The front desk service was terrible. I was staying with a group for a basketball tournament. The front desk lady, Kayla was very rude. The parents were talking and enjoying themselves, but were kicked out of the pool area, so they went to the breakfast area, and were kicked out of there too. They then went to a hallway by their rooms and were quiet and not roudy, but were told to go to a room. While in the room, someone knocked on the door, to our surprise, it was the police. Four of them actually. Kayla called the police on us and reported false statements. We were not being roudy and were minding our own business. The police were rude, and we didn't want any trouble. My whole group is unimpressed and will not be coming back.
- Official Description (provided by the hotel):
- ... to the Holiday Inn Express-St. Cloud! As a Quality Excellence Award Winning hotel the Holiday Inn Express-St. Cloud offers services and amenities to accommodate every traveler. Be sure to take advantage of the free Continental Deluxe Breakfast Bar and 3 pools, which include a swimming pool, wading pool and whirlpool. The 24 hour fitness center and High Speed Internet ready business center are also an added bonus to your stay. All tastefully appointed guest rooms feature a refrigerator, coffee maker, hairdryer, iron and ironing board, and two-line speakerphones with data ports. All guest rooms are equipped with High Speed Internet access. King, Jacuzzi, and Executive Suites feature Kitchenettes and are certain to provide for you and your family's needs. Extended stay suites featuring full kitchens are also available. Stay Smart. Stay at the Holiday Inn Express. ... more less
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- Also Known As:
- Holiday Inn Express St. Cloud Hotel Saint Cloud
- Holiday Inn Saint Cloud
- Saint Cloud Holiday Inn