVER recommend this place to any of my friends and family. They get a big FAIL in my book.