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Holiday Inn Hotel & Suites St. Cloud
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Reviews (271)
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174 - 179 of 271 reviews
Reviewed January 9, 2014

We checked in at the front desk, received our room keys, got to the room and they didn't work. Not a good start to our vacation. After going back to the front desk and getting into the room we found poop on wall to the bathroom and pictures drawn by the previous guest on the table. We felt uncomfortable calling the front desk and telling them about the poop so we waited for them to clean our room the next day hoping they would clean it up. They didn't. The pool and volleyball court were great but our 2 day vacation was not very enjoyable because of the state of our room.

Stayed: December 2013, traveled with family
1  Thank Lundon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bethadamek, Front Office Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this reviewResponded January 13, 2014

Thank you for taking the time share your concerns of your recent stay with us. I am so sorry for the problems you experienced. Your concerns and issues do not meet our hotels cleanliness standards.

We sincerely apologize for your poor experience. Please feel free to call us directly if you'd like to further discuss your stay.

Sincerely,
Beth A
320-253-9000

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 19, 2013

I have read reviews that claim this hotel is out dated. There is one thing not out dated at this hotel. We stayed for two nights and on the 2nd day woke up to snow coming down fast. I started my car to warm it up and when I went to get in it someone had shoveled a path right to the door of my car!!!! That kind of service never gets out dated.

  • Stayed: December 2013, traveled with friends
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Thank sugarbabys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bethadamek, Front Office Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this reviewResponded December 21, 2013

Thank you for reviewing your recent stay with us. I am so happy you recieved such good customer service by our staff who shoveled you a path to your car on a snowy day!

We appreciate your comments and hope you will choose to stay with us when you are in the area in the future.

Thank you,
Beth A.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 3, 2013

Stayed at the St. Cloud Holiday Inn & Suites over Thanksgiving, 2013. Found the property to be very clean and fun. I was impressed by the huge entertainment complex, a perfect venue for families with the multiple full-size and kids pools, a full-size Volleyball Court, ping pong tables, dual hot tubs, a Basketball hoop, air hockey, and it just seems to go on and on. I thought everything was very impressive.
The staff was accommodating, professional and friendly. Beds were comfortable, rooms quiet, shower exceptional and meals at The Legends tasty.
The Hotel is easy to find and parking was not an issue. Shopping is near by and St. Cloud offers a myriad of activity, no matter the season.
It was a great stay, I would definitely stay here again.

Room Tip: All rooms are interior hallway rooms, with choice of pool-side and non-pool-side. Also, a bank of rooms are adjacent to the Volley Ball Court. The lower level pool/volley ball access rooms offer a nice patio area, plenty of room together with friends/family and enjoy a picnic style atmosphere. Access to the entertainment complex is easy from all rooms.
  • Stayed: November 2013, traveled with family
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Thank hikerguy73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bethadamek, Front Office Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this reviewResponded December 5, 2013

We are so happy you enjoyed your Thanksgiving visit to our hotel and enjoyed the recreational areas, rooms and all the activities we offer. Please keep us in mind for your next trip to St. Cloud, Mn!

Sincerely,
Beth A

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Reviewed November 25, 2013

The Holiday Inn in St. Cloud has an amazing recreation area for any size party. My family had their Christmas Party there last year and the facility was so perfect that we decided to come back every year to the Holiday Inn in St. Cloud for our annual Christmas Party. We just returned home from our 2nd annual Christmas Party at this Holiday Inn.
The rooms are nice, however, we spent very little time in our rooms. We spent all of our time in the recreation area playing dodge ball and basketball and throwing bean bags and swimming. The possibilities for fun are unending!

Room Tip: The dining is affordable and there is no reason to ever leave the hotel. However, if you are looking for something to do outside of the hotel there are endless possibilities since you are surrounded by many shopping centers and restaurants and other entertainment.
  • Stayed: November 2013, traveled with family
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1  Thank Two Harbors A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bethadamek, Front Office Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this reviewResponded December 3, 2013

Thank you for taking the time to review your recent stay at our hotel. We are so pleased you and your family had a great time and enjoyed the recreational areas and the many amenities our hotek has to offer!

Best Regards,
Beth A

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Reviewed October 11, 2013

I have not been here since rooms were remodeled. Very nicely done, more modern in appearance. Room comfortable. Bed wonderful. Hospitality great. Meal in am was good. Staff helpful and courteous. Alot to do for families. Nice get away

  • Stayed: October 2013
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Thank 2013hutchinson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bethadamek, Front Office Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this reviewResponded October 14, 2013

Thank you so much for taking the time to review your recent stay at our hotel. We are so happy you enjoyed your time with us and hope you will chosse to stay with us again when you are in the area.

Sincerely,
Beth A

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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