Have stayed at this hotel several times. As they ALWAYS have clean rooms and great customer service.
But this time, the customer service was disappointing. I forget my 'white' robe. Stopped in a 2 days later on my way home to see if the staff had found it as I left it hanging on the back of the bath room door (even told her which room I stayed in). The front desk wanted to know why I didn't call in advance to verify that my robe was in the lost and found. And when she went to look in the lost and found, she couldn't find it. She stated that they had every other color but not my 'white' robe. I stated that since my robe was 'white', maybe it ended up in laundry with the towels. She refused to check. She stated that she was so very sorry and there was nothing more she could do. Very disappointed this trip.More
- Free Wifi
- Free Parking